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Capella Ixtapa

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622 Reviews from our TripAdvisor Community

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Showing 470: English reviews
Calgary, Canada
Reviewed 5 days ago NEW

We did not stay at the hotel but did go for Christmas eve dinner at the Terrace Restaurant. Absolutely outstanding! Beautiful setting overlooking the ocean, quiet intimate tables, superior service and incredible ambiance. The food was exceptional; attentiveness very appreciated. A truly memorable evening!

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Helpful?
Thank scott6839
Seattle, Washington
Reviewed 1 week ago

I cannot say enough good things about Capella Ixtapa. From the staff (amazing) to the rooms (clean, luxurious, modern) to the grounds (beautiful) to the food (delicious) our entire experience was 5-star all the way. We stayed for 5 wonderful nights and we barely left the property, you don't need to! I've been back now for a week and still...

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2Thank seattlegirl206
Gerencia-Capella, General Manager at Capella Ixtapa, responded to this review

Appreciated guest: Thank you for your visit to Capella Ixtapa, we are indeed glad that you enjoyed your visit to our beautiful hotel. I would like to take this opportunity to thank you for taking the time to share your positive experience during your stay with us. We would to love to see you again at Capella Ixtapa and have...

Reviewed 2 weeks ago

My girlfriend and I recently stayed here after going to a former Capella, but now it's own thing, The Resort At Pedregal in Cabo, MX. After Cabo, my girlfriend became interested in Capella and I was intent on just going back to Pedregal on our next trip. I am glad we didn't (even though I would definitely still go back...

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1Thank Mike C
Gerencia-Capella, General Manager at Capella Ixtapa, responded to this review

Appreciated guest: I would like to take this opportunity to express my appreciation for such a nice, positive and detailed review. I am thrilled to know that you had a great time with us and that we created a memorable experience for you. I’m glad to learn that you took advantage of amenities, the spa, the restaurant and your room....

nyc
Reviewed 2 weeks ago

We don't usually take relaxing vacations but Capella Ixtapa has changed our mind, hopefully we will be able to come back here every year. The room is amazing, we are in one of the penthouse suites, the views are fabulous - I want to buy a condo on the bay that i can see from my room but then I...

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Thank shirleytempleNyc
Little Canada
Reviewed 3 weeks ago

The staff at Capella make this Resort and Spa top notch! From my arrival greeting from Phil and Connie to the gentleman that showed me around and to our room. We stayed in the Penthouse Suite and I cannot say enough about how beautiful it is. It's huge, own plunge pool, huge couch, table and large TV, just on the...

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2Thank joaniej57
philadelphia
Reviewed 3 weeks ago

I had a bit of health issues regarding this vacation. The manager could not have been more supportive and wonderful regarding this problem.i felt very supported and understood, . I highly highly recommend people going there.

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1Thank mainlinebooker
Monterrey, Mexico
Reviewed 3 weeks ago via mobile

I attended the Capella Spa for a 80 min massage. It was absolutely extraordinary. The Spa was beautiful. The staff (Adrian) was superb!! I will love to return. The only thing was the price. It was very expensive even for USA.

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Thank MLL72
San Francisco, California
Reviewed 3 weeks ago

After visiting both Cabo (Las Ventanas, Esperanza, One and Only, Capella Pedrigal) and Cancun (Rosewood, Maroma etc) we decided that we wanted to try somewhere new, and frankly more reasonably priced. We found the Capella Ixtapa, and spent a week there over Thanksgiving, in one of their penthouse suites, we spent less than we would have in a garden room...

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3Thank LarryCable
Austin, Texas
Reviewed 4 weeks ago via mobile

We just returned from a 4 night visit to Capella. On the day of our arrival we decided to upgrade to a penthouse room (room 79). This was 100% worth it. There was no reason to leave. We did leave one evening for dinner, but every other meal was enjoyed on the patio. It was very private and the patio...

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1Thank ATXishome75
Gerencia-Capella, General Manager at Capella Ixtapa, responded to this review

Appreciated guest: I want to express my gratitude, for your kind words. I am pleased to know that you had a great time with us and that we created a memorable experience for you. We are happy to hear that you enjoyed your room as well as the magnificent ocean view from your suite. I truly look forward to serve...

Sacramento, California
Reviewed 4 weeks ago via mobile

WOW! We booked this knowing it was a nicer place then we usually stay. What a treat! Plunge pool and outside patio bed were great. We were in room 24 and had a great view. Staff was point on and friendly. They only had 2 restaurants so we ventured out to dinner a few nights. Security was also great, they...

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2Thank Seandell
Gerencia-Capella, General Manager at Capella Ixtapa, responded to this review

Appreciated guest: Thank you for your visit to Capella Ixtapa, we are indeed glad you enjoyed your visit to our beautiful hotel. I really appreciate your kind comments regarding service, our staff is here to make sure you have everything you need to have a memorable experience. I truly look forward to serve you again in the future. Sincerely, Philipp...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Spa
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
About the property
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Spa
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Concierge
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Multilingual Staff
  • Babysitting
Official Description (provided by the hotel)
Capella Ixtapa is a Mexico luxury resort set inside a rock cliff overlooking the Pacific Ocean. The property features suites, private plunge pools, a world-class spa, restaurants, tequila bar, beach wedding locations, and more. ... more   less 

Additional Information about Capella Ixtapa

Address: Paseo Punta Ixtapa S/N | Zona Hotelera II Playa Linda, Ixtapa, Zihuatanejo 40880, Mexico
Region: Mexico > Pacific Coast > Guerrero > Zihuatanejo > Ixtapa
Price Range: $437 - $670 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Capella Ixtapa 5*
Number of rooms: 59
Reservation Options:
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Also Known As:
Capella Ixtapa Hotel Ixtapa
Capella Ixtapa Zihuatanejo
Capella Ixtapa Hotel Zihuatanejo
Hotel Style:
#1 Romantic Hotel in Ixtapa
#2 Family Hotel in Ixtapa
#4 Luxury Hotel in Ixtapa
#5 Spa Hotel in Ixtapa
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Questions & Answers

Here's what travellers have asked, with answers from Capella Ixtapa staff and other travellers.
49 questions
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Questions? Get answers from Capella Ixtapa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“if you can afford it, get one of the Penthouse suites!”
 of 5 bubbles LarryCable, 28 Dec 2016 | Read review
“Book a penthouse if possible.... so worth it!!!”
 of 5 bubbles 678sallyw, 4 Dec 2016 | Read review
“Ig you can afford it, get a penthouse suite”
 of 5 bubbles larryc698, 28 Nov 2016 | Read review
“Loved our room with a pool - you never had to leave if you didn't want to!!!”
  • Grande bathroom!!!
  • very nice room
  • beautiful private pool and patio area
  • Loved our private pool!!
 of 5 bubbles Nellsmel, 25 Nov 2016 | Read review
“Every room has the same beautiful view. Just make sure you get the largest plunge pool your budget allows, it will be worth it”
 of 5 bubbles R6100MBpaulb, 31 Oct 2016 | Read review
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