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Hotel Suites Villasol

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Hotel Suites Villasol
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283 Reviews from our TripAdvisor Community

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Showing 44: English reviews
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A TripAdvisor Member
1 review
Reviewed 3 days ago NEWvia mobile

For the second year, we enjoyed and relaxed at the Villasol Beach Club (Club de Playa Villasol) Purchasing a very reasonable membership (we rent a bungalow on Zicatela Beach), we took advantages of the beautiful facilities several times a week from January-March. From the Managers to the pool waiters, the chefs and the receptionists, we encountered friendly, personable and professional...

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Thank A TripAdvisor Member
Edmonton, Canada
Reviewed 11 February 2017

Staying in a condo in town, we didn't have access to a beach directly, so we decided to try the beach club here. It was quick taxi ride, to arrive at the beautiful resort grounds. We arrived early and were able to get a couple lounge chairs by the pool. There is obviously a lot of people playing the towel...

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Helpful?
Thank rvod
Adrian_Aragon, Director de Relaciones Públicas at Hotel Suites Villasol, responded to this review

We appreciate your comments, Let me see what's happening. Of course all our visitors have the same treat, in the beach club we have a regulation where we specify that is forbidden to set aside the commonly used furniture. Thanks to let us know, we're gonna se whats going on, Hope to see you soon again, you will see some...

Reviewed 4 February 2017

I booked King rooms with balcony, but was not granted with it. It is not like I booked the rooms a week before, but I booked it at least 4 months prior to our arrival date. However, the rooms that we got was not bad. Comfy bed - 7/10, clean rooms - 7/10, clean bathroom - 6/10. I guess to...

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Helpful?
Thank Pamela Krizia M
Adrian_Aragon, Director de Relaciones Públicas at Hotel Suites Villasol, responded to this review

Thanks for your visit and sharing your comments. We think the valuation you made is pretty hard, but we understand your stay wasn't what you expected. we promise to work on that to make your next visit much better.

Hudson, Florida
Reviewed 25 January 2017

This is our first trip to Mexico. Puerto Escondido is such a beautiful are, with something for everyone. The hotel itself is very clean, and the staff are wonderful. There is a beautiful pool in the center court, and another pool down at the ocean edge with an amazing beach(this has a shuttle that will take you back and forth...

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Thank ccfoods
Adrian_Aragon, Director de Relaciones Públicas at Hotel Suites Villasol, responded to this review

We're really sorry about the noise, we will work on that. As you said, the hotel is undergoing refurbishment, but it will be ok soon. Thanks for your visit, we hope to see you again

Reviewed 19 January 2017

The hotel was excellent, the bed comfortable, room clean and an amazing view from our balcony. They upgraded us as per our email request and it was very appreciated. The service from the front desk to the housekeeping was great and while there was a slight language barrier, nothing was missed. The beach club was the high point for us...

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Thank Theresa D
Adrian_Aragon, Director de Relaciones Públicas at Hotel Suites Villasol, responded to this review

we're glad to read your comments, good to know that you had a good time here, Please come back whenever you want

Boston, Massachusetts
Reviewed 19 January 2017

Hotel is very pretty and clean & the workers are nice. ---Hotel is VERY NOISY with construction that is worse during the day but right now (5:15 pm) I'm hearing construction noise also. Sunday they were constantly hammering until 6 Pm. --When we booked it said breakfast was included in the price and right now, on trip advisor says "BREAKFAST...

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Thank Kim G
Adrian_Aragon, Director de Relaciones Públicas at Hotel Suites Villasol, responded to this review

Thanks for sharing your comments! We're sorry about the noise, we're remodeling the rooms so we had to take some days to hard working. The breakfast is included in our regular rooms rate,and probably you book with a promotional rate, by the way we're glad you had good days in Puerto Escondido. Hope to see you back soon

Burlington, Vermont
Reviewed 10 January 2017

Desk: not very helpful, not great attitude Bar/restaurant staff: extremely nice and friendly Breakfast: Excellent buffet choice every morning Bedrooms: OK. Sort of spartan. No chairs to sit. No shelves or closet, just a hanging bar. Room service: forgot to bring fresh towels couple days. Pool: not as large as it seems in the pics Location: Good. Away from the...

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Thank Irma V
Adrian_Aragon, Director de Relaciones Públicas at Hotel Suites Villasol, responded to this review

Thanks for your review Irma. Very complete. We will find what happened, and work on that.

Sydney
Reviewed 4 January 2017 via mobile

The good parts: Hotel Villasol is situated in a quiet neighbourhood outside of the slightly down at heel main strip of Playa Zicatela, about 5 minutes by plentiful & cheap taxis. There are glimpses of the Pacific from some parts of the property and the gardens and pool area are well maintained. The young staff are friendly and keen to...

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Thank Tim O
Adrian_Aragon, Director de Relaciones Públicas at Hotel Suites Villasol, responded to this review

Thanks for your comments. We will work on them. I hope you visit us again soon. We're making many changes. You're gonna like the new rooms. Ask for Deluxe Rooms ;)

Central Florida, Florida
Reviewed 9 September 2016

Only complaint is no comfortable place to sit in the room. Bed was comfortable. The staff was very good; friendly and very helpful. That includes every one from reception to maid. Great food in the restaurant. The beach club is wonderful. Highly recommend.

Review collected in partnership with this hotel
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Thank James S
Adrian_Aragon, Director de Relaciones Públicas at Hotel Suites Villasol, responded to this review

Thanks for sharing your comments, we´re glad your enjoy your time here. We're having many changes in rooms and beach club, so don't stop visit us. Thanks again for your review!

Reviewed 29 November 2015 via mobile

My kids had a good time since they spent most of their time at the pool. Service at the pool started great then was very slow. I think because when they got busy, the staff could not keep up. Will come back and try again

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2Thank Alain Y
Adrian_Aragon, Community Manager at Hotel Suites Villasol, responded to this review

Thanks for the review Alain, We are working to improve our service and making some changes, we hope you come back soon, we are sure you will be surprised!

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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Breakfast included
  • Beachfront
  • Room Service
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Beachfront
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Breakfast included
  • Laundry Service
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Business Centre with Internet Access
Official Description (provided by the hotel)
Welcome to Hotel & Suites Villasol, a beautiful hotel by the sea in Puerto Escondido. Enjoy an unforgettable holiday in one of our 86 rooms. We have pool, beach club, 3 restaurants, internet, parking, meeting rooms and much more. We are eager to serve you! ... more   less 

Additional Information about Hotel Suites Villasol

Address: Loma Bonita 2 | Bacocho, Puerto Escondido 71980, Mexico
Region: Mexico > Southern Mexico > Oaxaca > Puerto Escondido
Price Range: $59 - $187 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hotel Suites Villasol 3*
Number of rooms: 86
Reservation Options:
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Also Known As:
Hotel Suites Villasol Puerto Escondido, Oaxaca
Hotel Style:
#7 On the Beach Hotel in Puerto Escondido
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Suites Villasol staff and other travellers.
8 questions
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Chelsea, Canada
3 months ago

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Questions? Get answers from Hotel Suites Villasol staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“There are newer rooms than we had, get one of those!”
ccfoods, 25 Jan 2017 | Read review
“Go for building 5 on the top floor, while there are stairs, it's worth it for the view”
927theresad, 19 Jan 2017 | Read review
“Request a room with a balcony. First floor are the best rooms.”
801irmav, 9 Jan 2017 | Read review
“Room with balcony and pool view”
579cintiam, 14 Nov 2015 | Read review
“Dont stay here but if you do ask for the rooms with large balconys facing the pool.”
tlg2013, 17 Mar 2015 | Read review
5 of 5