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Holiday Inn Resort Ixtapa

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Holiday Inn Resort Ixtapa
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1,112 Reviews from our TripAdvisor Community

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Showing 655: English reviews
Reviewed 1 week ago

I recently (November 4 to 18) at the Holiday inn Resort in Ixtapa. The staff were very friendly and the service was first rate. The room was kept clean and although it was an old room it was satisfactory (They are going to being upgrading many rooms during the summer). The food was very good with lots of fresh fruit...

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Helpful?
Thank St. Paul's Heal... R
patricia032158, Manager at Holiday Inn Resort Ixtapa, responded to this review

Dear St. Paul's Heal... R Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, The General Management

Langley City, Canada
Reviewed 2 weeks ago

Great location on the hotel strip. The hotel is right across the street from the shopping centre and local restaurants. Pool view room was nice and we had a very large deck with tables and chairs. Rooms and restaurant have been renovated and are clean with good maid service. Most of the waiters speak English and all very nice and...

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Helpful?
1Thank Hydeaway4ev4
patricia032158, General Manager at Holiday Inn Resort Ixtapa, responded to this review

Dear Hydeaway4ev4 Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, The General Management

Aberdeen, South Dakota, United States
Reviewed 30 September 2016

Quick review today... We stayed here for a week in March 2016. The location of this Hotel... well there is no better location if you want to visit the shops and bars/restaurants across the street! Which you will want to visit as the Meals here get old after the first day! Food was good not great, drinks on the other...

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Helpful?
1Thank Wayne G
patricia032158, Manager at Holiday Inn Resort Ixtapa, responded to this review

Dear Wayne G Thank you for your candid review. We apologize that your recent stay did not meet expectations. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better...

Monterrey, Mexico
Reviewed 18 September 2016 via mobile

This is my next visit to the Pacific after many years and really wanted to have a good vacations experience. Spent weeks reading Tripadvisor reviews and found it a bit tricky to identify which one was the best hotel option, so I chose the one with good reviews and decent price. This hotel has everything it offers, they have good...

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2Thank DBuentel
patricia032158, Manager at Holiday Inn Resort Ixtapa, responded to this review

Dear DBuentel Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, The General Management.

Reviewed 14 September 2016

Very clean good food friendly very close to the beach almost all rooms look on the ocean rooms are big enough bathroom cream the personnel will help you if need the hotel is down town Ixtapa so you are close to all the restaurant and the market. Place you just have to cross the road and there it is

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1Thank Carole C
patricia032158, Manager at Holiday Inn Resort Ixtapa, responded to this review

Dear Carole C Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, The General Management.

Reviewed 1 August 2016 via mobile

Just arrived and was asked for a print out of my reservation, why I don't know. Took over 30 minutes to check in because the girl Keylin, at the counter insisted on having a copy of the reservation when we were already in their system! The WiFi wouldn't work and we got a room with two beds instead of the...

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Helpful?
3Thank Edith G
patricia032158, Manager at Holiday Inn Resort Ixtapa, responded to this review

Dear Edith G Thank you for your candid review. We apologize that your recent stay on his arrival. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better experience....

Elk Grove, California
Reviewed 28 July 2016

Clean room, efficient controlled air conditioning. Because it was off season most (99%) were Mexican tourist, mostly from the neighbor State of Michoacan. We enjoyed some side tours but one of them we didn't like at all: A 'sail" boat 2 1/2 ride, good only for those who want to get drunk with very cheap beverages. Very bad taste on...

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1Thank pepebuenavista
patricia032158, Manager at Holiday Inn Resort Ixtapa, responded to this review

Dear pepebuenavista Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, The General Management.

Melbourne
Reviewed 5 June 2016 via mobile

There is little to say about this place that is good. On the good side my room was clean, view was great. - just it had cockroaches..yes cockroaches!! And i was in a top end suite. Public areas also clean so no issues. Now for the bad and its a really long list. There is no overlap between opening times...

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3Thank Skeggles
patricia032158, Manager at Holiday Inn Resort Ixtapa, responded to this review

Dear Skeggles, Thank you for bringing this to our attention. We apologize for the inconveniences you faced during your stay, as that is not up to our normal standards. We will share your feedback with our staff and make the necessary changes. We hope you choose to stay with us again, so we can show you our true level of...

Morelia, Mexico
Reviewed 17 May 2016

The price offered in the booking page wasnt it, they overcharged, but as we needed to room, we stayed. The room offered included breakfast, that altough it wasnt buffet, it was all included (all you wanted to breakfast), you may even breakfast twice with the condition it was before noon! HOWEVER it was really noisy and the mosquito nets were...

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Helpful?
Thank Leo_Arias
patricia032158, Manager at Holiday Inn Resort Ixtapa, responded to this review

Dear Leo_Arias Thank you for your candid review. We apologize that your recent stay did not meet expectations. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better experience....

Coleta, Illinois
Reviewed 6 May 2016

Wow! What a beautiful place ixtapa is. Our stay at the holiday Inn was wonderful. The staff was so friendly and accommodating. They treated us like friends. Our rooms were very comfortable and the staff kept it very clean. Every day we would come in to a wonderful surprise on our bed. Whatever we needed the staff was eager to...

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Helpful?
3Thank MDries24
patricia032158, Manager at Holiday Inn Resort Ixtapa, responded to this review

Dear MDries24 Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, The General Management.

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Amenities

Highlights
  • Pool
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Beachfront
  • Free Parking
  • Bar/Lounge
  • Free Breakfast
  • Free High Speed Internet ( WiFi )
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Tennis Court
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Free Parking
  • Free Breakfast
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Airport Transportation
  • Banquet Room
  • Conference Facilities
  • Babysitting

Additional Information about Holiday Inn Resort Ixtapa

Address: Boulevard Ixtapa S/N | Lote 2, Ixtapa, Zihuatanejo 40880, Mexico (Formerly InterContinental Presidente)
Region: Mexico > Pacific Coast > Guerrero > Zihuatanejo > Ixtapa
Price Range: $175 - $487 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Holiday Inn Resort Ixtapa 3.5*
Number of rooms: 420
Reservation Options:
TripAdvisor is proud to partner with IHG, Booking.com, Hotels.com and Travelocity so you can book your Holiday Inn Resort Ixtapa reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Intercontinental Presidente Ixtapa Hotel Ixtapa
Presidente Intercontinental Ixtapa
Intercontinental Ixtapa
Ixtapa Presidente
Presidente Hotel Ixtapa
Presidente Ixtapa
Hotel Style:
#11 On the Beach Hotel in Ixtapa
#12 Top resorts Hotel in Ixtapa
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Resort Ixtapa staff and other travellers.
53 questions
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Questions? Get answers from Holiday Inn Resort Ixtapa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Choose a room Pool view 2nd floor!!”
 of 5 bubbles WayneG690, 29 Sep 2016 | Read review
“Higher your room better the vue of the ocean”
 of 5 bubbles 103carolec, 14 Sep 2016 | Read review
“The hotel's beach isn't very safe because it's located on open sea.”
 of 5 bubbles pepebuenavista, 27 Jul 2016 | Read review
“Pool or ocean view”
 of 5 bubbles barbarafornari63, 24 Apr 2016 | Read review
“An outdoor balcony is the best - not available in the Tower.”
 of 5 bubbles yooper851, 28 Mar 2016 | Read review
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