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Hotel Casa de la Palma

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Hotel Casa de la Palma
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133 Reviews from our TripAdvisor Community

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Showing 53: English reviews
Zurich, Switzerland
Reviewed 31 May 2014

Two friends and me stayed there one night, each one in his own room. They seem all different and have their own decoration, spacious and clean. I stayed at the Casa de la Palma Boutique while my buddies stayed at the Casa de la Palma Traveler (next door). My room was very quite (Room No 204, "Suite Botero") and had...

2Thank Rafael_Baur
Bridgton, Maine
Reviewed 29 April 2014

Believe me when I say it's all about "location"! This hotel was the perfect place for us to get to know Puebla. We were able to walk everywhere and return midday for a rest before heading out again for the evening. We chose a top floor room with a balcony and slept with the windows open every night. We got...

Thank MHubka
Reviewed 26 February 2014

We reserved four nights at this hotel at the 'booking' web site, based on the photos of the rooms that looked spacious and elegant. In reality, the hotel is shabby at best, decrepit and ill-maintained. Since we arrived late at night, we took a room, deciding in the morning that we had to find a better hotel for our stay...

3Thank Dan S
San Diego, California
Reviewed 22 February 2014

There are 2 hotels next to each other. I stayed at both of them on different nights. I actually bounced back and forth between Puebla and some other cities during a couple of weeks so I stayed in 4 different rooms at the 2 places depending on what was available and the best value. Every one of them had it's...

Thank Mark U
Melbourne, Australia
Reviewed 21 January 2014

Only have good things to say! - Polite, understanding staff at front desk, all of whom spoke English (just a bit of a bonus, saved us fumbling with our limited Spanish). - Huge, clean room and bathroom off a beautiful courtyard. Bed was very comfortable. - Perfect location, just off the Zocalo. - The cost of the room was exceptionally...

Thank littlegoober
Reviewed 7 November 2013

I didn't realize that there were two very different hotels of the same name next to each other. Reading these reviews, it's clear that my travel companions and I stayed at the "lesser" of the two: the one on the left, as you face the hotels. In our room, you entered the room through the bathroom -- yes, you open...

1Thank Christine B
Los Angeles, California
Reviewed 18 October 2013

the local location is very good, you have restaurants close with economic and rich meal, the place is very clean the personnel is friendly, the room has a very good decoration I felt in a museum, and the window an impressive sight.

Thank jimmy a
Reviewed 14 October 2013 via mobile

There are two distinct hotels with this name in the same building. We stayed 3 nights in the right part of the building (when facing the building), it was very reasonably priced, beautiful an clean. The bedrooms and bathrooms are very neat and huge. Martin does an amazing job at the reception. He gave us tons of good advise to...

Thank Maud112
Glen Rock, New Jersey
Reviewed 17 September 2013 via mobile

We stayed on the hotel side not the travel side. The hotel is declarated by UNESCO as "patrimonio de la humanidad". The hotel is in an old historic house. Each room has a unique beautiful decoration and a charm to it Free "working" wifi, flat screen TV, coffee maker, dryer,bottled water. The personnel is very nice and welcoming. If you...

1Thank Ilovequito
Coachella, California
Reviewed 13 September 2013

First of all let me say that our stay was great without any major problems. But I do wish to clarify that there are two separate Casa de la Palma properties neighboring each other. The Casa de la Palma Boutique, which has the rooms depicted in the photos at a premium rate AND the Casa de la Palma TRAVEL. The...

2Thank mendez99

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  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Pets Allowed ( Dog / Pet Friendly )
Room types
  • Non-Smoking Rooms
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Airport Transportation
  • Breakfast included
Official Description (provided by the hotel)
The Hotel Casa de la Palma is considered a special category first class hotel for its unique and wide 16 suites. Each one is decorated differently, keeping the architecture and history of each room. For its beautiful architecture and exclusive design, the house is considered world heritage. Its excellent location (one block to the cathedral) make access to the most important and world recognized touristic places easier. ... more   less 

Additional Information about Hotel Casa de la Palma

Address: Avenida 3 Oriente 217, Puebla 72000, Mexico
Region: Mexico > Central Mexico and Gulf Coast > Puebla > Puebla
Price Range: $69 - $94 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hotel Casa de la Palma 3.5*
Number of rooms: 16
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Also Known As:
Casa De La Palma Hotel Puebla
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Casa de la Palma staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“No elevators and the stairs are old.”
 of 5 bubbles aliceag2016, 29 Sep 2016 | Read review
“All differently decorated, ck first.”
 of 5 bubbles Graham5665, 3 Jul 2016 | Read review
“ask for first floor as there are no elevators. No quiet rooms as both room sides face the street.”
 of 5 bubbles gonzovio, 18 Mar 2016 | Read review
“Higher rooms have less street noise.”
 of 5 bubbles Laurent315945, 4 Feb 2016 | Read review
“Rooms on the north side don't get morning sun so are colder.”
 of 5 bubbles makabla, 31 Jan 2015 | Read review
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