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30/07/2017 31/07/2017
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    EL Sueno Hotel & Spa

    9 Oriente No 12, Puebla 72500, Mexico
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    Best prices for your stay
    30/07/2017 31/07/2017
    US$85
    US$89
    US$89
    Traveller (174)
    Room & Suite (56)
    Dining (13)
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    Overview
    • Excellent60%
    • Very good24%
    • Average9%
    • Poor3%
    • Terrible4%
    Travellers talk about
    Free Wifi
    Free Parking
    Breakfast included
    Air Conditioning
    Hot Tub
    Non-Smoking Hotel
    Restaurant
    Room Service
    Suites
    Bar/Lounge
    Concierge
    Spa
    Banquet Room
    Dry Cleaning
    Rooftop Terrace
    Shuttle Bus Service
    4.0 Star Hotel
    All hotel details
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    Casareyna Hotel
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    Rooms
    30 Jul31 Jul
    |
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Write a Review
    Reviews (292)
    Traveller rating
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    Time of year
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    1 - 5 of 94 reviews

    Reviewed 8 March 2017

    We saw this hotel in hotels.com and we were really excited about it. The photos of the rooms, dining area, and hotel looked amazing, and the location was prime. We arrived about 3 pm, went directly to our room and it was horrible.. The room...More

    Thank Mercedes G
    Response from fidelizacion2017, Director de Relaciones Públicas at EL Sueno Hotel & SpaResponded 14 March 2017

    Dear Miss Mercedes, we appreciate your time for responding us and your preference for staying with us, as you said, Miroslava is in the highest floor with an amazing view of the cathedral domes, the room is in perfecting shape and every space off it...More

    Reviewed 7 March 2017

    This hotel is very well located, half a block from Museo Amparo, a must while in Puebla, and also very close to the Cathedral and the main square. Puebla can get busy and noisy, but once you´re inside this hotel you are surrounded by tranquility...More

    Thank RifkaRM
    Response from fidelizacion2017, Director de Relaciones con Clientes at EL Sueno Hotel & SpaResponded 14 March 2017

    Dear Rifika It gives us great pleasure to read your comments, that always helps us improve our service as well as our facilities. The hotel is located in the historical center of the city, just half a block from the Amparo Museum and 2 blocks...More

    Reviewed 13 February 2017 via mobile

    This hotel is a must if you are going to Puebla! From the time you walk in until the time you leave, you are being taken care of. People are very friendly and helpful. The room are a great size and well maintained. The only...More

    Thank macho1
    Response from fidelizacion2017, Director de Relaciones con Clientes at EL Sueno Hotel & SpaResponded 20 February 2017

    We are pleased to read such positive comments as yours, it is an honor for us to have chosen "El Sueño Hotel & Spa" to make your stay more comfortable and enjoyable. We tell you that our team is trained to always be an excellent...More

    Reviewed 11 February 2017

    El Sueno was perfect for us.........>Upscale, Mexican modern, with a great restaurant. Fine dining is a petite room with magnificent chandeliers. Walking distance to many museums and the Zocolo, and other interesting places to go.More

    Thank 9302MH
    Response from fidelizacion2017, Director de Relaciones con Clientes at EL Sueno Hotel & SpaResponded 16 February 2017

    It is a pleasure for us to know that your stay with us has been truly pleasurable. All our rooms have a special finish and a dreamer's name that adds a lot to the world culture. Always trying to maintain a modern touch for all...More

    Reviewed 8 February 2017

    We were staying in a not great hotel in Mexico City and not having a great time, so we decided to try Puebla and found this hotel as a deal on a travel website. We ended up with the rooftop suite and an included breakfast...More

    Thank Jeff G
    Response from fidelizacion2017, Director de Relaciones con Clientes at EL Sueno Hotel & SpaResponded 16 February 2017

    Dear Mr. Jeff First of all we want to thank you for your kind words that refer to the hotel and our staff. We are extremely pleased to know that you chose the city of Puebla to enjoy your stay. The Miroslava room in which...More

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    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Room Service
    • Restaurant
    • Free Parking
    • Bar/Lounge
    • Spa
    • Free High Speed Internet ( WiFi )
    • Breakfast included
    • Hotel Amenities
    • Room Service
    • Free Parking
    • Concierge
    • Multilingual Staff
    • Shuttle Bus Service
    • Breakfast included
    • Dry Cleaning
    • Laundry Service
    • Banquet Room
    • Room amenities
    • Air Conditioning
    • Minibar
    • Things to do
    • Restaurant
    • Bar/Lounge
    • Spa
    • Hot Tub
    Details
    • Price range
    • US$81 - US$177 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #4 Romantic Hotel in Puebla
    • #6 Spa Hotel in Puebla
    • #8 Luxury Hotel in Puebla
    • #14 Business Hotel in Puebla
    • Room types
    • Suites ,
    • Non-Smoking Rooms
    • Number of rooms
    • 20
    • Reservation Options
    • TripAdvisor is proud to partner with Hotels.com, Booking.com, Expedia, Priceline, Travelocity, Orbitz, TripOnline SA, Hotwire, Cancelon, getaroom.com and HotelQuickly so you can book your EL Sueno Hotel & Spa reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Mexico >
    • Central Mexico and Gulf Coast >
    • Puebla >
    • Puebla
    • Also Known As
    • El Sueno Hotel
    Add Photo Photos
    Traveller (174)
    Room & Suite (56)
    Dining (13)
    Pool & Beach (6)
    Hotel & Grounds (116)
    Family and Play Areas (13)
    Bathroom (8)
    Business Centre & Event Rooms (1)
    Nearby
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    Kellsson
    16 January 2017|
    Answer Show all 2 answers
    Response from fidelizacion2017 | Property representative |
    Dear Mr/Mrs. Kellson: Thank you for your interest on our facilities. Unfortunately, our gym is currently being renewed and improved for our customers' benefit and satisfaction. There's no telling when it will be available... More
    0
    Votes
    Google Translation
    ellenziegler
    30 November 2014|
    Answer Show all 2 answers
    Response from HotelPuebla | Property representative |
    Dear Miss Ellen, thank you for you preference towards our services. When you book a room with us, we only ask for a credit card number as a warranty, but you can choose your payment method at the moment of your arrival. We... More
    0
    Votes
    Google Translation
    mpapier
    11 November 2014|
    Answer Show all 2 answers
    Response from HotelPuebla | Property representative |
    Dear mpapier, thank you for your interest in our facilities and services. Of course we have English speaking staff! You don't have to worry about communication at all. And regarding our Spa services, we have a huge variety... More
    0
    Votes
    Google Translation
    Room Tips
    "dont book here"
    Read review
    "we stayed at Isadora and it was comfortable and quiet since it was in the second floor, I recommend second..."
    Read review
    "Not sure about the direct hotel rate, but there seem to be lots of online deals"
    Read review
    "rooms in the lower floor are easier to access for the elderly."
    Read review
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