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Holiday Inn Express Puebla

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#27 of 95 Hotels in Puebla
Certificate of Excellence
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Holiday Inn Express Puebla
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165 Reviews from our TripAdvisor Community

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Showing 58: English reviews
Reviewed 2 July 2015 via mobile

Stayed at this property several times and every time they improve their facility. Nice rooms and pool area. Only downside could be breakfast. Very few natural options ended up me visiting the neighboring hotel for breakfast. I've visited other express hotels with better options. Price is fair and near main roads and city exits.

Thank Julian M
Lisandra C, Guest Experience Champion at Holiday Inn Express Puebla, responded to this review

Hi Julian M, Thank you for your candid review. We apologize that your recent stay did not meet expectations. The breakfast is provided in this way because it is part of a brand standard assure you that we improve to your satisfaction. We appreciate your comments and will share these with our team so that we can continue to improve...

Reviewed 6 April 2015

This is a great option to be in a very well located, very comforted, new and clean hotel. Even when I just spent one night, I really enjoyed it. I had a room with a beautiful view to the volcanoes. Rooms are not so big, but offer some details to be really comfortable, like a good selection of pillows.

Thank Angel H
HIExpressPuebla, Revenue Manager at Holiday Inn Express Puebla, responded to this review

Hi Angel H Thank you very much for staying with us, are proud of the Service we provide and to receive your positive feedback. Come back soon, we will gladly give you home once again. Best regards!

McKinleyville, California, United States
Reviewed 14 March 2015

Puebla, Puebla, Mexico has many hotels. Many are located in the historical zone, most have smaller rooms and lots of noise.We enjoyed the tranquility and spaciousness of a mini suite at the Holiday Inn Express on Blvd Hermanos Serdan. A 5 minute ($4.10) taxi ride to the Zocalo and all the Mexican history you can handle. The desayuno was libre...

1Thank HarryNJohnon
HIExpressPuebla, Revenue Manager at Holiday Inn Express Puebla, responded to this review

How about Harry It was a pleasure to have received at home. We thank you for staying with us but especially for sharing your experience, as coming from an advanced critic as you are, makes us proud to those who work here. Come back soon, will always be a pleasure to serve you.

Reviewed 12 March 2015

Everything you would expect of an HIE, but not more. Very good value and location on a main road from the expressway into the center of town. I've stayed here on several occasions over the past ten years and have always found the service, cleanliness, and hospitality to be very consistent with each visit. With each stay I've found the...

1Thank Beenthereanddidthat
HIExpressPuebla, Revenue Manager at Holiday Inn Express Puebla, responded to this review

Hello Beenthereanddidthat We are pleased to have your vote of confidence and recurring visits to our hotel. Thank you very much for this, and for taking the time to share your observations and overall hosting experience with us. We also thank the valuation and recommendation given to us. Hope to see you around here either for business or for pleasure....

Reviewed 25 February 2015

Hello, We stayed 2 nights, to go to Africam & visit the city. We had a suite, such was perfect with kids : very spacious, microwave, bijoux (mini)fridge...I had a desk to work at, free and fast Wi-Fi. The staff was friendly, warm. Not great but nice buffet breakfast. The hotel is more businessy so breakfast ends at 10, we...

Thank elpix
HIExpressPuebla, Revenue Manager at Holiday Inn Express Puebla, responded to this review

Hello elpix First we want to thank the trust of staying with us and the time you spend sharing your kind and objective opinion. All who work in the hotel we strive every day for the lodging experiance we generate aen each of our guests is of the highest level of service and hospitality. Thank you very much for your...

waterford, mi
Reviewed 9 November 2014 via mobile

For my first visit to puebla for work I was a little nervous, but was pleasantly surprised at this hotel! It was VERY nice! The rooms were great, the breakfast was exceptional, everyone was nice and the clerks spoke English. I felt safe and had a great week of sleeping in super comfy beds! I would definitely recommend!!!

Thank psoupWaterford
HIExpressPuebla, Revenue Manager at Holiday Inn Express Puebla, responded to this review

Hello psoupWaterford Thank you very much for taking the time to share with us your experience and above all for your valuable advice. We want all your businesses have been successful, our facilities are made to start your day on the right foot and everything goes great. Come back soon!

Eugene, Oregon
Reviewed 2 November 2014 via mobile

We stayed here after staying at the Presidente next door and we felt like there was almost no change on service- it was excellent. The hotel had nicely appointed rooms and the staff are warm friendly and love to cater to families. Excellent choice if you don't mind being a little ways from the center.

Thank richard a
HIExpressPuebla, Revenue Manager at Holiday Inn Express Puebla, responded to this review

Hi Richard A Thank you very much for sharing your valuable comments in this way. The hosting experience we create in you and your family to a level of excellence, is exactly what we offer to all our guests. Our facilities are designed to peacefully rest and start your day full of energy, whether your travels are for business or...

Celaya, Mexico
Reviewed 16 October 2014

Have been in this hotel on lots of short business visits in the last year and maybe their biggest fault is not having decent (and fair priced) food nearby. You can order something to room service or go to the Presidente's restaurant (next-door high-end hotel, food is good/fair there), right, but that is expensive, tiresome and sometimes too formal to...

Thank Luis R
HIExpressPuebla, Revenue Manager at Holiday Inn Express Puebla, responded to this review

Hi Luis R Thank preference and confidence you have us first, of course you share your comments on this important medium is of vital importance to us. All in we are proud that you know our facilities and service we provide, I inform you that the title of your comment is the best (imagine a proud smile on our faces)....

Hampden, Massachusetts
Reviewed 30 August 2014

Just spent my fifth consecutive year at Holiday inn Express in Puebla. Another comfortable, pleasant experience. My kids had great fun at the indoor pool, which worked out well as there was a huge hailstorm at the time. I discovered the self-service washer and dryer on this visit; very convenient, but if you want to use it you need to...

1Thank Spiney
HIExpressPuebla, Revenue Manager at Holiday Inn Express Puebla, responded to this review

Hello Chicopee, MA We are very pleased to stay in your preference over the years, and thank you to share this important channel for your comments. We are happy to take advantage of each of the features that our facilities have guests thinking. Everyone in the hotel we send cordial greetings and hope to receive you again very soon.

Reviewed 29 July 2014

Across from the Presidente hotel of Puebla, was basic with clean rooms but good. No restaurant available on site, but across the street in the other hotel. City centre was short ride with a taxi (5-10) minutes.

Thank Carlatkd
HIExpressPuebla, Revenue Manager at Holiday Inn Express Puebla, responded to this review

Hi Carlatkd Thank you so much for take a little bit of your time and share with us your comments about your stay with us. It's truly good, to know you were comfortable and your standpoint on restaurant and location are extremely valuable. We know can be better and if you have another comments, please do not hesitate contact us....

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Hotel & Grounds (2)
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View from Room (4)
Pool/Beach Area (1)
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Hotel & Grounds (6)
Room/Suite (18)
Business Centre/Function Rooms (2)
Pool/Beach Area (4)
Dining (2)
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  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
  • Room Service
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Business Centre with Internet Access
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
The Holiday Inn Express Puebla Hotel is located on the first entrance of the Mexico-Puebla highway, with close access to the colonia La Paz and adjoining residential and financial area. Just 2 miles to downtown and 15 miles to Hermanos Serdan Airport. The hotel offers 189 rooms equipped with A/C, cable TV, hair dryer, desk, alarm clock, iron-ironboard, wireless and high speed Internet access for demanding executives. In addition there is a Business Center, 3 meeting rooms, an heliport, indoor pool and a gym. ... more   less 

Additional Information about Holiday Inn Express Puebla

Address: Boulevard Hermanos Serdan 45 | Col Amor, Puebla 72140, Mexico
Region: Mexico > Central Mexico and Gulf Coast > Puebla > Puebla
Price Range: $88 - $148 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Puebla 2.5*
Number of rooms: 189
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Also Known As:
Holiday Inn Express Puebla Hotel Puebla
Holiday Inn Puebla
Puebla Holiday Inn
Hotel Style:
#8 Business Hotel in Puebla
#13 Family Hotel in Puebla
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express Puebla staff and other travellers.
1 question
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Questions? Get answers from Holiday Inn Express Puebla staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Highly suggest a King Suite for the size, refrigerator and microwave.”
 of 5 bubbles jackieh843, 20 Jul 2015 | Read review
“Recommend the suite with microwave and frig. Very good size room.”
 of 5 bubbles DebLucky2014, 17 Jul 2015 | Read review
“Ask for a room with a view to the volcanoes.”
 of 5 bubbles 607angelh, 6 Apr 2015 | Read review
“We stayed in room 705 this gave us a panoramic view of much of the city”
  • View from room 705, very pretty at night.
 of 5 bubbles HarryNJohnon, 14 Mar 2015 | Read review
“Go for the upper rooms if you want to avoid the street noise or lights. Front rooms have a decent view of the city in the morning.”
 of 5 bubbles luisr986, 15 Oct 2014 | Read review
5 of 5