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04/06/2017 05/06/2017
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    Krystal Ixtapa

    Blvd Ixtapa, s/n 4 y 4A Zona Hotelera, Ixtapa, Zihuatanejo 40880, Mexico
    Save
    Savings alert: 29% below average rate
    Best prices for your stay
    04/06/2017 05/06/2017
    1 room
    • 1 room
      2 adults
      • 2 adults
        0 children
        • 0 children
          US$99
          US$79
          Great Deal
          US$88
          US$97
          Traveller (365)
          Pool & Beach (145)
          Room & Suite (139)
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          Overview
          • Excellent15%
          • Very good28%
          • Average24%
          • Poor14%
          • Terrible15%
          Travellers talk about
          Free Wifi
          Free Parking
          Breakfast Buffet
          Air Conditioning
          Beachfront
          Pool
          Non-Smoking Rooms
          Restaurant
          Room Service
          Suites
          Poolside Bar
          Fitness centre
          Concierge
          Wheelchair Access
          Business Centre
          Dry Cleaning
          Private Balcony
          3.0 Star Hotel
          All hotel details
          Sunscape Dorado Pacifico Ixtapa
          2,216 reviews
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          Barcelo Ixtapa
          2,484 reviews
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          Las Brisas Ixtapa
          1,908 reviews
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          Emporio Ixtapa
          774 reviews
          #9 of 22 hotels in Ixtapa
           
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          Rooms
          4 Jun5 Jun
          |
          1 room, 2 adults, 0 children
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          Standard Room

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          Traveller rating
          Traveller type
          Time of year
          Language
          Reviewed 4 days ago via mobile

          Earlier i reviewed the Krystal after being woke up by a loud rowdy convention group out in the main courtyard. Not the best time to write a review! My cranky mood kept me from saying what an overall great experience my Husband and I had...More

          Helpful?
          Response from Oscar Abel R, Director General at Krystal Ixtapa

          Many thanks for your valuable comments, we are pleased to know that your stay was pleasant, indeed. The Krystal Ixtapa Zihuatanejo is always thinking about how to pamper more guests. Thanks for your comments, wifi is only finished its first stage, we will be starting...More

          A TripAdvisor Member
          1 review
          Reviewed 1 week ago via mobile

          Super family friendly, room had no mini fridge but that was understandable because there is a bar almost everywhere in the hotel. I needed one for my baby's milk but at the end it all worked out because I requested a bucket of ice and...More

          Helpful?
          Response from Oscar Abel R, Director General at Krystal Ixtapa

          Many thanks for your valuable comments, we are pleased to know that your stay was pleasant, indeed. The Krystal Ixtapa Zihuatanejo is always thinking about how to pamper more guests. That is why Krystal Hotel began last December, 2016 a comprehensive remodeling in all its...More

          Reviewed 3 weeks ago via mobile

          We stayed at the Krystal for 14 nights and had a good time. We have had better food selection but what was there was good. The staff and service was good. Especially Jose at the buffet and Lorenzo at the beachside bar. Mostly Mexican families,...More

          Helpful?
          Response from Oscar Abel R, Director General at Krystal Ixtapa

          Many thanks for your valuable comments, we are pleased to know that your stay was pleasant, indeed. The Krystal Ixtapa Zihuatanejo is always thinking about how to pamper more guests. That is why its hotel Krystal began last December, 2016 a comprehensive remodeling in all...More

          Reviewed 4 weeks ago via mobile

          Let me first say that the only redeeming quality to this hotel is the staff. The restaurant and front desk staff were very friendly and hard working. However, the friendly staff does not make up for the rest of the problems we had with this...More

          Helpful?2  
          Response from Oscar Abel R, Director General at Krystal Ixtapa

          Good morning, thank you very much for taking the time to leave us your valuable comments regarding the service. We regret the inconveniences, however thank you infinitely let us know what happens, as we realize our areas of opportunity. I have reviewed your comments and...More

          Reviewed 19 April 2017 via mobile

          Got there and first thing we had to do was buy beer?!?!?? What!!! If you don't like draft don't go here. Bottles or Can Beer is not apart of the package. Fridge is a paid service. Taking water out of the fridge is a service...More

          Helpful?2  
          Response from Mireille Alondr... S, Maitre de Lobby at Krystal Ixtapa

          We regret that your stay was not what you expected and we offer an apology for the inconveniences that were presented to you. We appreciate your comments as we can realize that areas of opportunity should be strengthened. Best regards.

          Sunscape Dorado Pacifico Ixtapa
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          About
          Amenities
          • Top amenities
          • Pool
          • Room Service
          • Restaurant
          • Fitness Centre with Gym / Workout Room
          • Beachfront
          • Free Parking
          • Bar/Lounge
          • Free High Speed Internet ( WiFi )
          • Hotel Amenities
          • Room Service
          • Children Activities (Kid / Family Friendly)
          • Free Parking
          • Meeting Rooms
          • Laundry Service
          • Banquet Room
          • Dry Cleaning
          • Business Centre with Internet Access
          • Concierge
          • Room amenities
          • Air Conditioning
          • Things to do
          • Pool
          • Restaurant
          • Fitness Centre with Gym / Workout Room
          • Bar/Lounge
          Details
          • Price range
          • US$65 - US$166 (Based on Average Rates for a Standard Room)
          • Hotel class
          • Hotel Style
          • #12 On the Beach Hotel in Ixtapa
          • Room types
          • Non-Smoking Rooms ,
          • Family Rooms ,
          • Suites
          • Number of rooms
          • 255
          • Reservation Options
          • TripAdvisor is proud to partner with Expedia, Booking.com, Hotels.com, Orbitz, Hotwire, Cheap Tickets, TripOnline SA, Cancelon, getaroom.com, HotelQuickly and HRS so you can book your Krystal Ixtapa reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
          • Location
          • Mexico >
          • Pacific Coast >
          • Guerrero >
          • Zihuatanejo >
          • Ixtapa
          • Also Known As
          • Krystal Ixtapa Hotel Ixtapa ,
          • Nh Krystal Hotel Ixtapa ,
          • Nh Krystal Resort Ixtapa ,
          • Nh Krystal Ixtapa ,
          • Ixtapa Krystal
          Add Photo Photos
          Traveller (365)
          Pool & Beach (145)
          Room & Suite (139)
          Dining (90)
          Hotel & Grounds (198)
          Bathroom (8)
          Family and Play Areas (3)
          Nearby
          Sunscape Dorado Pacifico Ixtapa
          2,216 reviews
          .14 km away
           
          Tesoro Ixtapa
          737 reviews
          .13 km away
           
          Emporio Ixtapa
          774 reviews
          .27 km away
           
          Park Royal Ixtapa
          850 reviews
          .23 km away
           
          Nearby Restaurants
          The General's Sports Bar & Restaurant
          484 reviews
          .45 km away
          Emilio's Pizza
          487 reviews
          .37 km away
          Deborah's Restaurant
          456 reviews
          .49 km away
          Ruben's Hamburgers
          622 reviews
          .37 km away
          Nearby Attractions
          Delfiniti
          404 reviews
          1.42 km away
          Marina Ixtapa Golf Club
          131 reviews
          1.23 km away
          Magic World Aquatic Park
          18 reviews
          .77 km away
          Ixtapa Adventours Guided Tours
          58 reviews
          .29 km away
          Questions & AnswersAsk a question
          benoit m
          do i understand that 2 of your restaurant are outside over looking the beach.thank you ben
          26 April 2017|
          Answer
          Response from Oscar Abel R | Property representative |
          Hi Ben,At the moment they are 4, the two that you mention your and a restaurant of Italian specialties and a snack bar are those that have view to the ocean
          0
          Votes
          Calgal
          What is the cost of a taxi from Krystal hotel to the airport as well as airport to Krystal hotel?
          18 March 2017|
          Answer Show all 3 answers
          Response from Oscar Abel R | Property representative |
          The cost from Airport to the hotel is $ 470.00 pesos ($ 25.00 usd) two pax, from hotel to the airport is $ 340.00 pesos($ 18.00 usd) two pax.
          3
          Votes
          'Ce L
          what's the best way to get a ride from the airport for two people?
          11 March 2017|
          Answer
          Response from Mireille Alondr... S | Property representative |
          Good Afternoon, you must pay a taxi around $420.00 pesos There is not buses only save taxi. Gretings!!!
          2
          Votes
          Room Tips
          "request a room higher than the 5th to get a better view."
          Read review
          "Best views are from the 6th floor and up."
          Read review
          "We preferred the room away from the A/C machinery."
          Read review
          "All the rooms overlook the ocean, so there really isn't a bad room!"
          Read review
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