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Azul Ixtapa Beach Resort & Convention Center

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#7 of 23 Hotels in Ixtapa
Certificate of Excellence
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Azul Ixtapa Beach Resort & Convention Center
Azul Ixtapa Beach Resort & Convention Center
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713 Reviews from our TripAdvisor Community

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Showing 342: English reviews
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Didsbury, Canada
Reviewed yesterday NEWvia mobile

Overall the Azul was a great experience. The pools are kept clean, and the resort was beautiful. It was cheaper for us, a family of 4, to book separate rooms (1 adult, 1 child per room), than it was to book all together through sunwing. We were able to upgrade to adjoining rooms for a small amount. The rooms were...

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Thank Kfmilburn
Saskatoon, Canada
Reviewed 2 days ago NEW

We traveled in a group from Canada for a week of fun and sunshine! We had a fantastic time! The staff at the hotel were friendly, accommodating, and went out of their way to make our stay one of the best! We had a very large group of 60 people and the hotel added to our fun by giving us...

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3Thank heather1234568
Port Elgin
Reviewed 3 days ago NEW

We just returned this morning from a week at Azul Ixtapa so I'm writing this while everything is still fresh in my jet lagged mind...if that's possible. Overall we had a fantastic experience; the staff,facilities, food and even weather were excellent. We traveled with our 10 and 8 year old children. Layout; It's a relatively compact facility that doesn't feel...

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8Thank 242PaulS242
Reviewed 3 days ago NEW

From the minute we arrived we knew we made the right choice in all inclusive's. The staff was really friendly and the resort is beautiful. We had never been to an all inclusive and we like to go on adventures. We were concerned that there would not be enough to do. The cocktail waiter Vincente became our go to source...

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1Thank Drew C
Salinas, California
Reviewed 5 days ago NEW

Since we have a small family now our travel has changed completely. We'd never consider all inclusive when traveling in Mexico since we love to experience the local surroundings from excursions, night scene, cuisine. That has changed with a small family, it is now pool and beach side (for now). I enjoyed the variety of restaurants we had, exercises classes,...

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1Thank GSilva6
Consuelo_calidad, General Manager at Azul Ixtapa Beach Resort & Convention Center, responded to this review

Dear Guest: It is a pleasure to express our gratitude for your kindly preference, especially for the valuable time that you took to let us know your impressions concerning the facilities and service provided during your recent stay. We sincerely appreciate your comments that give us the opportunity to know our guest’s valuable opinion since this is the key to...

Reviewed 1 week ago NEW

We arrived at Azul Ixtapa Grande 1 month ago for our wedding. We had over 50 guests from Canada and about 60 of my wifes' family and friends from different parts of Mexico. We are very happy that the resort was able to accommodate our large wedding group. Our wedding coordinator, Rubi Noyola did an excellent job making sure that...

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Helpful?
Thank Jordan K
Consuelo_calidad, General Manager at Azul Ixtapa Beach Resort & Convention Center, responded to this review

Dear Guest: It is a pleasure to express our gratitude for your kindly preference, especially for the valuable time that you took to let us know your impressions concerning the facilities and service provided during your recent stay. We sincerely appreciate your comments that give us the opportunity to know our guest’s valuable opinion since this is the key to...

Reviewed 1 week ago via mobile

Property is nice. Cleaning staff is fantastic. Lots of pools and activities for children. Kids club runs all day drop you kid off and pick them up for lunch between 1-2 daily and can take them back from 2-5. More of an upbeat vibe than a relaxing vibe. Food quality is not great but adequate. Views and actual restaurant views...

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Helpful?
Thank Curtis N
Consuelo_calidad, General Manager at Azul Ixtapa Beach Resort & Convention Center, responded to this review

Dear client: Thank you for having taken your to provide us with your comments about the service provided during your stay. We apologize that your stay with us wasn't a pleasant one, and we weren't able to reach your expectations, for which we are taking necessary actions with the areas involved. Our quality of service isn't what you unfortunately received...

Reviewed 1 week ago via mobile

I went with my family including my 5 year old and it was definitely a very family oriented resort which was great. The kids water park was amazing. Kids club was great. I sent my son a few hours a few days and he was well taken care of. The food is okay but depends on your preferences. The staff...

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2Thank Courtney A
Consuelo_calidad, General Manager at Azul Ixtapa Beach Resort & Convention Center, responded to this review

Dear client: Thank you for having taken your to provide us with your comments about the service provided during your stay. We apologize that your stay with us wasn't a pleasant one, and we weren't able to reach your expectations, for which we are taking necessary actions with the areas involved. Our quality of service isn't what you unfortunately received...

Reviewed 1 week ago

The accommodations, activities and staff are amazing. There are activities for all ages including young children. The food is excellent and the staff are fun to be around. The rooms are clean and peaceful.

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1Thank Rickard W
Consuelo_calidad, General Manager at Azul Ixtapa Beach Resort & Convention Center, responded to this review

Dear Guest: It is a pleasure to express our gratitude for your kindly preference, especially for the valuable time that you took to let us know your impressions concerning the facilities and service provided during your recent stay. We sincerely appreciate your comments that give us the opportunity to know our guest’s valuable opinion since this is the key to...

Reviewed 2 weeks ago

We were looking for a nice place for girl trip. The resort if very nice, great customer service . House keeping cleans twice a day. Staff is amazing and if you get the package of all inclusive you get free sailing, kayaking , snorkeling, paddle boarding and bike tour free. They have multiple pool side bars and restaurants. Drinks are...

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2Thank vanessa s
Consuelo_calidad, General Manager at Azul Ixtapa Beach Resort & Convention Center, responded to this review

Dear Guest: It is a pleasure to express our gratitude for your kindly preference, especially for the valuable time that you took to let us know your impressions concerning the facilities and service provided during your recent stay. We sincerely appreciate your comments that give us the opportunity to know our guest’s valuable opinion since this is the key to...

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Amenities

Highlights
  • Beachfront
  • Free Parking
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Breakfast included
  • Free Internet
  • Spa
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
Internet
  • Free Internet
  • Paid Internet
Services
  • Free Parking
  • Room Service
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
  • Shuttle Bus Service
  • Airport Transportation
  • Banquet Room
  • Self-Serve Laundry

Additional Information about Azul Ixtapa Beach Resort & Convention Center

Address: Boulevar Paseo Punta Ixtapa s/n Lote 2, Ixtapa, Zihuatanejo 40880, Mexico
Region: Mexico > Pacific Coast > Guerrero > Zihuatanejo > Ixtapa
Price Range: $190 - $326 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Azul Ixtapa Beach Resort & Convention Center 3.5*
Number of rooms: 400
Reservation Options:
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Also Known As:
Melia Azul Ixtapa Hotel Ixtapa
Sol Melia Azul Ixtapa
Sol Melia Ixtapa
Hotel Style:
#4 On the Beach Hotel in Ixtapa
#5 Top resorts Hotel in Ixtapa
#6 Family Hotel in Ixtapa
#6 Romantic Hotel in Ixtapa
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Questions & Answers

Here's what travellers have asked, with answers from Azul Ixtapa Beach Resort & Convention Center staff and other travellers.
145 questions
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Welland, Canada

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Questions? Get answers from Azul Ixtapa Beach Resort & Convention Center staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We stayed at top level and had gorgeous views (toddler approved)!”
 of 5 bubbles GSilva6, 22 Feb 2017 | Read review
“Rooms on third floor and closer to convention center have a beautiful views and are quiet.”
 of 5 bubbles vanessasG6968HA, 13 Feb 2017 | Read review
“If staying in the main building, rooms around the centre of the hotel carry noise from the bar. Either end of the hotel will not be noisy.”
 of 5 bubbles whitewine4, 5 Feb 2017 | Read review
“Book Rooms from 1 to 10 side”
 of 5 bubbles YATREEGAN, 30 Jan 2017 | Read review
“Higher floors have better views.”
  • View from our room.
 of 5 bubbles trharts, 17 Jan 2017 | Read review
5 of 5