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Sunscape Dorado Pacifico Ixtapa

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Sunscape Dorado Pacifico Ixtapa
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1,840 Reviews from our TripAdvisor Community

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There are newer reviews for Sunscape Dorado Pacifico Ixtapa
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Showing 1,144: English reviews
Saint Paul, Minnesota
Level Contributor
12 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 2 weeks ago

I can't wait! I am coming home to the Sunscape Dorado Pacifico again this winter. I have been visiting for over 10 years and staying right here. I began coming for a week of mother-daughter time after my dad passed. My parents were coming here for years before that. Now, I come with my husband...and it is like coming home.... More 

Helpful?
2 Thank Laura K
Sunscape Ixtapa... E, General Manager at Sunscape Dorado Pacifico Ixtapa, responded to this review

Dear Laura K, Thank you very much for your preference and for your nice comments about us. We apreciate the time that you took to let us know your experience in our resort. We are so happy to hear that our staff did a good job and made your stay so pleasant. We hope to welcome you back to this... More 

Los Angeles, California
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 2 weeks ago

This is a smaller scale resort in comparison to RIU or Iberostar but what it lacks in size, it sure provides in service. ROOM: We stayed in room 2115 and had a great ocean view of the beach. Room was large and clean. Loved the large standing shower (no tub). Water pressure was great! They gave us bath robs and... More 

Helpful?
1 Thank karenlalaian
Sunscape Ixtapa... E, Director General at Sunscape Dorado Pacifico Ixtapa, responded to this review

Dear Ms. Karenlalaian Thank you very much for your nice comments about us, we apreciate the time that you took to let us know your experience in our resort. We are so happy to read that our rooms, food and beberages services, but at overall, our staff meet with your expectations to made a excepcional vacations. Also, we want to... More 

Level Contributor
61 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 2 weeks ago via mobile

I gave been staying at the Dorado for a couple weeks every wither for the last 25 years. The staff stays there until they retire. I have known many of them for years. They always remember us when we return the next year everything is top notch the only complaint would be that the air conditioning never seems to quite... More 

Helpful?
3 Thank Doug S
Sunscape Ixtapa... E, Director General at Sunscape Dorado Pacifico Ixtapa, responded to this review

Dear Doug S, We would like to thank you for your time to post a review and for your loyalty towards our beautiful resort. We are so happy to hear that our staff once again made your stay so pleasant, like home away from home. Also, we want to thank you for giving us your remarks about our air conditioning... More 

Phoenix, Arizona
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 2 weeks ago

The Sunscape became a home away from home! The staff is amazing! Remembered who we were as we trudged around the property. The beds were ultra comfortable ( i had requested soft bed) Check in was prompt and there were english speaking staff if necessary. My only complaint was no internet in the room -unless charged for it.They said there... More 

Helpful?
2 Thank spritz6907
Sunscape Ixtapa... E, Director General at Sunscape Dorado Pacifico Ixtapa, responded to this review

Dear Guest, We appreciate the time that you took to let us know your experience whit us. We are so happy to hear that our houskeeping staff did a good job and made your stay so comfortable. Our front desk team will be very happy to know that they made your check in process very smooth and prompt. Your comments... More 

Chicago, Illinois
Level Contributor
13 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 2 weeks ago via mobile

Had such a wonderful mini vacation on a quick getaway in Ixtapa. Sunscape was well equipped and perfect for my stay. I visited with two other friends and we were given the royal treatment. We had especially great service from Simon at the poolbar who shared with us his experiences over about 28 years at the resort. We had a... More 

Helpful?
2 Thank Henljo2
Sunscape Ixtapa... E, General Manager at Sunscape Dorado Pacifico Ixtapa, responded to this review

Dear Henljo2, Thank you very much for your nice comments about us, we appreciate the time that you took to let us know your experience in our resort. We are so happy to hear that our staff did a good job and made your stay so pleasant. We just want to say that we will be more than happy to... More 

2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 2 weeks ago

We had so much fun. We stayed at the hotel the majority of the time and relaxed! It was fun to visit with Simon at the swim up bar, he makes fabulous drinks and always has a smile on his face. We were thrilled that he remembered us from 4 years ago. I feel he helped make our stay more... More 

Helpful?
2 Thank Stephanie D
Sunscape Ixtapa... E, General Manager at Sunscape Dorado Pacifico Ixtapa, responded to this review

ear Stephanie D, Thank you very much for your preference and for your nice comments about us, we appreciate the time that you took to share them. We are very happy to know that our friendly staff made your stay more enjoyable. Definitely we will share your comments with Simon, David, Isidro and Bryan and recognize for them great service.... More 

Regina
Level Contributor
55 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
Reviewed 3 weeks ago

A few things have changed since our last stay in 2014. First off the elevators have been repaired and now work flawless. The selection of international beverages is much improved. The beds must have new mattresses as they are as good as any hotel, two years ago they were rock hard. I would recommend this resort to anyone. I would... More 

Helpful?
1 Thank gkll
Sunscape Ixtapa... E, Director General at Sunscape Dorado Pacifico Ixtapa, responded to this review

Dear guest ckll, Thank you very much for your preference and for your nice comments about us, we appreciate the time that you took to share them. We are very happy to know that our friendly staff made your stay more enjoyable. Definitely we will share your comments with Leonel and Antonio and recognize for them great service We will... More 

Columbia, South Carolina
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 3 weeks ago

Really enjoyed this resort. The all inclusive had very good food in the three restaurants (I really liked the buffet) and for once I wasn't sorry I was at an all inclusive. The rooms were clean and cheerful and the mini bar was restocked whenever needed (all-included). The pool was inviting and the beach clean and inviting. There was a... More 

Review collected in partnership with this hotel

Helpful?
1 Thank LindaSG326
Sunscape Ixtapa... E, Director General at Sunscape Dorado Pacifico Ixtapa, responded to this review

Dear Linda SG32, Thank you very much for your nice comments about us, we appreciate the time that you took to let us know your experience in our resort. We are so happy to hear that our staff did a good job and made your stay so pleasant. We just want to say that we will be more than happy... More 

Nanaimo, Canada
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 3 weeks ago

We booked this hotel through WestJet vacations and it was our first time doing it like this. But we have been pleasantly surprised at how lovely it really is! We are still here for another week and am very happy that we decided to book both weeks at the same place. We did book a honeymoon suite with a full... More 

Helpful?
1 Thank m0nicabriggs
Sunscape Ixtapa... E, General Manager at Sunscape Dorado Pacifico Ixtapa, responded to this review

Dear Monicabriggs, Thank you for your preference! We appreciate the time that you took to let us know your experience with us. We are so happy to hear that our staff did a good job and made your stay so pleasant. We just want to say that we will be more than happy to welcome you once again at this... More 

A TripAdvisor Member
Reviewed 3 weeks ago via mobile

We had a great holiday at this resort. We were there for a week. Not many Canadians there at this time of year mostly locals. The food was very average as a resort. Service was really good at the pool bar. Simon met our needs efficiently. Antonio also provided great service around the pool area.

Helpful?
Thank A TripAdvisor Member
Sunscape Ixtapa... E, Director General at Sunscape Dorado Pacifico Ixtapa, responded to this review

Dear guest, We appreciate the time that you took to let us know your experience whit us. We are so happy to hear that our staff did a good job and made your stay so pleasant. We hope to welcome you back very soon at this your home away from home, Sunscape Dorado Pacifico Ixtapa. Sincerely, Jesús Garcia General Manager More 

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Amenities

Highlights
  • Pool
  • Beachfront
  • Restaurant
  • Room Service
  • Free Parking
  • Bar/Lounge
  • Spa
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Paid Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
The resort offers families, couples and singles an Unlimited-Fun® escape. Each of the 285 guest rooms and suites, located in the 11-story tower, offers a private, furnished balcony with stunning ocean views.The Unlimited-Fun®, vibrant getaway begins with one shimmering pools with two waterslides and a swim-up bar, an Explorer’s Club with a playground, gourmet restaurants, relaxing bars serving premium brands and tons of daily activities. Ideally situated just 10 minutes away from the town of Zihuatanejo, guests will have the opportunity to enjoy fantastic golfing, shopping and nightlife for all ages and interests. ... more   less 

Additional Information about Sunscape Dorado Pacifico Ixtapa

Address: Paseo de Ixtapa s/n | Lote 3-A, Ixtapa, Zihuatanejo 40884, Mexico
Region: Mexico > Pacific Coast > Guerrero > Zihuatanejo > Ixtapa
Price Range: $222 - $655 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Sunscape Dorado Pacifico Ixtapa 4*
Number of rooms: 285
Reservation Options:
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Also Known As:
Sunscape Dorado Pacifico Ixtapa Hotel Ixtapa
Hotel Dorado Pacifico
Dorado Pacifico Ixtapa
Hotel Style:
#3 On the Beach Hotel in Ixtapa
#4 Luxury Hotel in Ixtapa
#5 Spa Hotel in Ixtapa
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Questions & Answers

Here's what travellers have asked, with answers from Sunscape Dorado Pacifico Ixtapa staff and other travellers.
153 questions
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Questions? Get answers from Sunscape Dorado Pacifico Ixtapa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“1510 - 1515 great views, great rooms and above 1610-1615 ect up to 21”
 of 5 bubbles B1262VRbrianm, 29 Nov 2016 | Read review
“Ocean view”
 of 5 bubbles fredr917, 19 Nov 2016 | Read review
“Most rooms are ocean view”
 of 5 bubbles , 18 Nov 2016 | Read review
“I've loved them all, but I always get ocean view”
 of 5 bubbles LauraK891, 18 Nov 2016 | Read review
“We had an ocean front suite with amazing views.”
 of 5 bubbles V8987PBstephanied, 14 Nov 2016 | Read review
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