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Hotel Santa Rita

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113 Reviews from our TripAdvisor Community

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Showing 27: English reviews
Mexico City, Mexico
Reviewed 6 September 2015 via mobile

It is a great hotel to stay when visiting Zacatecas. You could find anything near in a walking distance, the services is outstanding and the food is good. It is a clean hotel with all the services needed when you come from a foreign country. The prices are correct

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Helpful?
1Thank roluro
Juan Ramón C, Director de Relaciones Públicas at Hotel Santa Rita, responded to this review

First of all, we appreciate the time you took to write this review. Knowing the feeling and experience of our customers in our hotel is very important to us because it allows us to improve our service. We are very proud of our hotel and its service. Reviews like yours obey us to be even better. Thanks and we hope...

A TripAdvisor Member
Level Contributor
4 reviews
1 helpful vote
Reviewed 9 August 2015 via mobile

The great location and magnificent facade doesn't match the ugly and out of context interior design, please forget the 45 degrees rule, isn't a Zacatecas style..... Great art pieces out of place, scale and space, the awesome Marin's piece in the awful lobby its a crime!!!! The rooms are small but nice, very hard mattress and bed sheets ripped!!! If...

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Helpful?
1Thank A TripAdvisor Member
Juan Ramón C, Director de Relaciones Públicas at Hotel Santa Rita, responded to this review

First of all, we appreciate the time you took to write this review. Knowing the feeling and experience of our customers in our hotel is very important to us because it allows us to improve our service. We are proud of the architectural design of the hotel , we appreciate your opinion and point of view Best Regards

Mexico City, Mexico
Reviewed 29 May 2015

Spent a two day business trip in Zacatecas. The Hotel is lovely and very well located just in front of the central market and the cathedral. The rooms are fine but it misses the mark with details. While having my shower the hot water would come on and off! You don´t expect that in a hotel that is supposed to...

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Helpful?
Thank aphillips61
Juan Ramón C, Director de Relaciones con Clientes at Hotel Santa Rita, responded to this review

First of all, we appreciate the time you took to write this review. Knowing the feeling and experience of our customers in our hotel is very important to us because it allows us to improve our service. Thanks for your visit, we expect to see you soon in the future Best Regards

La Paz, Mexico
Reviewed 3 May 2015

Close to all the venues for the music and dance at the annual Cultural Festival held during holy week. Tour of the El Eden was very good. Awesome cable car ride to La Bufa museum. We highly recommend the wonderful concerts at the cultural festival. We enjoyed watching the main stage music from the hotel's rooftop bar.

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Helpful?
1Thank TwoCanPlay
Juan Ramón C, Director de Relaciones con Clientes at Hotel Santa Rita, responded to this review

First of all, we appreciate the time you took to write this review. Knowing the feeling and experience of our customers in our hotel is very important to us because it allows us to improve our service. We are very proud of our hotel and its service. Reviews like yours obey us to be even better. Thanks and we hope...

Mexico City, Mexico
Reviewed 7 April 2015

And just across from the beautiful cathedral and main plaza. We had lunch outside, at the hotel entrance, it was a very pleasant experience. Menu is short yet Ok. Service is good. Hotel was fully booked so we were not able to stay there; will do so next visit to Zacatecas. The hotel lobby is nice.

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2Thank NB O
Juan Ramón C, Director de Relaciones con Clientes at Hotel Santa Rita, responded to this review

First of all , thank you very much for the time to send us feedback . Your comments are really valuable and motivate us to further improve our service and facilities. We hope to receive it gladly next time you come to Zacatecas . best regards

Arlington, Texas
Reviewed 2 December 2014

Stayed here just for one night, was traveling for the week in Zacatecas, MX Was staying in my Families house but wanted a wild crazy night in the city so stayed here to enjoy the views and bars. Everything was excellent felt very welcome and has incredible views.

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Helpful?
3Thank Davegadame
Juan Ramón C, Director de Relaciones con Clientes at Hotel Santa Rita, responded to this review

First of all, we appreciate the time you took to write this review. Knowing the feeling and experience of our customers in our hotel is very important to us because it allows us to improve our service. Thanks for your visit, we expect to see you soon in the future Best Regards

Reviewed 18 October 2014 via mobile

Did not expect to find a very nice and cozy hotel with such a great location. It's 2 streets from the main church and it's right in the middle of downtown. The room was perfect, lots of space with a balcony and great view to the city. Definitely recommend it for a family or romantic trip.

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1Thank Regulo S
Juan Ramón C, Director de Relaciones con Clientes at Hotel Santa Rita, responded to this review

First of all, we appreciate the time you took to write this review. Knowing the feeling and experience of our customers in our hotel is very important to us because it allows us to improve our service. Thanks for your visit, we expect to see you soon in the future Best Regards

Zacatecas, Mexico
Reviewed 3 May 2014

We stayed in this hotel during the Zacatecas spring festival (April 25, 2014) and we had an excellent time. We received the rose petal treatment, sparkling wine (ChampBrule), chocolate covered strawberries and massages. The staff was really nice and our very large suite was excellent including in-room whirlpool, view of the street, sitting area, dressing area and a very comfortable...

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Helpful?
3Thank Gloria M
Juan Ramón C, Gerente at Hotel Santa Rita, responded to this review

First of all, we appreciate the time you took to write this review. Knowing the feeling and experience of our customers in our hotel is very important to us because it allows us to improve our service. Customer service has become one of our strongest points, we will continue innovating and providing better care to all our guests. Thanks for...

Vancouver, Canada
Reviewed 28 October 2013

Good location, friendly check-in. Stayed on the top floor in room (suite) 404. Large room, nice firm king bed, good linens (including faces clothes). Comes with flat screen TV, fridge, in room safe, bath robe, slippers, free bottled water and wi-fi. Nice touch was a tooth brush and paste and nice selection of toiletries. The suite has 2 outside patios...

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Helpful?
2Thank Ted M
Juan Ramón C, Gerente at Hotel Santa Rita, responded to this review

First of all, we appreciate the time you took to write this review. Knowing the feeling and experience of our customers in our hotel is very important to us because it allows us to improve our service. Customer service has become one of our strongest points, we will continue innovating and providing better care to all our guests. Thanks for...

London, United Kingdom
Reviewed 2 September 2013

Zacatecas is a town of beautiful rose pink buildings in a spectacular setting. On my second night I had a wonderful light filled room with a balcony over-looking the cathedral and Cerro de la Bufa – at the Hotel Emporio - for about the same price as I had paid for the drab, dull dark room at the Santa Rita...

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Helpful?
1Thank LeBristolUK
Juan Ramón C, Gerente at Hotel Santa Rita, responded to this review

First of all, we appreciate the time you took to write this review. Knowing the feeling and experience of our customers in our hotel is very important to us because it allows us to improve our service. We mentioned that we have corrected the details of the room and at any time our staff will be attentive to any situation...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Room Service
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Laundry Service
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Room Service
  • Dry Cleaning
Official Description (provided by the hotel)
Santa Rita Hotel is located between the Cathedral and the impressive Theater Calderón. It has a facade of 200 years, a traditional exterior and modern interior.It has a total of 41 rooms, including indoor, outdoor and Suites. All offer plasma TV, air conditioning, safe box and free Internet.Santa Rita Hotel offers sober hardwood floors, comfortable beds, imported products bathroom and some of the rooms come with Jacuzzi, outdoor panoramic view, balcony and terrace. ... more   less 

Additional Information about Hotel Santa Rita

Address: Avenida Hidalgo 507 | A Centro, Zacatecas 98000, Mexico
Region: Mexico > Central Mexico and Gulf Coast > Zacatecas > Zacatecas
Price Range: $104 - $149 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Santa Rita 4*
Number of rooms: 41
Reservation Options:
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Also Known As:
Santa Rita Zacatecas
Hotel Style:
#2 Luxury Hotel in Zacatecas
#6 Romantic Hotel in Zacatecas
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Santa Rita staff and other travellers.
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Questions? Get answers from Hotel Santa Rita staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Choose rooms with a view to the Cathedral”
 of 5 bubbles travl123, 25 Sep 2016 | Read review
“The best is 3rd or 4th floor on the street side, to have both a balcony and a view.”
 of 5 bubbles FionaM108, 23 Jun 2016 | Read review
“street view....amazing”
 of 5 bubbles M5523NOdanielb, 20 May 2016 | Read review
“We had a room at the top last floor. A/C in there was a little noisy”
 of 5 bubbles RM00184, 11 May 2016 | Read review
“Close to center of town for shopping, museums, and restaurants”
 of 5 bubbles TwoCanPlay, 2 May 2015 | Read review
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