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Krystal Ixtapa

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Krystal Ixtapa
Krystal Ixtapa
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616 Reviews from our TripAdvisor Community

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Showing 307: English reviews
Zihuatanejo, Mexico
Reviewed 18 May 2016

We were at the Krystal in February for 12 days,its a nice old resort with a good staff.We were on the 10th floor with a beautiful view. I did say the place is old rite?The music by the pool way to loud,and there were at lease 20 to 40 kids in the main pool all the time ,We will never...

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1Thank 212tommy58
Reviewed 1 May 2016 via mobile

Great service and lots of fun activities, but rooms are in bad condition and need to be remodeled and updated, this hotel is stuck in the 60s-70s. If you are expecting a great hotel this is not for you. The Krystal needs serious overhaul.

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2Thank Michael M
Charlottetown, Canada
Reviewed 16 April 2016

My husband and I recently traveled to this "resort" with three of our friends. It definitely felt more like a hotel experience than an all inclusive resort experience we were hoping for. The meals were nothing special. I am not a picky eater and I never ate much. The desserts we atrocious. No flavor to anything really. The loungers around...

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1Thank Jennifer Z
Saskatoon, Canada
Reviewed 12 April 2016

The Krystal Ixtapa is a beautiful property and most of the rooms have STUNNING ocean views (ask for a high floor)! The pools can be quite busy (and when we were there there were lots of locals ... not a bad thing, just know what to expect!!) The wifi was good and I had it in my room ... They...

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Thank Kelly K
Chestermere, Canada
Reviewed 4 April 2016

Lets start with (WestJet Vacations) putting us on a 5hour + flight and not including at least a sandwich without charge (my fault for not checking as use to Sunwing including)! Then our WestJet bus dropping us on the street because they couldn't get to the door (Krystal) to let us off and we had to drag our bags up...

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1Thank P6463OGmikeg
Reviewed 2 April 2016 via mobile

My husband and I and 3 friends were in Ixtapa for 2 weeks, we stayed at the Krystal. Our rooms were clean, breakfasts were really good (ask the egg lady for bacon). Lunch and dinner buffets not so great for us but our friends liked them. With 3 days to go we found out we could order off the menu!...

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2Thank Geri E
Montreal, Canada
Reviewed 27 March 2016

I had one of the best room at the highest floor (Club Krystal) and the sea view on the balcony was very nice. Of course, hotel is not new but the room was clean. The food and drinks from the all include were ok, regarding the price we paid.

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2Thank Thaiger1
Reviewed 27 March 2016

We have been coming to the Krystal for the last 7 years. We enjoy this place. Rooms may not be a 5 star but your not in your rooms enough and when you are they are comfortable. Maid service is great!! Love the pool area and beach area. Girls enjoyed playing beach volleyball this year. Pool staff are great except...

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2Thank Ldjb60
Vancouver, Canada
Reviewed 26 March 2016

I got back from my stay last week and couldn't have been happier with the hotel and service. If you are not a fan of Mexican food, music and people......go to Vegas. I had a beautiful room (with a coffee maker) I had water and all amenities promised to me. There is always somewhere to get a drink or food....

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6Thank Patti P
Ohio
Reviewed 24 March 2016

We traveled with our 9 month old and two year old! My kids loved the pool! There is a kids pool and a larger pool, both heated :) Pay extra for an ocean view! It is well worth it! DON'T DO ALL INCLUSIVE!! The food is not very good! There are many restaurants within walking distance, Chilli Beans, The Blue...

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Thank bethanneab

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Beachfront
  • Free Parking
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Suites
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Laundry Service
  • Banquet Room
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Concierge
Official Description (provided by the hotel)
Krystal Ixtapa awaits you with 255 recently refurbished rooms & suites, all offering cozy contemporary style, and extraordinary ocean views from your private terrace. You can truly relax with your choice of one of the best beaches or the most spectacular swimming pool in Ixtapa, with its own waterfall & waterslide! Located very close to the golf course, marina, and shopping, you will be able to truly experience all that Ixtapa has to offer. ... more   less 

Additional Information about Krystal Ixtapa

Address: Blvd Ixtapa, s/n 4 y 4A Zona Hotelera, Ixtapa, Zihuatanejo 40880, Mexico
Region: Mexico > Pacific Coast > Guerrero > Zihuatanejo > Ixtapa
Price Range: $90 - $204 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Krystal Ixtapa 3*
Number of rooms: 255
Reservation Options:
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Also Known As:
Krystal Ixtapa Hotel Ixtapa
Nh Krystal Hotel Ixtapa
Nh Krystal Resort Ixtapa
Nh Krystal Ixtapa
Ixtapa Krystal
Hotel Style:
#12 On the Beach Hotel in Ixtapa
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Questions & Answers

Here's what travellers have asked, with answers from Krystal Ixtapa staff and other travellers.
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Questions? Get answers from Krystal Ixtapa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If you want quieter room, choose higher floors”
 of 5 bubbles vstanfie, 20 Dec 2016 | Read review
“Ocean view is the really great, but only fot the top floors”
 of 5 bubbles ivanvx1, 1 Nov 2016 | Read review
“I don't think there's a bad room in this hotel.”
 of 5 bubbles T1795BTjenniferw, 9 Jun 2016 | Read review
“Upgrade to the Ocean View room, I loved it!”
 of 5 bubbles 873kahlaa, 1 Jun 2016 | Read review
“Get higher than floor 5 to avoid the pool noise and get an ocean view which is awesome.”
 of 5 bubbles Craig09262014, 29 May 2016 | Read review
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