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Hotel Krystal Ixtapa

Blvd. Paseo Ixtapa Lot 4 & 4A, Ixtapa, Zihuatanejo de Azueta 40880 Mexico
COVID-19 update: See the added health and safety measures this property is taking.Read more
Lowest prices for your stay
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Free cancellation until 27/12/21
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Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Traveller (779)
Panoramas (8)
Pool & Beach (204)
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitiser available to guests & staff
  • Stay-at-home policy for staff with symptoms
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Updated 19/01/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Hotel Krystal Ixtapa
Updated 19/01/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.


#10 of 25 hotels in Ixtapa
Krystal Ixtapa awaits you with 255 recently refurbished rooms & suites, all offering cozy contemporary style, and extraordinary ocean views from your private terrace. You can truly relax with your choice of one of the best beaches or the most spectacular swimming pool in Ixtapa, with its own waterfall & waterslide! Located very close to the golf course, marina, and shopping, you will be able to truly experience all that Ixtapa has to offer.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Bar / lounge
Game room
Kids stay free
Pool / beach towels
Outdoor pool
Breakfast available
Breakfast buffet
Snack bar
Poolside bar
Entertainment staff
Evening entertainment
Nightclub / DJ
Children Activities (Kid / Family Friendly)
Kids club
Kids' outdoor play equipment
Pets Allowed ( Dog / Pet Friendly )
Airport transportation
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Baggage storage
Gift shop
Sun loungers / beach chairs
Sun umbrellas
24-hour front desk
Laundry service
Ironing service
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Room features
Air conditioning
Private balcony
Room service
Flatscreen TV
Hair dryer
Room types
Ocean view
Non-smoking rooms
Family rooms
Good to know
Harbour View
Great View
Languages Spoken
English, Spanish


Full view
83Good for walkers
Grade: 83 out of 100
33Restaurantswithin 0.5 km
4Attractionswithin 0.5 km
2388Reviews118Q+A100Room tips
Traveller rating
  • 932
  • 513
  • 448
  • 251
  • 245
Time of year
Traveller type
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Selected filters
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  • English
Popular mentions
Mackenzie Murnane wrote a review Nov 2021
1 contribution
Fantastic experience in Ixtapa at the Krystal! We loved our vacation there, especially poolside! Jair, Ignacio, Yuri, Miros, and Amairany had the most fun poolside music, games and dance instruction:)
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Date of stay: November 2021Trip type: Travelled with family
Kate N wrote a review Nov 2021
1 contribution
The staff is very dedicated and always ready to make your vacations spectacular, Ignacio from the entertainment team makes it so fun for everybody, the waiters are very friendly thanks ๐Ÿ’‹๐Ÿ’•๐Ÿ’‹๐Ÿ˜๐Ÿ’•๐Ÿ’‹๐Ÿ˜๐Ÿ’“๐Ÿ™Œ๐Ÿป๐Ÿ™Œ๐Ÿป๐Ÿ™Œ๐Ÿป๐Ÿ™Œ๐Ÿป
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Date of stay: November 2021Trip type: Travelled with family
Response from Luz Angelica Enriquez Herrera, General Manager at Hotel Krystal Ixtapa
Responded 2 weeks ago
Estimada KatenH7438GW Nos alegra mucho que haya disfrutado del programa de entretenimiento organizado por nuestro jefe de animaciรณn Ignacio, asรญ como de su amabilidad y entusiasmo. El se asegura de que todos los invitados se unan a las actividades diarias para que puedan tener momentos memorables entre nosotros. Sin duda compartiremos sus amables comentarios con Ignacio. Esperamos pronto sus prรณximas vacaciones Saludos cordiales Cecilia Villagomez Gte de calidad
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Cristian Baltazar wrote a review Oct 2021
1 contribution
The waiter Humberto Gomez very attentive to our needs and giving recommendations to a different type of food not used to. When it came to the food, I can say it was good, different. Not my favorite but it something you will still enjoy. The place looks nice with live Piano Music playing. The place looks a little outdated in certain specs, like for a example certain table seats or the ceiling looks dirty. But they are little things that it won't affect my night out. I would highly recommended if you come to stay at the Krystal Hotel.
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Date of stay: October 2021Trip type: Travelled with friends
Alfonso Eguรญa wrote a review Oct 2021
Guadalajara Metropolitan Area, Mexico3 contributions
The food is delicious and the place is amazing! We were served by Humberto Gรณmez, who is kind, attentive, speaks English and Spanish and is fun to talk to. The place is styled as an Indian architecture in mostly white and they have live piano music.
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Date of stay: October 2021Trip type: Travelled with friends
Adriana Macias wrote a review Oct 2021
Fontana, California2 contributions
Considering there was a hurricane in the beginning of our trip it was a good one . One of the highlights was the Bogart night . It was easy reservations and the service was amazing! We had a wonderful waiter by the name of Luis Bustos . We had a large party and he was able to attend to all of us . The over all stay was great only one thing I can say is the host for breakfast was a little rude . I would return again tho . We were a loud party from Aguascalientes and no one minded us being a little loud . Thank you again Hotel Krystal
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Date of stay: October 2021Trip type: Travelled with friends
Room Tip: Parking is tough but doable
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US$51 - US$147 (Based on Average Rates for a Standard Room)
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MexicoPacific CoastGuerreroZihuatanejo de AzuetaIxtapa
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Frequently Asked Questions about Hotel Krystal Ixtapa
Which popular attractions are close to Hotel Krystal Ixtapa?
Nearby attractions include Delfiniti (0.4 km), Zorros Bar Ixtapa (0.3 km), and kopados bar (0.4 km).
What are some of the property amenities at Hotel Krystal Ixtapa?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
What food & drink options are available at Hotel Krystal Ixtapa?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at Hotel Krystal Ixtapa?
Yes, free parking is available to guests.
What are some restaurants close to Hotel Krystal Ixtapa?
Conveniently located restaurants include Restaurante Condimento Hotel Emporio Ixtapa, El Tiburon de la Costa, and Bistro Soleiado.
Are there opportunities to exercise at Hotel Krystal Ixtapa?
Yes, guests have access to a pool and a fitness centre during their stay.
Does Hotel Krystal Ixtapa have airport transportation?
Yes, Hotel Krystal Ixtapa offers airport transportation for guests. We recommend calling ahead to confirm details.
Is Hotel Krystal Ixtapa located near the city centre?
Yes, it is 0.5 km away from the centre of Ixtapa.
Are pets allowed at Hotel Krystal Ixtapa?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Hotel Krystal Ixtapa offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Hotel Krystal Ixtapa?
The staff speaks multiple languages, including English and Spanish.