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Holiday Inn Resort Ixtapa All-Inclusive, an IHG hotel

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Boulevard Ixtapa S/N, Ixtapa, Zihuatanejo de Azueta 40880 Mexico
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COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveller (1384)
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Panoramas (8)
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What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
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What you can expect during your stay
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitiser available to guests & staff
  • Regularly sanitised high-traffic areas
  • Staff required to regularly wash hands
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Updated 19/01/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Holiday Inn Resort Ixtapa All-Inclusive, an IHG hotel
Updated 19/01/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#6 of 25 hotels in Ixtapa
Location
Cleanliness
Service
Value
Travellers' Choice
Holiday Inn Resort Ixtapa All Inclusive, is located on the shores of the golden sand of the Pacific Ocean, on the first line of Playa del Palmar, the longest certified coast in the country, in the heart of Ixtapa -Zihuatanejo. Conveniently located in the center of Hotel Zone I, opposite the commercial area that combines restaurants, a craft market and nightlife. The perfect hotel for any occasion; as a family with the little ones who will enjoy various activities on the beach or in our ChiquiClub, as a couple to observe the unforgettable Pacific sunsets in a private dinner on the shore of the beach, with your friends on a weekend getaway, or to hold the Convention of the year, here you will find everything. Holiday Inn Resort Ixtapa All Inclusive has what it takes to spend an unforgettable vacation. Get to know its 431 completely renovated rooms and have fun in a larger pool with a special area for the smallest of the family. You can also enjoy our 4 restaurants (2 buffet, 2 a la carte), free internet in rooms and common areas for up to 4 mobile devices per room, room service included and a host of activities during the day, including our bike tours and a different nightly show every night. All this, without forgetting our famous Mexican Fiesta on Saturday and Tuesday nights.
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Property amenities
Free parking
Free internet
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Beach
Bicycles available
Kids stay free
Valet parking
Wifi
Pool / beach towels
Pool with view
Outdoor pool
Shallow end in pool
Yoga classes
Fitness classes
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary instant cofffee
Complimentary tea
Kid-friendly buffet
Kids' meals
Outdoor dining area
Snack bar
Wine / champagne
Vending machine
Swimup bar
Poolside bar
Game room
Tennis court
Aerobics
Bicycle tours
Billiards
Entertainment staff
Evening entertainment
Fishing
Karaoke
Patio
Table tennis
Walking tours
Board games / puzzles
Nightclub / DJ
Video game console
Books, DVDs, music for children
Children's playground
Children's television networks
Indoor play area for children
Children Activities (Kid / Family Friendly)
Kids club
Kids pool
Kids' outdoor play equipment
Highchairs available
Taxi service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Photo copier / fax In business centre
Spa
Couples massage
24-hour security
Baggage storage
Convenience store
Currency exchange
Gift shop
Newspaper
Outdoor furniture
Sun loungers / beach chairs
Sun terrace
Sun umbrellas
Doorperson
24-hour check-in
24-hour front desk
Self-serve laundry
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Room features
Allergy-free room
Blackout curtains
Air conditioning
Desk
Coffee / tea maker
Cable / satellite TV
Extra long beds
Bath / shower
Housekeeping
Interconnected rooms available
Private balcony
Room service
Safe
Seating area
Sofa
Telephone
VIP room facilities
Wardrobe / wardrobe
Clothes rack
Iron
Laptop safe
Private bathrooms
Wake-up service / alarm clock
Flatscreen TV
Radio
Sofa bed
Complimentary toiletries
Hair dryer
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Room types
Ocean view
Landmark view
Pool view
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Value
Centrally Located
Languages Spoken
English, Spanish
Hotel links
Special Offer:Book now
2653Reviews191Q+A100Room tips
Traveller rating
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Popular mentions
Alejandro O wrote a review Sep 2021
1 contribution
+1
We recently had a terrible experience at the hotel. Since we arrived you can notice that the hotel is old, and without proper maintenance. The furniture is damaged, the floor is dirty and the pools have a suspicious blue/green color. People are swimming using street casual clothes and nobody tells them anything. On top of this terrible visual experience, the room bathroom was infested with ants running all over the place. The hotel solution was to fumigate the room and asked us to leave the place for at least 2 hours. Whom in god sake will return to a fumigated 2 square room with two children? The only positive thing about this, was the customer service. The hotel manager understood the situation, recognized the bad quality experience and refunded me the total amount without penalties. My recommendation is to stay away from this hotel if you don’t want to have a terrible experience.
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Date of stay: August 2021Trip type: Travelled with family
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Response from Bernard Verones, Director General at Holiday Inn Resort Ixtapa All-Inclusive, an IHG hotel
Responded 30 Sep 2021
Dear alolascoaga, Thank you for choosing Holiday Inn Resort Ixtapa and for taking the time to provide feedback about your experience at our Hotel. I would like to start by apologizing for the incidents that happened. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team in order to provide a better experience in the future. I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception.
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Yamilette R wrote a review Aug 2021
1 contribution
I arrived at 9am and was told to wait until 12:30pm. 12:30 comes around and all I got was the bracelet and now I have to wait until 3pm for my room. I haven’t been able to enjoy my first day at all. Food is not bad.
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Date of stay: August 2021Trip type: Travelled as a couple
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Response from Bernard Verones, Director General at Holiday Inn Resort Ixtapa All-Inclusive, an IHG hotel
Responded 10 Aug 2021
Dear yamiletteee, Thank you for your opinion regarding your recent visit to our hotel. We sincerely apologize for the inconvenience you experienced during your check-in and the late delivery of your room. Feel free to discuss these issues. We value her feedback and appreciate the opportunity to serve her again in the future.
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J V wrote a review May 2021
3 contributions
Very bad food. There was a “restaurant” that was buffet style and snack bar that were low quality,cheap, and not authentic Mexican food.. disappointing. Lots of little kids around. Better to be not all inclusive and go eat at restaurants across the street. The room was clean and bed was comfortable..
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Date of stay: May 2021Trip type: Travelled with family
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Response from Bernard Verones, Director General at Holiday Inn Resort Ixtapa All-Inclusive, an IHG hotel
Responded 2 Jun 2021
Dear janvz101, all our food supplies are from selected suppliers and of quality, perishables are delivered daily with high hygiene standards and we fully comply with all strict standards, In your case, it was not to your liking and we remind you that all our staff is at your service including our excellent executive chef to prepare dishes to your liking, every day they do their work with love and passion. We look forward to your return with great pleasure, best regards.
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Hector Montano wrote a review Feb 2021
Edmonton, Canada12 contributions17 helpful votes
Average hotel. I got what I expected. Affordable price, decent food. Great service. One morning , the food was a bit salty, but I'm sure it was that morning only because the rest of the stay food was good.
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Date of stay: February 2021Trip type: Travelled with family
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Response from Bernard Verones, Director General at Holiday Inn Resort Ixtapa All-Inclusive, an IHG hotel
Responded 19 Feb 2021
Dear Hector M, Gracias por dedicarnos parte de su tiempo para hablarnos acerca de su experiencia en Holiday Inn Resort Ixtapa. Debe saber que su opinión es muy valiosa para nosotros. Utilizamos opiniones como la suya para hacer cambios continuamente en nuestra marca con el objetivo de mejorar la experiencia de nuestros huéspedes. Esperamos que nos dé la oportunidad de servirle de nuevo en el futuro.
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Valeramos21 wrote a review Nov 2020
Chino Hills, California52 contributions55 helpful votes
We had a fantastic week ! We got there on November 9th November 15th! Room was very clean and fresh. 2140 , it view to the Swimimg Pool , it made easy and convenient access to our room. They have 2 restaurants and 1 snack bar running all day. So kids were so happy ! At restaurant , staff is very friendly ! We met Adriana , “la capitana” she was very attentive and her custoner service was outstanding! Also we want to thank Francisco , Guillermo ,Ismael and Lourdes . We were very impress for service they provide us. Always there making sure that table was clean. We had everything we needed it. Swimimg Pool it’s no to deep , so you can enjoy it ! They have good variety of food for breakfast they offer vegetarian omelette! They offered entertainment at Night . Noche Mexicana the best , also noche de trovadora ! We highly recommend this place as family place ! We are so thankful for this amazing experience!!!
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Date of stay: November 2020Trip type: Travelled with family
2 Helpful votes
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Response from Bernard Verones, Director General at Holiday Inn Resort Ixtapa All-Inclusive, an IHG hotel
Responded 19 Nov 2020
Dear Valeramos21, Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again.
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PRICE RANGE
US$122 - US$230 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
intercontinental presidente ixtapa hotel ixtapa, presidente intercontinental ixtapa, intercontinental ixtapa, ixtapa presidente, presidente hotel ixtapa, presidente ixtapa
FORMERLY KNOWN AS
InterContinental Presidente
LOCATION
MexicoPacific CoastGuerreroZihuatanejo de AzuetaIxtapa
NUMBER OF ROOMS
431
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Frequently Asked Questions about Holiday Inn Resort Ixtapa All-Inclusive, an IHG hotel
Which popular attractions are close to Holiday Inn Resort Ixtapa All-Inclusive, an IHG hotel?
Nearby attractions include Delfiniti (0.8 km), Zorros Bar Ixtapa (0.3 km), and Golfito Ixtapa (0.9 km).
What are some of the property amenities at Holiday Inn Resort Ixtapa All-Inclusive, an IHG hotel?
Some of the more popular amenities offered include a swimup bar, a pool, and an on-site restaurant.
Which room amenities are available at Holiday Inn Resort Ixtapa All-Inclusive, an IHG hotel?
Top room amenities include air conditioning, a flat screen TV, and blackout curtains.
What food & drink options are available at Holiday Inn Resort Ixtapa All-Inclusive, an IHG hotel?
Guests can enjoy a swimup bar, an on-site restaurant, and a lounge during their stay.
Is parking available at Holiday Inn Resort Ixtapa All-Inclusive, an IHG hotel?
Yes, free parking, secured parking, and valet parking are available to guests.
What are some restaurants close to Holiday Inn Resort Ixtapa All-Inclusive, an IHG hotel?
Conveniently located restaurants include El Faro, Restaurante Condimento Hotel Emporio Ixtapa, and El Tiburon de la Costa.
Are there opportunities to exercise at Holiday Inn Resort Ixtapa All-Inclusive, an IHG hotel?
Yes, guests have access to a pool, a fitness centre, and fitness classes during their stay.
Is Holiday Inn Resort Ixtapa All-Inclusive, an IHG hotel located near the city centre?
Yes, it is 0.2 km away from the centre of Ixtapa.
Does Holiday Inn Resort Ixtapa All-Inclusive, an IHG hotel offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Holiday Inn Resort Ixtapa All-Inclusive, an IHG hotel?
The staff speaks multiple languages, including English and Spanish.
Does Holiday Inn Resort Ixtapa All-Inclusive, an IHG hotel have any great views?
Yes, guests often enjoy the ocean view available here.