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On my scale of 1-5 stars , 5 being the best
-Cleanliness of room, restaurants, grounds, hotel common areas 5
-Location 5 .Directly on beach
-Friendliness and helpfulness of staff 4. I would have given this a 5 but some waiters in the main restaurant...More
Thank Marilyn H
Response from Miguel C, Director de Relaciones Públicas at Hotel Fontan IxtapaResponded 7 April 2017
Dear Marilyn H,
First for all, We would like to thank you, for taking the time to write about your experience during your stay with us, here in Ixtapa.
I want to offer my must sincere apologize, for the inconveniences you had.
We will, keep...More
We stayed only 22 hours and there were 2 fights one in the pool and in the lobby... food was not up to par. Staff was fine and rooms okay but not great. Too long of lines for drinks.... bars closed at 11. Beach was...More
1 Thank Jenniferpattison16
Response from Miguel C, Director de Relaciones Públicas at Hotel Fontan IxtapaResponded 4 April 2017
Thank you for taking the time to write a review. We apologize for the inconvenience during your stay. These guests who fought, had only a few hours to arrive and were immediately removed from the resort. We are in the process of renovations...More
So I unfortunately have to agree with last couple of reviews... the weekend was ridiculous most people were very friendly about 95% however the 5% were unbelievable!! Anyways not going to be negative, my room was phenomenal I was in 341 great views and I...More
2 Thank Johnny L
Response from Miguel C, Director de Relaciones Públicas at Hotel Fontan IxtapaResponded 28 March 2017
Thank you for taking the time to provide us your detailed feedback about your recent stay. We are pleased to hear that the service was efficient. We work tirelessly - day and night, to make our guests’ visits the most enjoyable experience ever....More
I'd like to start by saying that the staff did their job. They weren't overly friendly, like at other resorts where they are "welcome"!! " Hello-how are you today"?? That isn't what we saw each day but they did what they were supposed to do....More
Response from Miguel C, Director de Relaciones Públicas at Hotel Fontan IxtapaResponded 21 March 2017
Firstly, i would like to thank you for your recent visit to "Hotel Fontán Ixtapa". Our guest comments are very welcome, your feedback it helps us to improve and provide you a better service in your next visit. We are truly sorry for...More
The beach is excellent. The weather was 30c every day. Nice. The food was okay. The staff friendly. The room was clean and acceptable, but the hotel was very crowded, particularly on the weekend. It seems that the hotel issues day passes to local families...More
1 Thank Jerry W
Response from Miguel C, Director de Relaciones Públicas at Hotel Fontan IxtapaResponded 16 March 2017
Firstly, we would like to thank you for your recent visit and take the time to post a review. We are most a family resort and maybe that´s the reason why you saw many kids. But certainly, we do have by separated our...More
US$95 - US$395 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
#7 On the Beach Hotel in Ixtapa
#7 Top resorts Hotel in Ixtapa
Non-Smoking Rooms ,
Number of rooms
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There are no rooms that are smoking rooms . Ask for a balcony and there you can smoke . On the beach and on the edge of the patio you can . We are there from November 18 2017 to April 14 2018 . It’s a great place to come on... More
There are no rooms that are smoking rooms . Ask for a balcony and there you can smoke . On the beach and on the edge of the patio you can . We are there from November 18 2017 to April 14 2018 . It’s a great place to come on vacation . Just love it. The staff and the weather is just out of this world . Nice beaches too . Carole and Yvon Campeau 🇨🇦🇨🇦🇨🇦