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Capella Ixtapa

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#5 of 23 Hotels in Ixtapa
Certificate of Excellence
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1 room 2 adults 0 children
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Capella Ixtapa
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641 Reviews from our TripAdvisor Community

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Showing 486: English reviews
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Ohio
Reviewed 5 days ago NEW

If you like luxury, privacy, comfort and friendliness then don't hesitate staying at Capella! We were overwhelmed with our 9 day stay at Capella Ixtapa starting from the minute we arrived and we're greeted by the friendly Gabo (bellboy), Connie (personal assistant) and Sarah (front desk). We travel extensively yet never experienced such genuine warmth and sincerity yet maintaining our...

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Helpful?
2Thank SLP
Gerencia-Capella, Director General at Capella Ixtapa, responded to this review

Appreciated guest: Thank you for your visit to Capella Ixtapa, we are indeed glad you enjoyed your visit to our beautiful hotel. I would like to take this opportunity to thank you for taking the time to share your positive experience during your stay with us. I will make sure to pass along your compliments to the staff to let...

Saint Louis, Missouri
Reviewed 5 days ago NEWvia mobile

Amazing place- everyone had a private pool and patio, beautiful views, incredibly peaceful. Don't want to see anyone, that's fine, order room service. Our all inclusive included room service and a massage daily. Spa is fantastic. The food is to die for. Ceviche,sushi, steak, fresh guacamole. If you eat at the seafood place pick a few things and ask them...

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1Thank Checkmatedesign
Gerencia-Capella, Director General at Capella Ixtapa, responded to this review

Appreciated Guest: Thank you very much for your kind words. I am pleased to know that you had a great time with us and that we created a memorable experience for you. I am happy to know you really enjoyed your dinner at Seafood Market, our chef creates delicious dishes with the freshest seafood. We would to love to see...

Seattle, Washington
Reviewed 2 weeks ago

What a wonderful time we had at this special resort. If you are looking for a retreat from the world, this is the place to find complete relaxation. We were met with delicious hibiscus water while checking in. Connie was our personal assistant, Phillip is the manager of the hotel. Both were welcoming, Connie walked us around, encouraging us to...

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2Thank brimackmat
Gerencia-Capella, Director General at Capella Ixtapa, responded to this review

Appreciated guest: On behalf of all the staff at Capella Ixtapa I want to thank you for selecting Capella Ixtapa as your vacation destination. I am glad to hear you had a wonderful time during your stay and saw a few varieties of birds. Thank you very much for taking the time to write about your experience. Your feedback is...

Minnesota
Reviewed 2 weeks ago

We stayed at this beautiful, luxurious, romantic retreat in Jan/Feb! I have nothing but wonderful things to say about our stay at Capella. We were greeted at the airport and whisked away to the most relaxing romantic week we could have imagined. It started with a friendly greeting by Connie and a refreshing glass of hibiscus infused water at check...

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1Thank Frozeninmn
Ridgefield, Washington
Reviewed 2 weeks ago

North end of Ixtapa, very quiet, no restaurants nearby (other than hotel), taxis always available. Beautiful well maintained walkway for walking or bike riding in front of hotel. View on backside of hotel faces the Pacific Ocean.

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2Thank Yvonne D
Fergus Falls, Minnesota
Reviewed 3 weeks ago

My wife and I just returned from our trip to Capella...WOW! I had high expectations due to the great reviews on Trip Advisor and the incredible pictures. I am very happy to report my expectations were exceeded. We were there 5 days 4 nights, which isn't long enough, but because of this we rarely left the property and honestly for...

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1Thank SparkeyCD
Tulsa,OK
Reviewed 3 weeks ago

This hotel is absolutely wonderful soup to nuts. Every single person working there from gardeners to management is top notch. Room75 beautiful and private. Anything you need or want is there right away. We had a bit of a medical issue while there, the front desk staff was amazing, bringing a doctor, making sure the medication was delivered and helping...

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Thank yoginiok
Mexico City, Mexico
Reviewed 4 weeks ago via mobile

ocean, sun, stars, you name it, capella has it all!!! its our second time here and we just love it!!!! incredible attention to details, sara and cruz you were great with us!!! thank you for making our anniversary so special!!! amazing, perfectly designed suite, where we had ocean views from every spot, great terrace with plunge pool, and daybed for...

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1Thank marinalebo
Richmond, Virginia
Reviewed 10 February 2017 via mobile

Relaxing getaway. The resort had great service. We received a warm welcome from the staff. We had the penthouse, best view and balcony. Negatives business center, lack of beach & food selection minimal.

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1Thank Diana M
Minneapolis
Reviewed 4 February 2017

We loved everything about this property. The views are truly breathtaking. Each room has a private terrace and plunge pool with a gorgeous view of the ocean. Extremely relaxing and romantic. The property is elegant and the service is outstanding. Each person is genuinely happy to get you whatever you ask for. I loved all the little details like candles...

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3Thank kimberlysue

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Spa
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
About the property
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Spa
  • Restaurant
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Concierge
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Multilingual Staff
  • Babysitting
Official Description (provided by the hotel)
Capella Ixtapa is a Mexico luxury resort set inside a rock cliff overlooking the Pacific Ocean. The property features suites, private plunge pools, a world-class spa, restaurants, tequila bar, beach wedding locations, and more. ... more   less 

Additional Information about Capella Ixtapa

Address: Paseo Punta Ixtapa S/N | Zona Hotelera II Playa Linda, Ixtapa, Zihuatanejo 40880, Mexico
Region: Mexico > Pacific Coast > Guerrero > Zihuatanejo > Ixtapa
Price Range: $446 - $714 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Capella Ixtapa 5*
Number of rooms: 59
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Also Known As:
Capella Ixtapa Hotel Ixtapa
Capella Ixtapa Zihuatanejo
Capella Ixtapa Hotel Zihuatanejo
Hotel Style:
#1 Romantic Hotel in Ixtapa
#2 Family Hotel in Ixtapa
#4 Luxury Hotel in Ixtapa
#5 Spa Hotel in Ixtapa
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Questions & Answers

Here's what travellers have asked, with answers from Capella Ixtapa staff and other travellers.
51 questions
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Not a bad room to be had. All have great views, plunge pools.”
 of 5 bubbles brimackmat, 7 Mar 2017 | Read review
“All rooms have their own plunge pool with a terrace and an ocean view, you can't go wrong with any room.”
 of 5 bubbles SparkeyCD, 3 Mar 2017 | Read review
“Ive stayed in several rooms, all lovely,but I have to say The Penthouse is the way to go!”
 of 5 bubbles yoginiok, 3 Mar 2017 | Read review
“Not a bad room in the place. The penthouse suites are amazing and may be worth the upgrade. We were perfectly happy in our standard suite.”
 of 5 bubbles SteveTheStoneGuy, 1 Feb 2017 | Read review
“There are no bad rooms here. All overlook the ocean.”
 of 5 bubbles spaqueen12, 31 Jan 2017 | Read review
5 of 5