We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Map
Satellite
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
01/01/2018 02/01/2018
    There are no pins in your viewport. Try moving the map or changing your filters.
    • {providername} {price}
    {providername} {price}
      {listitems}
    {sold_out_text}
    We can't find prices for this accommodation
    From {rate_price} {rate_periodicity}

    Krystal Ixtapa

    Blvd Ixtapa, s/n 4 y 4A Zona Hotelera, Ixtapa, Zihuatanejo 40880, Mexico
    011 52 55 4161 3480
    Call
    Hotel website
    Save
    Lowest prices for your stay
    01/01/2018 02/01/2018
    Are these your travel dates?
    TripAdvisor uses this information to find you the lowest prices for your stay.
    Lowest price we found
    US$92
    View Deal
    Traveller (396)
    Pool & Beach (148)
    Room & Suite (141)
    Overview
    • Excellent15%
    • Very good30%
    • Average26%
    • Poor14%
    • Terrible15%
    Travellers talk about
    Free Wifi
    Free Parking
    Breakfast Buffet
    Air Conditioning
    Beachfront
    Pool
    Non-Smoking Rooms
    Restaurant
    Room Service
    Suites
    Poolside Bar
    Fitness centre
    Concierge
    Wheelchair Access
    Business Centre
    Laundry Service
    Private Balcony
    3.0 Star Hotel
    All hotel details
    {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"scriptFlags":null}
    Rooms
    1 Jan2 Jan
    |
    1 room, 2 adults, 0 children
    Standard Room

    Getting you more information on this room

    Free Cancellation
    Select
    Show Available Rooms
    Sorry, this partner no longer has rooms available on TripAdvisor. Please visit one of our 1 partner sites to see rooms from US$92.
    We're sorry, there are no rooms available on TripAdvisor. Please change your dates, or view all Ixtapa hotels with availability
    Standard Room

    Getting you more information on this room

    Free Cancellation
    Select
    {"BOOKING_FEATURES": ["IB_STREAMLINED_SELECTED_ROOM","IB_SHOW_EMAIL_FOR_INSECURE_LOGIN","VISA_SPONSORSHIP_WEB","RCMS_INLINE_ROOM_GRID_MAX_OCC","IB_POST_BOOKING_LOGIN","IB_IRG_PERFORMANCE_METRICS","IB_IRG_MATCH_META","CHILDREN_SEARCH","ATTRACTIONS_REMOVE_PAYMENT_ADDRESS_FIELDS","HR_IB_EXCLUDE_TAXES_AND_FEES","IB_DW_CCNAME_WITH_AUTOCOMPLETE","IB_IRG_PERFORMANCE_METRICS_MOBILE","IB_BOOKNOW_CLEAN_WITH_ICON_SHORT_BTN","STORED_CARDS","IB_PRICE_WINS_COPY","IB_PRICES_OUTSIDE_ROOM_BUTTON","IB_EXIT_INTERRUPTER","IB_SHOW_AMENITIES_AS_ICONS","META_AIR","IB_INLINE_ROOM_GRID","IB_TIME_OF_STAY_PAYMENT_TYPES_V3","IBEX_HIGH_EQUITY_BRANDING","IB_PRICE_WINS_POST_TX","IB_BOOKING_FORM_FAVICON","IB_URGENCY_BLOCK"] , "IMPRESSION_KEY": "f361550e2e1c493a9c5113ab0075fb3d", "roomSelectionModel": {"partnerInfos":[],"multiplePartners":false,"polling":{"locationId":154177,"bookingSessionId":null,"detailedAvailabilityKey":null,"commerceContentIds":[68957421],"additionalContentIds":[],"pollCount":0,"checkin":{"day":1,"month":1,"year":2018},"checkout":{"day":2,"month":1,"year":2018},"adults":2,"child_rm_ages":"","rooms":1,"display_rooms":300,"entryPrice":92,"entryCurrency":"USD","complete":false,"formKey":"","showAllRooms":true,"genNewBookingSessionId":false,"winningProviderAtClick":"","selectedRoomKey":"","impressionKey":"f361550e2e1c493a9c5113ab0075fb3d","navArea":null,"referringServlet":"Hotel_Review","highestMetaPrice":0,"lowestMetaPrice":92,"additionalPartner":false,"highestMetaPriceDisplay":0,"roomsToVerify":[],"clazz":null},"summary":null,"unavailable":false,"metaOffers":[],"mismatchCheckModel":null,"totalMediaCount":0,"hotelPhotos":[],"noticeHeaderMessage":null,"moreProviders":null,"lowestPricePartner":null,"showAllRooms":true,"isMetaCheaper":false,"isBookingLessThanOrEqualToMeta":null,"avgHistoricalPrice":0.0,"avgHistoricalDisplayPrice":null,"expressBookState":{"hasFullTravelerInfo":false,"hasReducedBillingInfo":false,"hasFullBillingInfo":false},"highestMetaPrice":-1,"lowestMetaPrice":92,"highestMetaPriceDisplay":-1,"hotelName":"Krystal Ixtapa","hasSpecialTimeOfStayTaxes":false,"trackingTree":null,"trackingTreeId":null,"showPriceHoverTooltip":false,"trackingContext":"eyJzdGF0ZSI6IkhPVEVMX0FVQ1RJT04iLCJwIjoiSFJfTWFpbkNvbW1lcmNlIiwiaWRzIjp7IkJGSyI6ImYzNjE1NTBlMmUxYzQ5M2E5YzUxMTNhYjAwNzVmYjNkIiwiQUlLIjoiZjBhYWNlODdkNDE5NDU5MWE5ZmEzMzQ2OGU1NjRjMjAifSwiZW50cnlTZXJ2bGV0IjoiSG90ZWxfUmV2aWV3In0=","cheaperPricesExist":false,"enableLPF":false,"priceDropPercent":0,"canExpandRooms":false,"expandRoomsToAllPartners":false,"roomSelectionKey":null,"useSupplierDirectTreatment":false,"isSupplierDirect":false,"showProviderSeparator":false,"clazz":null,"isPriceDrawerEnabled":false,"seeMoreMessage":null,"seeMoreIFrameMessage":null,"isPricelineCom":false,"isMetaMarketingLandOnBookingFormEnabled":false}, "ibAvailability": true, "metaAvailability": true, "topOfferIsIB": false, "numHacTries": -1, "checkIn": "01/01/2018", "checkOut": "02/01/2018", "lowestPrice": "US$92", "hasDates": true, "hacComplete": false, "contentIdMappings": {"68957421":"CancelonIB"}, "pollingEnabled": false, "preventScroll": false, "offerClickToken": null, "conditionalUpdate": false, "mightGetRooms": true, "divClasses": "ppr_rup ppr_priv_hr_inline_room_grid_hsx", "singlePartnerRoomGridWidget": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_room_grid_hsx","template":"ibex_room_grid_hsx__widget","moduleList":["handlers","tracking"],"divClasses":"prw_rup prw_ibex_room_grid_hsx","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","tracking":"(ta.prwidgets.getjs(this,'tracking'))"},"dust":{"sub_header":"ibex_room_grid_hsx__sub_header"}},"scriptFlags":null}, "multiPartnerRoomGridWidget": null, "mismatchMessage": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_mismatch_message","template":"ibex_mismatch_message__widget","moduleList":["handler"],"divClasses":"prw_rup prw_ibex_mismatch_message","js":{"handler":"(ta.prwidgets.getjs(this,'handler'))"},"dust":{}},"scriptFlags":null}, "maxRoomsToShow": 300, "isTablet": false, "roomGridRowWidget": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_room_grid_row_hsx","template":"ibex_room_grid_row_hsx__widget","moduleList":[],"divClasses":"prw_rup prw_ibex_room_grid_row_hsx","js":{},"dust":{"amenities":"ibex_room_grid_row_hsx__amenities","condition_col":"ibex_room_grid_row_hsx__condition_col","price_text":"ibex_room_grid_row_hsx__price_text","reservation_col":"ibex_room_grid_row_hsx__reservation_col"}},"scriptFlags":null}, "mismatchMessageLightbox": null, "deviceInfo": "OtherOS OtherBrowser", "bookOnTripAdvisor": "Book on <img class=\"ibHeaderImg\" alt=\"TripAdvisor\" src=\"https:\/\/static.tacdn.com\/img2\/branding\/rebrand\/TA_logo_primary.png\"\/>"}
    Write a ReviewReviews (871)
    There are newer reviews for Krystal Ixtapa
    See the most recent reviews
    Traveller rating
    Traveller type
    Time of year
    Language

    21 - 25 of 347 reviews

    Reviewed 28 February 2017

    After a week in the friendly, welcoming atmosphere of the Krystal we were sorry to leave - but duty calls. The check-in took a while due to the number of guests arriving at the same time but it was very efficient once we got to...More

    Thank Lyle321
    Response from Mireille Alondr... S, Maitre de Lobby at Krystal IxtapaResponded 10 March 2017

    Thank you very much for your nice comments about us, we appreciate the time that you took to let us know your experience in our resort. We are happy to know that our friendly staff made your stay enjoyable. Be sure that we will share...More

    Reviewed 28 February 2017

    The room was very nice, but not 5-star. We weren't in the room that much anyway, so we didn't need anything fancy. The staff, at every level, was very friendly and helpful. There was always someone there to help if we had questions. The beach...More

    Thank Liz N
    Response from Mireille Alondr... S, Maitre de Lobby at Krystal IxtapaResponded 10 March 2017

    Thank you very much for your nice comments about us, we appreciate the time that you took to let us know your experience in our resort. We are happy to know that our friendly staff made your stay enjoyable. Be sure that we will share...More

    Reviewed 21 February 2017

    We stayed at the Krystal for a week in February 2017. This is a solid 3.5 star in my opinion. The beach is great and the pool is warm. The food at the buffet is good, about what you would expect at this level. We...More

    2  Thank Kevin M
    Response from Mireille Alondr... S, Maitre de Lobby at Krystal IxtapaResponded 10 March 2017

    Thank you very much for your nice comments about us, we appreciate the time that you took to let us know your experience in our resort. We are happy to know that our friendly staff made your stay enjoyable. Be sure that we will share...More

    Reviewed 20 February 2017

    This resort is exactly what yo would hope for in a 3 to 3.5 start resort. Everything was adequate. The exceptions being the staff, who I found to be very friendly, courtesy and they even laughed at my jokes (although I might question the veracity...More

    Thank Sizaphitz
    Response from Mireille Alondr... S, Maitre de Lobby at Krystal IxtapaResponded 10 March 2017

    Thank you very much for your nice comments about us, we appreciate the time that you took to let us know your experience in our resort. We are happy to know that our friendly staff made your stay enjoyable. Be sure that we will share...More

    Reviewed 20 February 2017

    I have spent many years at the Krystal to get away from the cold of Michigan, USA. The Krystal has always been a smaller homey hotel in Ixtapa. Which is one thing we love, all the staff is consistent and welcome us back year after...More

    3  Thank ehall686
    Response from Mireille Alondr... S, Maitre de Lobby at Krystal IxtapaResponded 10 March 2017

    Thank you very much for your nice comments about us, we appreciate the time that you took to let us know your experience in our resort. We are happy to know that our friendly staff made your stay enjoyable. Be sure that we will share...More

    Barcelo Ixtapa
    2,930 reviews
    #3 of 23 hotels in Ixtapa
    0.8 km
     
    Las Brisas Ixtapa
    2,558 reviews
    #7 of 23 hotels in Ixtapa
    1.7 km
     
    Emporio Ixtapa
    868 reviews
    #8 of 23 hotels in Ixtapa
    0.3 km
     
    Sunscape Dorado Pacifico Ixtapa
    2,482 reviews
    #4 of 23 hotels in Ixtapa
    0.1 km
     
    About
    Amenities
    • Top amenities
    • Pool
    • Room Service
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Beachfront
    • Free Parking
    • Bar/Lounge
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Room Service
    • Children Activities (Kid / Family Friendly)
    • Free Parking
    • Meeting Rooms
    • Business Centre with Internet Access
    • Laundry Service
    • Concierge
    • Banquet Room
    • Conference Facilities
    • Multilingual Staff
    • Breakfast Available
    • Room amenities
    • Air Conditioning
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Outdoor pool
    Details
    • Price range
    • US$78 - US$356 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #13 On the Beach Hotel in Ixtapa
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms ,
    • Accessible rooms
    • Number of rooms
    • 255
    • Reservation Options
    • TripAdvisor is proud to partner with Expedia, Booking.com, Priceline, Hotwire, Hotels.com, HotelQuickly, Travelocity, Cancelon, getaroom.com and TripOnline SA so you can book your Krystal Ixtapa reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Mexico >
    • Pacific Coast >
    • Guerrero >
    • Zihuatanejo >
    • Ixtapa
    • Also Known As
    • Krystal Ixtapa Hotel Ixtapa ,
    • Nh Krystal Hotel Ixtapa ,
    • Nh Krystal Resort Ixtapa ,
    • Nh Krystal Ixtapa ,
    • Ixtapa Krystal
    Add Photo Photos
    Traveller (396)
    Pool & Beach (148)
    Room & Suite (141)
    Dining (94)
    Hotel & Grounds (220)
    Bathroom (8)
    Family and Play Areas (3)
    Nearby
    Nearby HotelsSee all 23 hotels in Ixtapa
    Emporio Ixtapa
    868 reviews
    .26 km away
     
    Barcelo Ixtapa
    2,930 reviews
    .81 km away
     
    Las Brisas Ixtapa
    2,558 reviews
    1.70 km away
     
    Sunscape Dorado Pacifico Ixtapa
    2,482 reviews
    .14 km away
     
    Nearby Restaurants
    Emilio's Pizza
    525 reviews
    .37 km away
    Deborah's Restaurant
    479 reviews
    .49 km away
    The General's Sports Bar & Restaurant
    493 reviews
    .45 km away
    Ruben's Hamburgers
    674 reviews
    .37 km away
    Nearby Attractions
    Delfiniti
    430 reviews
    .37 km away
    Xihuacan Museum and Archeological Site
    151 reviews
    .51 km away
    Marina Ixtapa Golf Club
    134 reviews
    1.23 km away
    Magic World Aquatic Park
    20 reviews
    .77 km away
    Ask a question
    Questions & Answers
    lin7604
    11 November 2017|
    AnswerShow all 2 answers
    Response from | Reviewed this property |
    Shallower section! Also aside from bug main pool one mini pool jacuzzi like for 18 and over ... well those that are drinking
    0
    Votes
    MapleSyrup1990
    9 November 2017|
    AnswerShow all 2 answers
    Response from luckyluc57 | Reviewed this property |
    When you walk to the beach look on the right side about 300 yards and you can get a one hour massage for about $10.00 American dollars. I was going there every day at about 2:00 pm and truly enjoyed it. It is very clean and... More
    0
    Votes
    ljanski2015
    3 November 2017|
    Answer
    Response from Vivi R | Reviewed this property |
    12 pm
    0
    Votes
    Google Translation
    Room Tips
    "try to get a room above the fifth floor for a beautiful view of the ocean."
    Read review
    "Wifi never worked half the time."
    Read review
    "request a room higher than the 5th to get a better view."
    Read review
    "Best views are from the 6th floor and up."
    Read review
    Is This Your TripAdvisor Listing?
    Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing