We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
New! Find and book your ideal hotel on TripAdvisor — and get the lowest prices

Capella Ixtapa

Travellers' Choice award winner
Book on TripAdvisor
Trusted partner. We work with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Enter dates for best prices
powered by PriceFinder
1 room
Check In Check Out
Please enter your travel dates to continue
Check Availability
Compare best prices from top travel sites
and 5 more sites!
Professional photos
Capella Ixtapa
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers"]},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

613 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
There are newer reviews for Capella Ixtapa
See the most recent reviews
Showing 461: English reviews
Dahlonega, Georgia
Reviewed 9 September 2016

This was the second Capella Resort my husband and I have stayed in, the first being Capella St. Lucia. Capella Ixtapa was just as wonderful. The staff was very accommodating and friendly. We stayed in the Presidential Suite and it was fabulous. Our room was very spacious and clean and the view was unbeatable. We had our own private pool...

 Report
Helpful?
2Thank Caroline W
Gerencia-Capella, Director General at Capella Ixtapa, responded to this review

Hola Amigos!! I want to express my gratitude, for your kind words. I am pleased to know that you had a great time with us and that we created a memorable experience for you. We are happy to hear that you enjoyed the margarita class with Miguel as well as the magnificent ocean view from your suite. Thank you in...

abu dhabi
Reviewed 5 September 2016

As the Capella Ixtapa is a potential honeymoon or romantic getaway destination, I wanted to try to write a somewhat objective review to help others decided if this is the place for them. As the review title says, your satisfaction will probably hinge on what you expect and what bothers you. For example, when we stayed in early August: -One...

 Report
Helpful?
3Thank ynwanfield
Gerencia-Capella, Director General at Capella Ixtapa, responded to this review

Appreciated guest: I would like to take this opportunity to express my appreciation for your detailed review as this can be helpful to future travelers. I am grateful for your valuable observations as your feedback will help us continue to make improvement with the guest experience. Thank you for your kind comment regarding service, our staff is here to make...

British Columbia, Canada
Reviewed 30 August 2016

We loved this property and the private plunge pools. We usually like beachfront accommodation but loved this! Gorgeous rooms and extremely romantic... make sure you get the flowers on your bed! Staff was very good. Only downfall is price. I would love to return :)

 Report
Helpful?
1Thank Stacey L
Gerencia-Capella, Director General at Capella Ixtapa, responded to this review

Appreciated guest: On behalf of all the staff at Capella Ixtapa I want to thank you for selecting us as your vacation destination. We are happy to know that you liked the floral pattern on your bed; our Housekeeping team is very creative. Your feedback is very valuable to us, thank you for sharing your experience. We truly hope the...

Santa Barbara, California
Reviewed 25 August 2016

We booked a last-minute reservation for a penthouse suite in Aug. 2016. ...Turned out to be low-season in Ixtapa (who knew?) so the penthouse suites were somewhat reasonably priced - about $520/night. Check sites on-line for this place because prices are wildly different (we saved over $3.5k). The hotel is very high-end and worth it. The rooms (not only our...

 Report
Helpful?
2Thank Chris_Jacobs43
Gerencia-Capella, Director General at Capella Ixtapa, responded to this review

Appreciated guest: Thank you for your visit to Capella Ixtapa, we are indeed glad that you enjoyed your visit to our beautiful hotel. I would like to take this opportunity to thank you for taking the time to share your positive experience during your stay with us. I will be sharing your comments with the team as we continue on...

Brisbane, Australia
Reviewed 23 August 2016

I can't say anything bad about this place. The room and view were AMAZING...each room has its own personal plunge pool so we never accessed the public pool; barely left the room really! the food was good, with every meal huge and full of fresh, local choices. the people working there were always accomodating and helpful. There were lots of...

 Report
Helpful?
2Thank queenvic2016
Gerencia-Capella, Director General at Capella Ixtapa, responded to this review

Appreciated guest: Thank you for your visit to Capella Ixtapa, we are indeed glad that you enjoyed your visit to our beautiful hotel. I would like to take this opportunity to thank you for taking the time to share your positive experience during your stay with us. I am happy to learn that you enjoyed the plunge pool in the...

New York City, New York
Reviewed 23 August 2016

The staff were fantastic very accommodating. The room was beautiful impeccably clean very classy decorated lovely. Outdoor private pool and foot bath. The staff were fantastic very accommodating. The room was beautiful impeccably clean very classy decorated lovely. The bathroom was huge. The views spectacular!

 Report
Helpful?
Thank Carole L
Santa Barbara, California
Reviewed 18 August 2016

My partner and I just stayed at Capella for almost two weeks. What a great property! We ended up booking the Penthouse. The room was very spacious and the view from the terrace was amazing. The waves crashing on the rocks below, viewed from the plunge pool was mesmerizing. We went during the low season, so it was very hot...

 Report
Helpful?
3Thank TheTraveler860
Reviewed 12 August 2016 via mobile

This hotel was great and superb after our experience in Las Brisas. Beautiful arquitechture, great service, incredible rooms and delicious food. We were a group of 15 people and they treated us like royalty. One night there was a problem with electricity and the city was working on fixing it. Two rooms didn't have any electricity from the generator and...

 Report
Helpful?
1Thank Esther L
Goleta, California
Reviewed 8 August 2016

We have just returned from one very restful week at the Capella in Ixtapa, Mexico. For our first vacation in Mexico we were happy to have discovered this hotel. The service was exceptional, the views and cliffside location very hard to beat, and the facilities first rate. What ultimately made this unique resort so memorable was the personal care and...

 Report
Helpful?
1Thank Littleweezer
Dallas, Texas
Reviewed 2 August 2016

We have stayed at what was the Capella Pedregal in Cabo and now our first visit to Ixtapa. The hotel is pretty much what everyone has described, no beach access (fine with me), and amazing views from every place in the the hotel. If you have the opportunity to upgrade to one of the penthouse rooms, make sure you do...

 Report
Helpful?
1Thank Mssnash
Gerencia-Capella, Director General at Capella Ixtapa, responded to this review

Appreciated guest: On behalf of all the staff at Capella Ixtapa, I would like to take this opportunity to thank you for your valuable feedback. I am pleased to know that you had a great time with us and that we created a memorable experience for you. We are happy to hear that you enjoyed the food, service, the room...

873 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (863)
Viewed
Room/Suite (177)
Viewed
View from Room (61)
Viewed
Dining (95)
Viewed
Hotel & Grounds (152)
Viewed
Bathroom (8)
Viewed
Pool/Beach Area (82)
Viewed
Business Centre/Function Rooms (1)
Viewed
Family/Play Areas (2)
Viewed
Other (285)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (10)
Viewed
Hotel & Grounds (4)
Viewed
Dining (2)
Viewed
Room/Suite (2)
Viewed
Other (2)
Check In Check Out
Hotels you might also like...
Also consider these accommodations in or near Ixtapa
3.1 km away
Sunscape Dorado Pacifico Ixtapa
2.6 km away
Posada Real Ixtapa
Posada Real Ixtapa
#9 of 23 in Ixtapa
338 reviews
9.4 km away
La Casa Que Canta
La Casa Que Canta
#1 of 81 in Zihuatanejo
485 reviews
Show Prices
Show Prices
Show Prices
4.3 km away
Las Brisas Hotel Collection Ixtapa
3.6 km away
Barcelo Ixtapa
Barcelo Ixtapa
#3 of 23 in Ixtapa
2,176 reviews
1.5 km away
Azul Ixtapa Grand Spa & Convention Center
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Spa
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Free Parking
About the property
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Spa
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Business Centre with Internet Access
  • Concierge
  • Free Parking
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
  • Babysitting
Official Description (provided by the hotel)
Capella Ixtapa is a Mexico luxury resort set inside a rock cliff overlooking the Pacific Ocean. The property features suites, private plunge pools, a world-class spa, restaurants, tequila bar, beach wedding locations, and more. ... more   less 

Additional Information about Capella Ixtapa

Address: Paseo Punta Ixtapa S/N | Zona Hotelera II Playa Linda, Ixtapa, Zihuatanejo 40880, Mexico
Region: Mexico > Pacific Coast > Guerrero > Zihuatanejo > Ixtapa
Price Range: $476 - $1,545 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Capella Ixtapa 5*
Number of rooms: 59
Reservation Options:
TripAdvisor is proud to partner with Amex, Booking.com, Expedia, Orbitz, Travelocity, Hotels.com, Odigeo and Jetsetter so you can book your Capella Ixtapa reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Capella Ixtapa Hotel Ixtapa
Capella Ixtapa Zihuatanejo
Capella Ixtapa Hotel Zihuatanejo
Hotel Style:
#1 Romantic Hotel in Ixtapa
#2 Family Hotel in Ixtapa
#5 Luxury Hotel in Ixtapa
#6 Spa Hotel in Ixtapa
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Capella Ixtapa staff and other travellers.
41 questions
Ask a question

See all questions (41)

Questions? Get answers from Capella Ixtapa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Book a penthouse if possible.... so worth it!!!”
 of 5 bubbles 678sallyw, 4 Dec 2016 | Read review
“Ig you can afford it, get a penthouse suite”
 of 5 bubbles larryc698, 28 Nov 2016 | Read review
“Loved our room with a pool - you never had to leave if you didn't want to!!!”
  • Grande bathroom!!!
  • very nice room
  • beautiful private pool and patio area
  • Loved our private pool!!
 of 5 bubbles Nellsmel, 25 Nov 2016 | Read review
“Every room has the same beautiful view. Just make sure you get the largest plunge pool your budget allows, it will be worth it”
 of 5 bubbles R6100MBpaulb, 31 Oct 2016 | Read review
“The room on the very far end of the 4th floor. It was spectacular - great view, practically no neighbors and very quiet.”
 of 5 bubbles jamiemckean, 28 Oct 2016 | Read review
5 of 5
Enter dates for best prices
Check In Check Out
Price Your Stay