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    Presidente InterContinental Puebla

    Boulevard Hermanos Serdan No 141, Puebla 72140, Mexico
    Hotel website
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    May 7
    May 8
    1 room, 2 adults, 0 children
    US$81View Deal
    US$81View Deal
    Traveller (98)
    Room & Suite (72)
    Dining (26)
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    Overview

    • Excellent44%
    • Very good33%
    • Average12%
    • Poor5%
    • Terrible4%
    Travellers talk about
    Free Wifi
    Free Parking
    Pool
    Restaurant
    Room Service
    Bar/Lounge
    Fitness centre
    4 Star Hotel
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    Offers from Presidente InterContinental Puebla
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    Rooms
    May 7 May 8
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    1 room, 2 adults, 0 children
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    Traveller rating
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    Reviewed 6 June 2014

    This hotel is very tired. The rooms are antiquated and not 100% functional. My air conditioner was not working and after 6 requests the until was repaired. It was very difficult to get anyone to advise me of what the real problem was and when...More

    Helpful?1  
    Response from GuillermoStankiewicz, Director General at Presidente InterContinental Puebla

    Thank you for taking the time to share your comments with us. We appreciate your comments regarding our staff and breakfast buffet We will take actions with our maintenance departament and housekeeping departament. We take every comment very seriously. Please accept our sincerest apologies. We...More

    Reviewed 13 May 2014

    The building and the interiors are impressive. Service good and food likewise. The Executive Room feels like a museum, with a great ceiling and art Works all over the place, as well as the rest of the hotel. Location also very good. Very recommendable.

    Helpful?
    Response from GuillermoStankiewicz, General Manager at Presidente InterContinental Puebla

    I am very grateful for your comments. It is a true honor to know that you enjoyed our facilities our club intercontinental. Our daily goal is to make our guest feel comfortable. We are looking forward to make every experience memorable.

    Reviewed 7 May 2014

    This hotel it's like another Historic Site in Puebla, their rooms are great, staff is always attentive to customers needs. The hotel location is great, and within the hotel you have restaurants, SPA, pool, gym, etc It's my place to stay in Puebla.More

    Helpful?
    Response from GuillermoStankiewicz, Director General at Presidente InterContinental Puebla

    Thank you so much for your comments and for taking the time to share your experience with us. It is truly pleasure to know that your stay with us was Oustanding and that you were pleased with facilities and service .Comments like yours are our...More

    Reviewed 1 April 2014

    I emailed my concerns to the hotel after checking out last week and I have still not heard anything back. I generally prefer to offer an opportunity for a Manager to respond to concerns before publicly posting them. 1. I left a tip for housekeeping...More

    Helpful?1  
    Response from GuillermoStankiewicz, Director General at Presidente InterContinental Puebla

    Dear Mr Taylor. Thank you for contacting us regarding your experience with the Intercontinental Presidente Puebla, you are one of our most important guests, and we greatly appreciate you taking the time to bring this matter to our attention. We are also very sorry for...More

    Reviewed 20 March 2014

    We went to this hotel to relax and enjoy the "heated outdoor pool" as advertised by their website. By mistake to choose the hotel. COLD WATER in the pool and just promises to fix during our stay. PROS: Easy access location, Cleanliness, Architecture and Lobby,...More

    Helpful?2  
    Response from GuillermoStankiewicz, Director General at Presidente InterContinental Puebla

    Mr Struve Thank you for taking the time to share your comments with us. We truly appreciate your kind comments regarding our swimming pool. We will take actions with our maintenance departament We take every comment very seriously. Please accept our sincerest apologies. We sincerely...More

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    About
    Amenities
    • Top amenities
    • Pool
    • Room Service
    • Free Parking
    • Fitness Centre with Gym / Workout Room
    • Restaurant
    • Bar/Lounge
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Business Centre with Internet Access
    • Room Service
    • Free Parking
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Multilingual Staff
    • Conference Facilities
    • Children Activities (Kid / Family Friendly)
    • Banquet Room
    • Self-Serve Laundry
    • Babysitting
    • Room amenities
    • Minibar
    • Things to do
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Restaurant
    • Bar/Lounge
    Details
    • Price range
    • US$78 - US$143 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #5 Luxury Hotel in Puebla
    • #7 Family Hotel in Puebla
    • #9 Romantic Hotel in Puebla
    • #9 Business Hotel in Puebla
    Photos
    Traveller (98)
    Room & Suite (72)
    Dining (26)
    Pool & Beach (4)
    Nearby
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    Questions & AnswersAsk a question
    Andrea O
    Se puede pedir cama extra?
    18 December 2016|
    Answer Show all 3 answers
    Response from aruiz7003 | Reviewed this property |
    Si el hotel tiene todos los servicios.
    0
    Votes
    Google Translation
    Maria Julia L
    Necesito reservar 2 habitaciones: 1 doble y otra single. No lo estoy pudiendo hacer a traves de esta pagina. Adicionalemente, se estara hospedando una mascota. El check-in 19 de Agosto, el check-out 21 de Agosto. Aguardo comentarios. Saludos. Julia
    26 July 2016|
    Answer Show all 7 answers
    Response from PedroArostegui | Property representative |
    Estimada Maria Julia, con mucho gusto en nuestra pagina encontrara los datos de contacto en los cuales podrá hacer su reservación sin ningún inconveniente. Si cuenta con dudas adicionales, por favor contáctenos y sera un... More
    0
    Votes
    Google Translation
    toptravelermx
    Hola, me gustaría saber con que restaurantes cuentan así como los horarios de servicio de los mismos.
    23 December 2015|
    Answer Show all 3 answers
    Response from Martha N | Reviewed this property |
    El retaurante mexicano sirve desayuno, comida y cena. El Alfredo di Roma es un restaurante italiano famoso por el Fetuccini Alfredo. El piso ejecutivo ofrece desayuno ligero y bocadillos y bebidas al atardecer.sin costo... More
    0
    Votes
    Google Translation
    Room Tips
    "Ask for a room overlooking the pool not the back or side of the hotel"
    Read review
    "TIP: Go to another hotel"
    Read review
    "The hotel is built around a central courtyard where there is a pool. Outside views will be industrial due to..."
    Read review
    "The hotel is on a busy street so definitely stay toward the back or in an interior courtyard room"
    Read review