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Traveller (434)
Room & Suite (125)
Dining (15)
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Overview
  • Excellent46%
  • Very good33%
  • Average14%
  • Poor4%
  • Terrible3%
Travellers talk about
“flow rider”(136 reviews)
“green room”(109 reviews)
“aqua park”(78 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast Available
Pool
Non-Smoking Hotel
Restaurant
Suites
5 Star Hotel
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Rooms
3 Jun4 Jun
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1 room, 2 adults, 0 children
Standard Room
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Reviews (1,120)
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Traveller rating
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159
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181 - 185 of 1,117 reviews
Reviewed 24 August 2017

Visited last week with 3 teens who had an absolute whale of a time at the aquapark. Brilliant idea for a fun-packed hour (3/4 hr really by the time you get kitted up and have safety talk). The set up was very good with a...More

Thank Walesfam4
Response from RetallackResort2016, Guest Relations Manager at Retallack Resort and SpaResponded 9 October 2017

Dear Walesfam4, It's so lovely to hear that another family have had a brilliant time here at Retallack! The Aqua Park has been very popular with people of all ages and we're so happy to hear it was a fun-packed hit with you. Thank you...More

Reviewed 21 August 2017

We booked a family holiday for August 2017 and it's fair to say it ended up been an expensive trip to a resort that did not live up the billing. Advertised as 5 star, but none of the facilities matched that. (apart from aqua park...More

Review collected in partnership with this hotel
7  Thank Lucy19842014
Reviewed 21 August 2017

We took some adults and children here and they absolutely loved it. There is so much to do at the aqua park that it's impossible not to find something you enjoy. The Flow-rider was enjoyed by all, and looked a real challenge. Wet suits are...More

Thank rick.ferries
Response from RetallackResort2016, Guest Relations Manager at Retallack Resort and SpaResponded 9 October 2017

Dear rick.ferries, How lovely to hear that everybody of all ages loved your time here! We are very lucky to have so many fun activities for all ages here at Retallack. The FlowRider I'm told is easier than it looks so next time you come...More

Reviewed 17 August 2017

I booked over the phone and found the staff very unprofessional , laughing whilst taking my booking and payment, so much so they could not speak, I have booked on line twice before but on this time it would not let me do this ,...More

4  Thank halsteadpam1
Response from RetallackResort2016, Guest Relations Manager at Retallack Resort and SpaResponded 21 August 2017

Dear halsteadpam1, Thank you for your honest feedback. I am genuinely sad to read that you were disappointed with your trip and that your experience was so different to what we strive to achieve, although I am reassured that you still had an awesome time...More

Reviewed 16 August 2017 via mobile

We had a great day at Retallack today. Staff were friendly and helpful and the water park was amazing! Well done Retallack. Only little thing that could be improved was that the toilets had no hand wash or toilet roll in the ladies toilets.More

1  Thank Carwills107
Response from RetallackResort2016, Guest Relations Manager at Retallack Resort and SpaResponded 17 August 2017

Dear Carwills107, Thank you for your lovely review and thank you for acknowledging how friendly and helpful our staff are! It really does mean a lot to us. The Aqua Park has been a huge hit this year and I fully agree it is fantastic...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Restaurant
Bar/Lounge
Spa
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Hotel Amenities
Free Parking
Children Activities (Kid / Family Friendly)
Self-Serve Laundry
Babysitting
Breakfast Available
Room amenities
Microwave
Refrigerator in room
Things to do
Pool
Restaurant
Bar/Lounge
Spa
Tennis Court
Fitness Centre with Gym / Workout Room
Hot Tub
Heated pool
Indoor pool
Details
Price range
US$127 - US$171 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Kitchenette, Non-Smoking Rooms, Family Rooms
Details
Price range
US$127 - US$171 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Kitchenette, Non-Smoking Rooms, Family Rooms
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Traveller (434)
Room & Suite (125)
Dining (15)
Pool & Beach (13)
Family and Play Areas (6)
Questions & Answers
Ask a question
Bwood91
13 March 2018|
Answer
Response from jamestK8324LT | Reviewed this property |
We stayed in Feb half-term and access to the pool & gym were free. However treatments in the spa were extra. The water park was not open in Feb, but costs extra as I understand it.
1
Vote
Sam L
19 February 2018|
Answer
Response from lindiloo14 | Reviewed this property |
The main bedroom is big but not a lot of spare floor space as the bed is massive!! There is also a wardrobe and tall drawer set along with 2 bedside tables... there is room at the bottom of the bed but not a huge amount... More
0
Votes
Katherine C
8 February 2018|
AnswerShow all 4 answers
Response from hhnt24 | Reviewed this property |
Yes pool is free! Lockers can be fiddly to work!
0
Votes
Room Tips
"Look at the lodges as our children did and try to guess with what you have paid for(we guessed right)"
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"choose a balcony although rooms without are more spacious"
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"Lodges are very well equipped and up to date. No wifi or site shop. Lodges sleep varying numbers up to..."
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"We were situated away from the lake area with the water activities, so it was quieter"
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