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Stayed Friday and Saturday nights. There are no parking spaces designated for check-in. You might have to park some distance down the lot and walk back to the door. Otherwise, check-in was easy. Drive to your door - there are no inside hallways. Room was...More
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Woke up with bites all over, have to strip down before going in my house and disinfect everything Guess I got what I paid for. Asked for towels, NEVER got them, had the heat on low woke up sweating, absolutely disgusting.More
Thank Kristin K
Response from daysspringfield, Front Office Manager at Days Inn Springfield/Phil. Intl AirportResponded 1 week ago
Dear Kristin K,
I have forwarded you the professional documentation that the room was not only inspected by the hotel but we also had a professional pest control service come in based on your claims, and it was cleared showing no evidence of bedbugs either...More
I stayed at this Days Inn for 1 night 1/25-1/26/18 and by the morning of check out, I was covered in bed bug bites. I spoke with the Front Manager Lori Terry-Phillips the very next morning as she was not in the night of 1/26/18....More
2 Thank jinnie27
Response from daysspringfield, Front Office Manager at Days Inn Springfield/Phil. Intl AirportResponded 3 weeks ago
I did check you out in the morning and received a call from you after you took a flight home the next day. We were NEVER unresponsive to your claims, but what we at the hotel were trying to explain is that there...More