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The Grand Mayan at Vidanta Los Cabos

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Traveller (1169)
Pool & Beach (275)
Room & Suite (247)
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Overview
  • Excellent41%
  • Very good31%
  • Average12%
  • Poor6%
  • Terrible10%
Travellers talk about
AMENITIES
Free Internet
Breakfast Buffet
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
Restaurant
5 Star Hotel
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Reviews (1,275)
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311 - 315 of 1,151 reviews
Reviewed 26 November 2016 via mobile

Have to say after many visits here it is still my all time favorite. In June I brought my daughter, daughter inlaw, sister inlaw, and two favorite gal-pals. It is always like coming home. The staff is incredible!! From Humberto and Cristina, both who are...More

2  Thank Scotlynn2
Response from Socialmediamanager1, Manager at The Grand Mayan at Vidanta Los CabosResponded 20 December 2016

Dear Guest : Thank you for providing your comments about your vacation at The Grand Mayan. We are happy to receive your kind comment about our staff, as they always look to exceed all our guests’ expectations. We are certain Humberto and Cristina will gladly...More

Reviewed 26 November 2016

Rooms were great wit a view of the beach,ocean and pool area.rooms were clean and spacious.Jose at the pool was very helpful and pleasant.staff at check in was excellent.and also very helpful.i would recommend this hotel for couples or families because the pools are big...More

Thank BUBBA582015
Response from Socialmediamanager1, Manager at The Grand Mayan at Vidanta Los CabosResponded 21 December 2016

Dear Guest : Thank you very much for providing your comments about your vacation at The Grand Mayan. We are pleased to learn you had a wonderful vacation, that you enjoyed our facilities . We will gladly share your comments with our pool bar’s staff...More

Reviewed 18 November 2016

One thing you can say about all the Mayan resorts is that they are always clean. Not only the rooms, but all the common areas, pools, spa, gyms, etc. you would be hard pressed to find even leaves just lying on the grounds. This location...More

1  Thank teddipet
Response from Socialmediamanager1, Manager at The Grand Mayan at Vidanta Los CabosResponded 25 November 2016

Dear Guest: We are grateful for your taking the time to write a review about your experience while staying at The Grand Mayan. We really thank you for your kind comment about our staff, Mexico is known the world over for its fine service. But...More

Reviewed 12 November 2016

An all-inclusive plan would be appreciated. Not enough food choices. Good location, within walking to shopping. Rooms well appointed and cared for. All staff were helpful, friendly and attentive. We mostly ate by the pool which we enjoyed. Happy hours were a plus!More

Thank ColleenTed
Response from Socialmediamanager1, Manager at The Grand Mayan at Vidanta Los CabosResponded 17 November 2016

Dear Guest: We truly appreciate the time you have taken to share with us your impression about your stay at The Grand Mayan. We are very pleased to learn you liked our resort and our staff, as creating ideal vacation experiences is our main goal....More

Reviewed 11 November 2016 via mobile

Shuttle service from airport to hotel but no return. $25 USD taxi return. Totally redone after hurricane a few years ago. Beautiful hotel, wasn't overly impressed with the room but the staff and service more than made up for it. Restaurants were very good with...More

1  Thank jimalo
Response from Socialmediamanager1, Manager at The Grand Mayan at Vidanta Los CabosResponded 17 November 2016

Dear Guest: Thank you for providing your comments about your vacation at The Grand Mayan. We are pleased to learn our staff’s service was efficient. They work tirelessly - day and night, to make our guests’ visits the most enjoyable experience ever. We are also...More

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About
Amenities
Top amenities
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Beachfront
Free Internet
Bar/Lounge
Spa
Hotel Amenities
Room Service
Children Activities (Kid / Family Friendly)
Airport Transportation
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Concierge
Multilingual Staff
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Hot Tub
Golf Course
Heated pool
Outdoor pool
Details
Price range
US$468 - US$470 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#11 Family Hotel in San Jose del Cabo
#15 Romantic Hotel in San Jose del Cabo
#17 Luxury Hotel in San Jose del Cabo
Room types
Suites, Kitchenette, Non-Smoking Rooms, Family Rooms
Details
Price range
US$468 - US$470 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#11 Family Hotel in San Jose del Cabo
#15 Romantic Hotel in San Jose del Cabo
#17 Luxury Hotel in San Jose del Cabo
Room types
Suites, Kitchenette, Non-Smoking Rooms, Family Rooms
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Traveller (1169)
Pool & Beach (275)
Room & Suite (247)
Dining (80)
Amenities (24)
Family and Play Areas (4)
Business Centre & Event Rooms (1)
Questions & Answers
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CHRIS G
5 June 2018|
AnswerShow all 5 answers
Response from LadyDi_and_Cowman | Reviewed this property |
Call Customer Care, the same number you book your reservation through and they will connect you to the number to schedule your pickup. Have Fun!!
1
Vote
Aneesah C
23 May 2018|
AnswerShow all 6 answers
Response from Minneapolisdoyle | Reviewed this property |
We are members and were told by club staff that we had to pay to enter. Why pay? The club music is so loud it overpowers all conversations in the restaurants and the pool areas. Just sit anywhere, including your room, and... More
0
Votes
adreamvacation
Hello, planning a trip to The Grand Mayan in September. I've been before but not since the renovations after the hurricane. A few questions: 1. Does anyone have a photo of any of the menus for the onsite restaurants. I'm trying to decide on the food package. Curious of the onsite food selections and prices and the cost of the food packages. Also, any photos of the restaurants would be wonderful! 2. If you do the presentation is there any chance to get upgraded to the top newly renovated floor? I believe this is now considered Grand Bliss or Luxxe? What are the offers when you do the presentation. I don't intend to do it but curious how sweet they make the deal in order to persuade you to do the presentation. 3. Is the spa portion of the gym included in the resort fee, ($30PP PD)? I'm talking about the wet side with the steam, sauna, etc. 4. If you refuse the presentation are you doomed to the 1st floor with no view? Do you have views from the second floor? Basically wondering what my chances are to get a room with a view if I'm exchanging through RCI? Thanks so much for any input!!!
19 May 2018|
AnswerShow all 6 answers
Response from mary33753 | Reviewed this property |
1. I don't know about food plans. The new restaurant is upscale and pricey. I doubt it would be on a food plan. I've only eaten at restaurant by pool. Food was good. Town has several good restaurants. 2. Presentation... More
1
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Room Tips
"Ask for an upgrade to a 1-bedroom instead of studio which is just a "hotel" room."
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"Only high rooms have views."
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"higher THE BETTER. Above 3rd floor"
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"Request a higher floor for incredible views of the ocean!"
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