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Descanseria Hotel Business and Pleasure

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#23 of 95 Hotels in Puebla
Certificate of Excellence
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1 room 2 adults 0 children
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Descanseria Hotel Business and Pleasure
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171 Reviews from our TripAdvisor Community

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Showing 46: English reviews
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Chateauneuf-sur-Sarthe, France
Reviewed 6 days ago NEW

This rather small hotel is located close to the heart of old Puebla. It uses an old building which has been fully renovated. The rooms are very clean and the staff quite friendly. A parking service is available.

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Helpful?
Thank catherine D
Descanseria, Gerente de Ventas at Descanseria Hotel Business and Pleasure, responded to this review

Good day Ms. Catherine D. I would like to greet you and to our sincere gratitude for having chosen us as your lodging option. It is a great honor for us to know that your stay was a great experience. As you mention our staff is constantly trained to provide only the best of services. The hotel is housed in...

Sydney
Reviewed 3 weeks ago via mobile

We had four nights in the Descanseria. Evidently the name means "Resting Place". Our room was comfortable and spacious, although it took a night to get used to the very firm mattress. It was quiet. There was a "split system" air conditioner that kept us cool, but it did not seem to bring fresh air in. The room could get...

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Helpful?
Thank Tosca08
Descanseria, Gerente de Ventas at Descanseria Hotel Business and Pleasure, responded to this review

Dear , thank you for sharing your thoughts with us. Our guests’ experiences are always a great way of knowing our strenghts and weaknesses. I´m glad to hear that your stay with us was a confortable and pleasant experience. I’m sorry to hear you found your room was not for your total enjoyment and considered that had poor ventilation. If...

San Diego, California
Reviewed 20 March 2017 via mobile

We stayed at Descanseria, we have no complaints about this Beautiful hotel, the staff super helpful and friendly, bug Thanks to all of them, big shout to Adalith(I hope I wrote it right)in Reception she helped us to get a ride to Ex hacienda de Chautla and everything went perfect, the hotel its super clean, close to everything and food...

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Thank Jesenia Q
Descanseria, Gerente de Ventas at Descanseria Hotel Business and Pleasure, responded to this review

Dear Jesenia On behalf of the Descanseria Hotel Busssines and Pleasure, I would like to express my gratitude for sharing this review. It is very important for our hotel to receive the feedback of our guests, in order to take measures to improve our services when needed. We are glad to read that your stay with us was a great...

Reviewed 16 March 2017

The hotel is in a small street where you´ll find nice coffee shops and interesting clothing stores. There is also a small market in an old house, colorful and with original boutiques. In a qo min walk you¨ll find the Flea Market for antique stuff in the Callejón del Sapo. There is also a small traditional shop that sells home...

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Helpful?
Thank Tonantzin S
Descanseria, Gerente de Ventas at Descanseria Hotel Business and Pleasure, responded to this review

Dear Tonzntzin thank you very much for sharing your time and let us know your experience with us. comments like yours allow us to get better every day. The hotel is located in the historical center of the city, just a block from the Callejon de los sapod and 3 blocks from the zocalo where you can enter on foot...

Mexico City, Mexico
Reviewed 28 February 2017

It is close to downtown and you can walk to the Cathedral. We arrived an hour early for check-in and our room was ready, that was very good. I read the word "boutique" in a lot of reviews but it is not. The mattress was a bit hard. Room 202 is a shared room with a locked door to room...

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Thank Margarita R
Descanseria, Sales Manager at Descanseria Hotel Business and Pleasure, responded to this review

Good day Ms. Margarita , I would like to greet you and to our sincere gratitude for having chosen us as your lodging option. We are sorry for the inconviniences that your experience during your stay, We gave you early chek in because we have the avaliability whatsoever, we could not move it later because we have another arrivals and...

Lexington, Kentucky
Reviewed 23 February 2017

Friends, the room was large, spacious and immaculate. The front desk service was nothing short of spectacular. Roberto had a list of English tours and booked a very nice one for me and my husband. Bell service was right on. The included breakfast was nothing short of culinary perfection. So much so, we actually had dinner there one night. The...

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1Thank KYMary
Descanseria, Sales Manager at Descanseria Hotel Business and Pleasure, responded to this review

Good day Ms. Mary, I would like to greet you and to our sincere gratitude for having chosen us as your lodging option. It is a great honor for us to know that your stay was a great experience. As you mention our staff is constantly trained to provide only the best of services, on the other hand our signature...

Zagreb
Reviewed 6 February 2017

Hotel is in a great condition, everything looked very nice, services was excellent, room and bathroom spacious and comfortable. We had a very good sleep. There is a terace with a seating area in front of the rooms. Just around the corner from the hotel there is a street with antique shops and the main square is also not far...

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Helpful?
1Thank Snica
Descanseria, Manager at Descanseria Hotel Business and Pleasure, responded to this review

Descanseria staff is very pleased to know that our efforts show results. We´ll be waiting for your next visit to this your home in Puebla!!

Vancouver, Canada
Reviewed 2 January 2017

Well located boutique hotel in Puebla. Within walking distance to Zocalo. Huge room and nice sized shower. Nespresso machine was a nice touch. Confusion about capsules included with room. Front desk told us only 2 per visit and then 35 pesos thereafter. Good security at hotel. Room faced busy road, but that didn't bother. Window allowed a lot of sunlight...

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Helpful?
1Thank Speedy688
Descanseria, Sales Manager at Descanseria Hotel Business and Pleasure, responded to this review

Good day Mr. , I would like to greet you and to our sincere gratitude for having chosen us as your lodging option. It is a great honor for us to know that your stay was a great experience. I would like to tell you that we have already taken action on the Coffee matter and now we will offer...

Reviewed 27 November 2016 via mobile

Great in every aspect! Eh location is great, three blocks away from the "Zócalo" and Cathedral and just one frío the Callehon de los Sapos. The interior design, amenities, atention, service and the restaurant is a delicious surprise!

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Thank Pia C
miami beach
Reviewed 26 October 2016

We decided to visit Puebla last minute. No plan. No reservations. We ended up at this hotel, not expecting much. It's in the heart of the downtown area, so we expected to go through a lot of discomforts such as noise. We were amazed!!! Our room was big, with a big bathroom. The only window faced the beautiful courtyard, so...

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1Thank roamifiwant2

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Amenities

Highlights
  • Restaurant
  • Breakfast included
  • Room Service
  • Free Parking
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Things to do
  • Restaurant
Room types
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Breakfast included
  • Concierge
  • Multilingual Staff
  • Room Service
  • Free Parking
  • Airport Transportation
  • Business Centre with Internet Access
  • Laundry Service
Official Description (provided by the hotel)
Descanseria, Hotel Business and Pleasure, charming and special hotel in a colonial building of the 18TH Century. The location is exceptional, right in the hearth of Pueblas Historical Center, Zocalo, easy access and just a few steps far away from the most important attractions for business trips, entertainment, cultural or gastonomic. Recently fully refurbish to accommodate travelers seeking comfortable and high quality lodging at an affordable prices. Welcome home! ... more   less 

Additional Information about Descanseria Hotel Business and Pleasure

Address: Avenida 3 Oriente 627, Puebla 72000, Mexico
Region: Mexico > Central Mexico and Gulf Coast > Puebla > Puebla
Price Range: $108 - $205 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Descanseria Hotel Business and Pleasure 3*
Number of rooms: 24
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Questions & Answers

Here's what travellers have asked, with answers from Descanseria Hotel Business and Pleasure staff and other travellers.
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Questions? Get answers from Descanseria Hotel Business and Pleasure staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms on the first floor have more light”
, 15 Mar 2017 | Read review
“Not sure how to advise re the busy road on one side. Just bring earplugs.”
KYMary, 22 Feb 2017 | Read review
“Rooms facing the boulevard are fine, and on the third floor, no issues with lighting.”
robertbS3418TI, 7 Jul 2016 | Read review
“I had a ground floor room (at my request) on the street and it was dead quiet.”
rickywheels, 2 Feb 2016 | Read review
“ask for room with window if you are in basement. Otherwise rooms are somehow clausrofobic”
ceciliacastelli, 2 Sep 2015 | Read review
5 of 5