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Blvd. Paseo de Ixtapa S/N, Ixtapa, Zihuatanejo de Azueta 40880 Mexico
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COVID-19 update: See the added health and safety measures this property is taking.Read more
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Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitiser available to guests & staff
  • Stay-at-home policy for staff with symptoms
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Updated 22/10/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Hotel Fontan Ixtapa
Updated 22/10/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#14 of 25 hotels in Ixtapa
Location
Cleanliness
Service
Value
ALL INCLUSIVE HOTEL IN IXTAPA ZIHUATANEJO The Fontan Ixtapa hotel in the center of Playa Dorada, is a hotel that offers all-inclusive service to enjoy the best vacations with family and friends. In the process of total renovation, the main focus is on creating a world of fun experiences and laughter with entertainment, open spaces, excellent service, a greater gastronomic offer and new recreation areas for different ages and nationalities. We want our guests to have the best laughs and moments with their family, enjoying their present moment to the fullest. Let them interact, free themselves, play and get their creativity out in a safe environment surrounded by natural beauty.
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Property amenities
Free parking
Free internet
Pool
Bar / lounge
Beach
Bicycle tours
Children Activities (Kid / Family Friendly)
Kids club
Internet
Pool / beach towels
Adult pool
Outdoor pool
Restaurant
Breakfast available
Breakfast buffet
Kid-friendly buffet
Vending machine
Poolside bar
Entertainment staff
Evening entertainment
Table tennis
Nightclub / DJ
Kids pool
Kids' outdoor play equipment
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Full body massage
Massage
Solarium
24-hour security
Baggage storage
Concierge
Convenience store
Currency exchange
Gift shop
Non-smoking hotel
Sun loungers / beach chairs
Sun terrace
Sun umbrellas
ATM on site
24-hour front desk
Laundry service
Ironing service
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Room features
Air conditioning
Housekeeping
Private balcony
Room service
Safe
Telephone
Flatscreen TV
Hair dryer
Iron
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Room types
Ocean view
Pool view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Bay View
Ocean View
Languages Spoken
English, Spanish

Location

Full view
84Good for walkers
Grade: 84 out of 100
55Restaurantswithin 1 km
7Attractionswithin 1 km
3553Reviews117Q+A100Room tips
Traveller rating
  • 1,771
  • 796
  • 537
  • 215
  • 235
Time of year
Traveller type
Language
Selected filters
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  • English
pepita wrote a review Jun 2021
Montreal, Canada5 contributions3 helpful votes
Wonderful hotel for wonderful people. Those who did not like it should stay home or change destination, as simple as that. Estoy muy molesto ver los mexicanos/americanos criticar este hotel, a lo mejor deberian pensar antes de escribir.
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Date of stay: November 2020
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Response from Hotel Fontan Ixtapa, Atención al huésped/Recepción at Hotel Fontan Ixtapa
Responded 3 Jun 2021
Dear guest, We are very happy to know that you have noticed the excellent service and facilities of the hotel, we are fully sorry to know that if the objective of your vacation was fulfilled, which is to make the most of your vacation time We will share your comments with all collaborators to motivate them to continue providing excellent service to all our guests. It will be a pleasure to welcome you for your next visit to this beautiful city. It will be a pleasure to serve you for your next vacation Sincerely: Jorge L. Rodriguez Argemi General Manager Hotel Fontan Ixtapa
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NorthStar22874987824 wrote a review Jan 2020
Edmonton, Canada2 contributions1 helpful vote
Hotel's Favourite
I was very impressed with the Fontan Beach Resort. I was leary about going solo and especially an older single lady, but the Staff made me feel very welcome and accommodating. Everything was great and I would definitely come back again!
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Review collected in partnership with this hotel
Date of stay: January 2020
Room Tip: 20 - 40 pesos a day
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Response from Mariana R, Gerente de calidad at Hotel Fontan Ixtapa
Responded 25 Jan 2020
Querido huésped, nos da mucho gusto de saber que regresó con bien a su hogar, queremos agradecerle su comentario, su opinión es de gran valor para nosotros. Haremos extensivo su sentir a cada uno de nuestros colaboradores para motivarlos a continuar brindando un servicio de alta calidad. Sera un placer recibirle para su próxima visita a esta hermosa ciudad. Le invitamos a seguirnos en nuestra página oficial y redes sociales para futuras promociones y descuentos. Cordialmente…
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ELGRDO wrote a review Jun 2021
Palo Alto, California94 contributions15 helpful votes
Rude bartenders, hotel outdated with very low customers service delivery. Food is nasty and drinks as well will never stay here again I had two rooms for this trip and it was very disappionted...the only good thing was the check-in process Front desk agent was great and friendly.
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Review collected with Tripadvisor’s Reputation Pro
Date of stay: June 2021Trip type: Travelled with family
1 Repost
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Response from Hotel Fontan Ixtapa, Atención al huésped/Recepción at Hotel Fontan Ixtapa
Responded 3 Jun 2021
Dear guest, First of all we want to thank you for writing us your comments which are of great value to us, since they help us to know how we are progressing, We offer you an apology for how the perception was generated during your stay, our full intention is that you and your family members have had a wonderful time during your stay, We would love for you to give us some details, do you remember the characteristics of the chambermaid who attended you? Remember what food and drink you tried that you consider was not to your liking? I ask you this in order to analyze what is the root cause that caused your discomfort? In the most courteous and attentive way, we ask you to give us a second chance to show you that the aforementioned points have already been reversed, It will be a pleasure to serve you for your next vacation Sincerely Jorge L. Rodriguez Argemi General Manager Hotel Fontan Ixtapa
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Eduardo wrote a review May 2021
4 contributions2 helpful votes
In few words: this hotel is disgusting! Super dirty, the food and drink (as it is all inclusive) is the worst quality and the staff speciality the reception manager is terrible Avoid it.! There any much better options in Ixtapa!
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Date of stay: May 2021Trip type: Travelled with friends
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Response from Hotel Fontan Ixtapa, Atención al huésped/Recepción at Hotel Fontan Ixtapa
Responded 27 May 2021
Dear guest, We want to thank you for your comment as it helps us to know how we are progressing, We offer you an apology for how the perception was generated during your stay, believe us that our full intention is that you and your family have a wonderful time, Please support us with the details about which dish you tried that you consider was not to your liking? What drink did you taste that you consider was not to your liking? I ask you this to be able to analyze what is the root cause that caused your discomfort during your holidays. In the kindest and most attentive way we want to ask you to give us a second chance to show you that the points mentioned by you have been reversed. It will be a pleasure to serve you for your next vacation Atte: Jorge L. Rodriguez Argemi General Manager Hotel Fontan Ixtapa
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Ruben R Mizrahi wrote a review Mar 2021
Mexico City, Mexico1867 contributions833 helpful votes
Hotel is completely packed. I seriously doubt that hotel admin is following the restrictive measurements on occupancy dictated by the government. Completely full parking lot. More than 100 people at the same time at the tiny pool. Long lines for everything without safe distance: 25 minutes to be seated for breakfast. On top of that, everything feels cheap: - the service. - the ambiance. - the food. - the experience overall. Weird and outdated policies: - cards to be traded for Pool towels. - checkout is not at lobby but at a complicated location. - “pass for leaving” to be handled to security, otherwise they won’t let you leave. Not a happy stay.
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Date of stay: March 2021Trip type: Travelled with friends
3 Helpful votes
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Response from Hotel Fontán Ixtapa, Atención al huésped/Recepción at Hotel Fontan Ixtapa
Responded 10 Mar 2021
Dear mister Ruben, We want to thank you for answering our satisfaction survey, your comments are valuable to us since they help us to know how we are progressing in the daily operation. Before Mano we offer a great apology for how the perception was generated during your stay, believe us that our full intention is all our guests have a great time during their stay. It is a great dismay for us to read your experience and we are definitely clarifying each of your recommendations, We are aligned with government requirements, perhaps the perception in the exterior spaces may be small, we have four restaurants and three restaurants, covering in the same way the spaces in the pools and our beach, which is a natural service that the hotel is offering to all our guests, We know that we will be able to reverse many of our areas of opportunity thanks to your information. We will keep you informed if you wish and contact us to thank you and personally apologize for not meeting your expectations on this trip. We will be very vigilant and please accept a sincere apology on behalf of the entire team. We hope to see you soon for your next vacation. Attentively Jorge L. Rodriguez Argemi General Manager Hotel Fontan Ixtapa
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PRICE RANGE
US$103 - US$194 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
resort fontan ixtapa, hotel fontan ixtapa, fontan ixtapa beach resort
LOCATION
MexicoPacific CoastGuerreroZihuatanejo de AzuetaIxtapa
NUMBER OF ROOMS
474
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Frequently Asked Questions about Hotel Fontan Ixtapa
Which popular attractions are close to Hotel Fontan Ixtapa?
Nearby attractions include Delfiniti (1.0 km), Zorros Bar Ixtapa (0.5 km), and Golfito Ixtapa (1.0 km).
What are some of the property amenities at Hotel Fontan Ixtapa?
Some of the more popular amenities offered include a pool, an on-site restaurant, and a lounge.
Which room amenities are available at Hotel Fontan Ixtapa?
Top room amenities include air conditioning, a flat screen TV, and a pool view.
What food & drink options are available at Hotel Fontan Ixtapa?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at Hotel Fontan Ixtapa?
Yes, free parking is available to guests.
What are some restaurants close to Hotel Fontan Ixtapa?
Conveniently located restaurants include El Faro, Restaurante Condimento Hotel Emporio Ixtapa, and El Tiburon de la Costa.
Are there opportunities to exercise at Hotel Fontan Ixtapa?
Yes, guests have access to a pool during their stay.
Is Hotel Fontan Ixtapa located near the city centre?
Yes, it is 0.2 km away from the centre of Ixtapa.
Does Hotel Fontan Ixtapa offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Hotel Fontan Ixtapa?
The staff speaks multiple languages, including English and Spanish.
Does Hotel Fontan Ixtapa have any great views?
Yes, guests often enjoy the harbour view available here.