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Sunscape Dorado Pacifico Ixtapa

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Sunscape Dorado Pacifico Ixtapa
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2,031 Reviews from our TripAdvisor Community

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Showing 1,289: English reviews
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Eagan, Minnesota
Reviewed yesterday NEW

We have stayed over the course of 17 years at many of the Hotels Ixtapa has to offer, but none come close to Sunscape! The hotel is fantastic, but what makes your hotel so successful is your staff! Special thanks to Freddy and the rest of the bell staff, Rafael and the rest of the front desk staff, to all...

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Helpful?
Thank llpestmanagement
Green Bay
Reviewed yesterday NEW

My wife and stay here Feb 10 thru the 24th and it was unbelievable stay from Alma at the front desk Freddy and Bryan greeting us everyday front the front of the hotel to Juan in the suncape lounge and the barracuda bar and always Raymono and Simon at the swim up bar. They always have nice things to say...

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Helpful?
Thank Brent M
Alberta, Canada
Reviewed yesterday NEW

Ixtapa beach is one of the main reasons we return because of the beautiful long stretch of sand, warm pacific ocean and fun waves. We like to pick a resort close to the town of Ixtapa so we can walk out and enjoy the wonderful food they have in town. We upgraded to the SunClub so I cannot speak of...

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Thank windyAB
Reviewed 2 days ago NEW

We were fully pleased with our vacation here overall. We stayed 8 days and returned yesterday. Why we liked it there? Here are the reasons that come first to mind. -Welcoming, helpful staff. Raymundo and Simon at the swim up bar were always enjoyable, prompt, and smiling. Everyone in the SunClub was always helpful and immediately met our queries with...

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Helpful?
Thank Lynn R
Sunscape Ixtapa... E, Director General at Sunscape Dorado Pacifico Ixtapa, responded to this review

Dear Lynn: Thank you very much for your nice comments about us, we appreciate the time that you took to let us know your experience in our resort. We are very happy to know that you enjoyed your room, pool, food and beverages services at our resort. Juan is very happy for his mention and definitely we will share your...

Regina, Canada
Reviewed 2 days ago NEW

We recently returned from a two-week vacation at this resort. It was our first time in Ixtapa, after four years in Huatulco and several trips to Playa del Carmen and Puerto Vallarta and one trip to Mazatlan. We love Huatulco (and now Ixtapa) for the hot, hot weather that you can always rely on. We now prefer Ixtapa over Huatulco...

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1Thank Theresa D
Silverdale, Washington
Reviewed 3 days ago NEW

Lots of smoking! The no smoking rule is not enforced. The staff was Amazing Gustavo at the seafood restaurant and Juan at the Italian place were the best. Freddy the bellboy was awesome and would help you with anything. I could go on and on about the wonderful staff. The pool was great but they let people throw their towels...

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Helpful?
Thank adkin14
Sunscape Ixtapa... E, Director General at Sunscape Dorado Pacifico Ixtapa, responded to this review

Dear Adkin: Thank you very much for your nice comments about us, we appreciate the time that you took to let us know your experience in our resort. We are happy to know that our friendly staff made your stay enjoyable. Be sure that we will share this information with them. All our hotel rooms are non-smoking. Our restaurants, beach...

Appleton, Wisconsin
Reviewed 4 days ago NEW

The staff was the best ! simon an raymundo at the swim up bar are awesome ! the omelet cook was great as well.i wish the supper buffet was a bit bigger,but the food was good ,not great.note to anyone going here,dont put anythging down to save chairs before 7 am unless you plan on sitting there,they will take it...

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Helpful?
1Thank curt520
Sunscape Ixtapa... E, Director General at Sunscape Dorado Pacifico Ixtapa, responded to this review

Dear Curt: We would like to thank you for your time to post a review and for your recent visit at our resort. We are so happy to hear that our staff did a good job and made your stay so pleasant and also to know that you enjoy our destination. It is nice to know that our staff Simon...

Alberta, Canada
Reviewed 5 days ago NEW

We stayed at the Sunscape in January for our anniversary. The resort has so many pro's and only one huge con so lets get that out of the way. The food is not great at all. Selections are very limited and often not tasty or appealing. The Surf and turf night was good, and the Italian restaurant was complimented a...

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Helpful?
Thank Pauline E
Sunscape Ixtapa... E, Director General at Sunscape Dorado Pacifico Ixtapa, responded to this review

Dear Pauline: I want to Thank you for the opportunity you gave us to host you during your vacations. We always look forward to hearing from our guests about their experiences at our resort and following up on any concerns or suggestions, they are more than welcomed. I want to express a sincere apology for not meeting your expectations and...

Ontario
Reviewed 6 days ago NEWvia mobile

I travelled with a group of 50. We all had a great time! The resort is the cleanest I've ever seen. Has a large amount of staff and security who were all very friendly ! Never waited long for a drink or food either. Ok variety of food. Breakfast was the best. Lunch and dinner were good but very repetitive...

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Helpful?
Thank tamful
Sunscape Ixtapa... E, Director General at Sunscape Dorado Pacifico Ixtapa, responded to this review

Dear Tamful: First and foremost I want to thank you for the opportunity you and your group gave us to host you during your vacations. We always look forward to hearing from our guests about their experiences at our resort and following up on any concerns or suggestions; they are more than welcomed as they help us in improving our...

Clinton, Iowa
Reviewed 6 days ago NEW

We just returned from our Apple Vacation trip to Ixtapa Sunscape Dorado Pacifica resort on 2-19-2017. The resort was very clean, well managed, wonderful staff. The rooms had a good view of the pacific ocean, The beds were very firm, but we managed. We had a ball hanging around the pool watching the entertainment. The food was not very good...

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Helpful?
1Thank randygi
Sunscape Ixtapa... E, Director General at Sunscape Dorado Pacifico Ixtapa, responded to this review

Dear Randygi: Thank you for the opportunity you gave us to host you during your vacations. We always look forward to hearing from our guests about their experiences at our resort and following up on any concerns or suggestions, they are more than welcomed. I want to express a sincere apology for not meeting your expectations and do wish you...

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Amenities

Highlights
  • Pool
  • Beachfront
  • Restaurant
  • Room Service
  • Free Parking
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
The resort offers families, couples and singles an Unlimited-Fun® escape. Each of the 285 guest rooms and suites, located in the 11-story tower, offers a private, furnished balcony with stunning ocean views.The Unlimited-Fun®, vibrant getaway begins with one shimmering pools with two waterslides and a swim-up bar, an Explorer’s Club with a playground, gourmet restaurants, relaxing bars serving premium brands and tons of daily activities. Ideally situated just 10 minutes away from the town of Zihuatanejo, guests will have the opportunity to enjoy fantastic golfing, shopping and nightlife for all ages and interests. ... more   less 

Additional Information about Sunscape Dorado Pacifico Ixtapa

Address: Paseo de Ixtapa s/n | Lote 3-A, Ixtapa, Zihuatanejo 40884, Mexico
Region: Mexico > Pacific Coast > Guerrero > Zihuatanejo > Ixtapa
Price Range: $232 - $493 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Sunscape Dorado Pacifico Ixtapa 4*
Number of rooms: 285
Reservation Options:
TripAdvisor is proud to partner with Orbitz, Booking.com and Hotels.com so you can book your Sunscape Dorado Pacifico Ixtapa reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Sunscape Dorado Pacifico Ixtapa Hotel Ixtapa
Hotel Dorado Pacifico
Dorado Pacifico Ixtapa
Hotel Style:
#3 On the Beach Hotel in Ixtapa
#5 Luxury Hotel in Ixtapa
#6 Spa Hotel in Ixtapa
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Questions & Answers

Here's what travellers have asked, with answers from Sunscape Dorado Pacifico Ixtapa staff and other travellers.
197 questions
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Questions? Get answers from Sunscape Dorado Pacifico Ixtapa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Sun Club Top Floor was excellent. Cleaning staff were even quiet in the mornings”
 of 5 bubbles windyAB, 25 Feb 2017 | Read review
“Higher floors have fantastic views.”
 of 5 bubbles 260lynnr, 24 Feb 2017 | Read review
“Rooms on the north side are much better rooms, the view is better and there's not as much noise at night from the clubs in town.”
 of 5 bubbles 370paulinee, 21 Feb 2017 | Read review
“Choose a northwest facing ocean view room.”
 of 5 bubbles randygi, 20 Feb 2017 | Read review
“Furthest away from Senor Frog's!!”
 of 5 bubbles 5hoppy4, 19 Feb 2017 | Read review
5 of 5