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Sunscape Dorado Pacifico Ixtapa

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Sunscape Dorado Pacifico Ixtapa
Sunscape Dorado Pacifico Ixtapa
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2,013 Reviews from our TripAdvisor Community

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Showing 1,274: English reviews
Green Bay, Wisconsin
Reviewed yesterday NEWvia mobile

We went with a group of 16 people and all of us had a memorable time. We spent most of our time at the swim up bar. Simon and Raymundo were the best servers around! Very attentive and made the day exciting for us.

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Thank jolenehend
Lake Geneva, Wisconsin
Reviewed 2 days ago NEW

We stayed in February and the climate was perfect! 88 and sunny everyday. Booked an upgraded Ocean View Room which wasn't worth the upgrade. Did upgrade again to a suite and you couldn't find a better view in Ixtapa! It started a little rocky at check-in but beyond that the service was second to none. I've traveled to Mexico and...

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Thank superlean3
Gananoque, Canada
Reviewed 2 days ago NEW

The people and the resort are fine but the food was another story.There was a party of 4 travelling together and every one of us were sick for our last 3 days of holidays.The illness lasted up to 2 weeks after we got home.After visiting our Doctor is was suggested that it was the water.We were advised by the Sunwing...

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1Thank juliebattams
Coaldale
Reviewed 2 days ago NEW

We travelled here Feb 9-16. The resort is in a great location and the staff are very friendly and the weather was amazing! Ambrosia our server on the beach was top notch as was Jorge behind the beach bar. As for the rest... we're not really food critics and usually take the previous food comments lightly as everyone has their...

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1Thank Notagain2014
Ixtapa, Mexico
Reviewed 2 days ago NEW

Our 2nd visit to Sunscape and once again the service exceeds our expectations. Staff is extremely friendly and up for fun! Simon and Gersane provided amazing service at the pool, treating us like kings and queens. Simon always makes sure we're taken care of and have drinks in our hands. We will be back next year --can't wait!!

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1Thank jkip715
Sunscape Ixtapa... E, Director General at Sunscape Dorado Pacifico Ixtapa, responded to this review

Dear Jskipp: On behalf of Sunscape Dorado Pacífico Ixtapa staff and myself, I would like to thank you very much for taking the time to share such a nice review of us on TripAdvisor. It's an honor to hear this kind of comments of you, they very nice. We are very pleased to know that we met your expectations and...

Waconia, Minnesota
Reviewed 3 days ago NEWvia mobile

The staff at this hotel were the best we have come across! Every one of them smiling and making your stay great. I wish there were a few more restaurants to choose from not a huge selection but very easy to go out and try some new things! Everything kept very clean. Some of our favorites were George, and Juan...

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Thank Melissa o
Sunscape Ixtapa... E, Director General at Sunscape Dorado Pacifico Ixtapa, responded to this review

Dear Melissa: Thank you very much for your recent visit to our resort and for taking the time to share your review. We really appreciate each one of your comments, and are very happy to know that we went beyond your expectations. It is nice to know that Jorge and Juan and the rest of our staff made your stay...

Reviewed 4 days ago NEWvia mobile

We spent a week at Sunscape and the staff was excellent. Simon, Raymundo, Ulysis and Giovanni were all great servers. They all had great attitudes and ensured everyone had fun and drinks were filled. If I ever decide to visit again it will be because of them.

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Helpful?
Thank Matt D
Sunscape Ixtapa... E, Director General at Sunscape Dorado Pacifico Ixtapa, responded to this review

Dear Matt: Thank you very much for taking the time to share your experience with us on TripAdvisor. Your feedback is very important for us. We are very pleased to hear that you enjoyed your stay at our resort. We hope to have the honor of welcoming you back to this, your home! Sincerely, Jesús García General Manager

Milwaukee, Wisconsin
Reviewed 4 days ago NEW

This is about our 10th time to this hotel. It is a perfect location on the beach with shopping and restaurants right across the street. The food at the resort is ok, it seems to go downhill just a little bit every year but you can always find something to eat. The rooms are beautiful, we were in 1210 which...

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Thank 122gsms
Sunscape Ixtapa... E, Director General at Sunscape Dorado Pacifico Ixtapa, responded to this review

Dear Guest: Thank you very much for your 10th visit to our resort and for the time that you took to share your comment about your stay with us. We are very happy to know that you enjoy the hotel´s location, room, the view, and to know that our friendly staff Simón and Raymundo did a great job! We will...

Wisconsin
Reviewed 5 days ago NEW

We've been to Ixtapa a few other times and this was our first stay at the Dorado. The resort was very nice and updated. We were celebrating our anniversary and I had emailed ahead of time asking questions and mentioned why we were coming. Upon arrival, which was prior to check in time, we arrived at the front desk and...

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4Thank Carrie B
Sunscape Ixtapa... E, Director General at Sunscape Dorado Pacifico Ixtapa, responded to this review

Dear Carrie: Thank you very much for your recent visit to our resort and for the time that you took to share a comment about your stay with us. We are very happy to know that you enjoy your room, beach area, bar service,rooms amenities and food, and to know that our friendly staff made your stay enjoyable. Our goal...

Reviewed 6 days ago NEWvia mobile

My best friend and I, traveling along with a group from Wisconsin, just arrived home from a week spent at the Sunscape Dorado Pacifico Ixtapa. From the moment we arrived we were greeted with open arms by the staff. The customer service was top notch, always greeted respectfully and with a smile. We would like to point out specifically a...

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5Thank Becky V
Sunscape Ixtapa... E, Director General at Sunscape Dorado Pacifico Ixtapa, responded to this review

Dear Becky: We would like to thank you for your time to post a review and for your recent visit at our resort. We are so happy to hear that our staff Raymundo, Simon, Juan did a great job and made your stay so pleasant. We sincerely hope to welcome you backto Sunscape Dorado Pacifico on a future occasion so...

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Amenities

Highlights
  • Pool
  • Beachfront
  • Restaurant
  • Room Service
  • Free Parking
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
The resort offers families, couples and singles an Unlimited-Fun® escape. Each of the 285 guest rooms and suites, located in the 11-story tower, offers a private, furnished balcony with stunning ocean views.The Unlimited-Fun®, vibrant getaway begins with one shimmering pools with two waterslides and a swim-up bar, an Explorer’s Club with a playground, gourmet restaurants, relaxing bars serving premium brands and tons of daily activities. Ideally situated just 10 minutes away from the town of Zihuatanejo, guests will have the opportunity to enjoy fantastic golfing, shopping and nightlife for all ages and interests. ... more   less 

Additional Information about Sunscape Dorado Pacifico Ixtapa

Address: Paseo de Ixtapa s/n | Lote 3-A, Ixtapa, Zihuatanejo 40884, Mexico
Region: Mexico > Pacific Coast > Guerrero > Zihuatanejo > Ixtapa
Price Range: $237 - $491 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Sunscape Dorado Pacifico Ixtapa 4*
Number of rooms: 285
Reservation Options:
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Also Known As:
Sunscape Dorado Pacifico Ixtapa Hotel Ixtapa
Hotel Dorado Pacifico
Dorado Pacifico Ixtapa
Hotel Style:
#3 On the Beach Hotel in Ixtapa
#5 Luxury Hotel in Ixtapa
#6 Spa Hotel in Ixtapa
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Questions & Answers

Here's what travellers have asked, with answers from Sunscape Dorado Pacifico Ixtapa staff and other travellers.
192 questions
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Questions? Get answers from Sunscape Dorado Pacifico Ixtapa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms that face town and partial ocean view are very noisy on Saturday night booming very loud until 5am.Best room numbers in in 14 - 18”
 of 5 bubbles superlean3, 17 Feb 2017 | Read review
“Family suite a must (just the husband & I) Bigger room, comfy bed, great ocean view....”
 of 5 bubbles jkip715, 17 Feb 2017 | Read review
“Try to get a room with a king bed. They are softer.”
 of 5 bubbles SAMMYSET, 13 Feb 2017 | Read review
“locate on the east side of hotel quieter. Most rooms have nice views.”
 of 5 bubbles robbf621, 13 Feb 2017 | Read review
“Unless your paying for an upgrade, accept what is given as the average rooms have minimal ocean view. Be prepared and accept it.”
 of 5 bubbles Sandy7755, 13 Feb 2017 | Read review
5 of 5