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    Krystal Grand Los Cabos Hotel

    Carretera Transpeninsular | Km 29, San Jose del Cabo 23409, Mexico
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    01/10/2017 02/10/2017
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    US$190US$207
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    Traveller (302)
    Room & Suite (115)
    Pool & Beach (91)
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    Overview
    • Excellent49%
    • Very good23%
    • Average13%
    • Poor5%
    • Terrible10%
    Travellers talk about
    Free Internet
    Free Parking
    Breakfast Buffet
    Air Conditioning
    Beachfront
    Pool
    Non-Smoking Hotel
    Restaurant
    Room Service
    Suites
    Poolside Bar
    Fitness centre
    Kitchenette
    Concierge
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Kids Club
    Babysitting
    Private Balcony
    4.0 Star Hotel
    All hotel details
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    Hyatt Ziva Los Cabos
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    Rooms
    1 Oct2 Oct
    |
    1 room, 2 adults, 0 children
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    Standard Room

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    Write a Review
    Reviews (238)
    There are newer reviews for Krystal Grand Los Cabos Hotel
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    131 - 135 of 143 reviews

    Reviewed 31 March 2017

    Deluxe studio suite is NOT deluxe. Old and dark and noisy next to a busy highway. Didn't get a good night sleep. New room I was swtiched to was 1 level above street level right off the noisy highway. No HOT water in new building...More

    2  Thank ccmTraveller
    Response from mthenot, Director General at Krystal Grand Los Cabos HotelResponded 21 April 2017

    Dear guest, Thank you for your time in giving us your valuable feedback about your recent stay in our Hotel. We take your comments very seriously and highly regret that we were not able to meet the level of your expectations. We hope you will...More

    Reviewed 28 March 2017

    I stayed from March 22 - 26th, the resort itself was beautiful, it was the non stop construction, customer service, the bar tenders and the room service that was so bad ! Construction went from 4am to 1am so non stop noise. Room service we...More

    3  Thank Aimee J
    Response from mthenot, Director General at Krystal Grand Los Cabos HotelResponded 21 April 2017

    Dear Aimee, We sincerely regret what happened during your last visit. We would like to inform you that we are currently looking into the inconveniences that you experienced. Your comfort and satisfaction are our top priorities. It is sad to hear that your expectations were...More

    Reviewed 27 March 2017

    This was the most unorganized, unfriendly place I have ever stayed. I purchased an all inclusive package from Groupon and frankly it is embarrassing that Groupon even has this as an option. Apparently, they are in a new management or ownership transition. You can immediately...More

    1  Thank Megan D
    Response from mthenot, Director General at Krystal Grand Los Cabos HotelResponded 21 April 2017

    Dear Guest, We sincerely regret what happened during your last visit. We would like to inform you that we are currently looking into the inconveniences that you experienced. Your comfort and satisfaction are our top priorities. It is sad to hear that your expectations were...More

    Reviewed 27 March 2017

    It is unique to review a local service in transition to a new brand "Krystal Grand" with a focus on all inclusive resorts. But change is not easy, lots of construction which will not disappear for a while yet, duplicate IT systems, staff confusion. But...More

    1  Thank travellingsinclairs
    Response from mthenot, Director General at Krystal Grand Los Cabos HotelResponded 21 April 2017

    Dear Guest, Thank you very much for your time in giving us your valuable feedback about your recent stay in our Hotel. We hope you will give us another opportunity to serve you again in the future. Cordially, The Manager.

    Reviewed 27 March 2017

    Just stayed there this past week. Not organized, food was bad. Went there for a relaxing romantic vacation with wife, but they played loud music by the pool all day long. Couldn't even read a book by the pool without earplugs. Can't hear the ocean...More

    2  Thank funtravelor874
    Response from mthenot, Director General at Krystal Grand Los Cabos HotelResponded 21 April 2017

    Dear Guest: Thank you for your time in giving us your valuable feedback about your recent stay in our Hotel. We take your comments very seriously and highly regret that we were not able to meet the level of your expectations. We hope you will...More

    Hyatt Ziva Los Cabos
    4,172 reviews
    #9 of 43 hotels in San Jose del Cabo
     
    Cabo Azul Resort
    1,757 reviews
    #7 of 43 hotels in San Jose del Cabo
     
    Barcelo Gran Faro Los Cabos
    2,862 reviews
    #14 of 43 hotels in San Jose del Cabo
     
    Royal Solaris Los Cabos
    5,700 reviews
    #20 of 43 hotels in San Jose del Cabo
     
    About
    Amenities
    • Top amenities
    • Beachfront
    • Free Internet
    • Free Parking
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Pool
    • Room Service
    • Bar/Lounge
    • Spa
    • Hotel Amenities
    • Free Parking
    • Business Centre with Internet Access
    • Room Service
    • Dry Cleaning
    • Laundry Service
    • Concierge
    • Multilingual Staff
    • Babysitting
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Things to do
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Pool
    • Bar/Lounge
    • Spa
    • Hot Tub
    • Outdoor pool
    Details
    • Price range
    • US$196 - US$499 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #12 Top resorts Hotel in San Jose del Cabo
    • #14 Luxury Hotel in San Jose del Cabo
    • #21 Spa Hotel in San Jose del Cabo
    • #23 On the Beach Hotel in San Jose del Cabo
    • Room types
    • Kitchenette ,
    • Non-Smoking Rooms ,
    • Suites ,
    • Family Rooms ,
    • Accessible rooms
    • Number of rooms
    • 454
    • Reservation Options
    • TripAdvisor is proud to partner with Hotels.com, Expedia, BookIt.com, Orbitz, Travelocity, Booking.com, Priceline and HotelsforEveryone so you can book your Krystal Grand Los Cabos Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Mexico >
    • Baja California >
    • Baja California Sur >
    • Los Cabos >
    • San Jose del Cabo
    • Also Known As
    • Bel Air Collection Resort And Spa Los Cabos ,
    • Bel Air Collection Resort & Spa Los Cabos Hotel San Jose Del Cabo ,
    • Playa Del Sol Los Cabos ,
    • Krystal Grand Los Cabos Hotel San Jose Del Cabo
    Add Photo Photos
    Traveller (302)
    Room & Suite (115)
    Pool & Beach (91)
    Dining (83)
    Hotel & Grounds (227)
    Family and Play Areas (8)
    Bathroom (3)
    Business Centre & Event Rooms (1)
    Nearby
    Hyatt Ziva Los Cabos
    4,172 reviews
    1.61 km away
     
    Royal Solaris Los Cabos
    5,700 reviews
    2.34 km away
     
    Barcelo Gran Faro Los Cabos
    2,862 reviews
    2.18 km away
     
    Cabo Azul Resort
    1,757 reviews
    2.52 km away
     
    Nearby Restaurants
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    CJ's New York Deli
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    rick n
    15 September 2017|
    AnswerShow all 6 answers
    Response from HalfspeedTravel | Reviewed this property |
    There is no snorkeling. I actually got into the water at the resort and I can tell you the waves are incredibly strong and you would have to be an excellent swimmer to swim past them after that you might as well be diving... More
    1
    Vote
    tweety69Edmonton
    9 September 2017|
    Answer
    Response from mthenot | Property representative |
    Dear future guest, Thank for choosing Krystal Grand los Cabos for your next vacations, the hotel is back to the normal after the tropical storm! Best regards. Michel T. The Manager
    0
    Votes
    tweety69Edmonton
    9 September 2017|
    Answer
    Response from Elyse H | Reviewed this property |
    I'm not sure. I left before the storm.
    -1
    Votes
    Room Tips
    "Swim out room"
    Read review
    "One of the Krystal Grand towers is old. If possible, request to stay in the newer tower."
    Read review
    "Get a swim up room, altitude swim up is private"
    Read review
    "Do a swim up suite Swim up suites in altitude building are private and faces the ocean"
    Read review
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