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Sunscape Dorado Pacifico Ixtapa

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Sunscape Dorado Pacifico Ixtapa
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2,013 Reviews from our TripAdvisor Community

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There are newer reviews for Sunscape Dorado Pacifico Ixtapa
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Showing 1,274: English reviews
Dubuque, Iowa
Reviewed 30 November 2014

My family has been coming to the Sunscape for the past 2 years and will be returning for a 3rd year in January. An amazing ocean view is available with nearly every room. Nearly every type of food is available within the many hotel restaurants. There are also many local restaurants just a few steps outside the front gates. The...

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Helpful?
2Thank Chad1586
Sunscape Ixtapa... E, General Manager at Sunscape Dorado Pacifico Ixtapa, responded to this review

Dear Chad1586, Thank you very much for your confidence and preference, it is an honor to welcome you at this your home away from home, Sunscape Dorado Pacifico Ixtapa. We also want to thank you for taking the time to share your nice experience on TripAdvisor, we really appreciate your review, it is very value for us. We are looking...

Kelowna, Canada
Reviewed 25 November 2014

We spent a week at Sunscape Dorado with another couple and came away wanting and planning our return trip. The resort and staff exceeded expectations! The staff were all accommodating and keen to ensure our visit was memorable. All the staff received an A+ grade! The resort meet all our expectations in terms of activities, service, pool time, food quality...

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Helpful?
1Thank Jim G
Sunscape Ixtapa... E, General Manager at Sunscape Dorado Pacifico Ixtapa, responded to this review

Dear Jim G, We are very glad to hear that we exceeded expectations, thank you for taking the time to share your nice experience lived at our resort. It is really satisfactory to know that you had a great time with us. We always do our best to keep you happy and have a memorable stay. We would love to...

Lakeside, Oregon
Reviewed 24 November 2014

Unfortunately we were looking for a 4 star hotel or higher this isn't it. The only wonderful thing about this hotel is the staff. Beds are hard, not the memory foam advertised, furniture in common areas is run down. Upon arrival we were pulled aside for a talk by their "club" rep who wanted us to sign up immediately after...

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Helpful?
4Thank Carol S
Sunscape Ixtapa... E, General Manager at Sunscape Dorado Pacifico Ixtapa, responded to this review

Dear Carol S, Thank you very much for taking the time to let us know your review, unfortunately we can see that you did not enjoy your vacation with us and we regret to know that our resort did not meet your expectations. We sincerely hope to welcome you once again to Sunscape Dorado Pacifico Ixtapa on a future occasion...

Calgary, Canada
Reviewed 24 November 2014

We recently traveled to Mexico and stayed on our 7-day vacation four our 1 year wedding anniversary at Sunscape Dorado Pacifico Ixtapa hotel. Me and my husband had a lovely time overall. The food and service were incredible at all the restaurants on the resort and we went to all of them several times during our stay. People were very...

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Helpful?
2Thank Andreea T
Sunscape Ixtapa... E, General Manager at Sunscape Dorado Pacifico Ixtapa, responded to this review

Dear Andreea T, We want to thank you very much for sharing such a nice review of us on TripAdvisor, your feedback is very important for us, so thank you, we are very glad to read each nice comment. Also, we would like to appreciate your recommendations, I am sure that they will be useful for the travelers who are...

Reviewed 21 November 2014

This was our fourth year in a row that we go on vacation here!! The entertainment staff is top notch!! They keep you entertained all day!! Then the bar staff..WOW!! From Antonio always making sure we had our drinks to Raymundo making his "Raymundo Special" and delivery them to us was PERFECT!!! We never had any reason to leave because...

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Helpful?
1Thank Ralph L
Sunscape Ixtapa... E, General Manager at Sunscape Dorado Pacifico Ixtapa, responded to this review

Dear Ralph L, We really appreciate your preference to our resort, it is an honor to have you among our distinguished guests. Thank you very much for taking the time to share your nice experience on TripAdvisor. We are very happy to know that once again you enjoyed your vacation at this beautiful resort and paradise. Antonio and Raymundo say...

Calgary, Canada
Reviewed 18 November 2014

Just returned from our family vacation at the Dorado Pacifico and we were very happy. There were 6 of us of three generations. Our kids are 10 & 12 and their grandparents are in their early 70's. Everyone was happy with the hotel and the food. What we found great was the ability to interact with the Mexican people who...

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Helpful?
3Thank DavidWB68
Sunscape Ixtapa... E, General Manager at Sunscape Dorado Pacifico Ixtapa, responded to this review

Dear DavidWB68, Thanks to you for choosing our beautiful resort to spend your vacation, for giving us the opportunity to assist you, it was an honor to have you with us at this your home away from home. We really appreciate the time that you took for sharing your nice experience on TripAdvisor, all your comments are very important for...

Lethbridge, Canada
Reviewed 17 November 2014

This hotel shines when it comes to service. All staff are friendly, attentive and accommodating. I enjoyed the pool and entertainment staff. Thank you to Blanca and Xavier for daily aquafit sessions. Thank you to Raymundo for delivering special beverages at our request! I enjoyed this hotel because it was easy to get around. The food was amazing in it's...

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2Thank Danielle T
Sunscape Ixtapa... E, General Manager at Sunscape Dorado Pacifico Ixtapa, responded to this review

Dear Danielle T, We are so happy to know that you enjoyed your vacation at our resort. Thank you very much for taking the time to share your nice experience on TripAdvisor. We do our best to meet your expectations, so it is really nice to hear that we achieved it. We would also like to thank you for your...

Cabo San Lucas, Mexico
Reviewed 16 November 2014

One of the things I like of this hotel is the location, is located on the hotel zone, across from little shops, restaurants and next door to a really really nice bike path that takes you to enjoy the amazing views. The hotel offers a great value, they have amazing entertainment at night with professional dances. The food is also...

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1Thank mecxicana
Sunscape Ixtapa... E, General Manager at Sunscape Dorado Pacifico Ixtapa, responded to this review

Dear mecxicana, Thank you very much for sharing such a nice review of us on TripAdvisor. We are so glad to know that you had a nice experience at our resort. We also want to thank you for your remark, it is very important for us. Please rest assured that it will be taken into consideration in order to improve...

Saskatoon, Canada
Reviewed 11 November 2014

Stayed at this hotel from Oct 31 to Nov 7, 2014. The property is well maintained and other than one elevator breakdown (short) and a power failure that affected more than one hotel, we had no issues at all with the property. It is nice and compact so everything is only a short walk away. The only thing that lowers...

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6Thank dlink
Sunscape Ixtapa... E, General Manager at Sunscape Dorado Pacifico Ixtapa, responded to this review

Dear dlink, We want to thank you very much for taking the time to post such a nice review of us on TripAdvisor. We really appreciate each one of your comments, they very value for us. We would like to take this opportunity to announce that we replaced all for elevators with Brand new models. These new elevators utilize the...

Calgary, Canada
Reviewed 7 November 2014

I just got home from a 5 day girls trip and I can't say enough great things about this resort. Rooms were very clean, food was what I would expect and the beach was one of the nicest I've been on - so clean with lovely white sand. The people at this resort that made this holiday so fantastic. Workers...

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Helpful?
2Thank Lynn C
Sunscape Ixtapa... E, General Manager at Sunscape Dorado Pacifico Ixtapa, responded to this review

Dear Lynn C, Thank you very much for your nice comments of us and for taking the time to share them on TripAdvisor, they are very important. We are really happy to hear that you had a fantastic vacation in our resort. We appreciate your recommendation and preference. We hope to see you soon at this your home away from...

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Amenities

Highlights
  • Pool
  • Beachfront
  • Restaurant
  • Room Service
  • Free Parking
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
The resort offers families, couples and singles an Unlimited-Fun® escape. Each of the 285 guest rooms and suites, located in the 11-story tower, offers a private, furnished balcony with stunning ocean views.The Unlimited-Fun®, vibrant getaway begins with one shimmering pools with two waterslides and a swim-up bar, an Explorer’s Club with a playground, gourmet restaurants, relaxing bars serving premium brands and tons of daily activities. Ideally situated just 10 minutes away from the town of Zihuatanejo, guests will have the opportunity to enjoy fantastic golfing, shopping and nightlife for all ages and interests. ... more   less 

Additional Information about Sunscape Dorado Pacifico Ixtapa

Address: Paseo de Ixtapa s/n | Lote 3-A, Ixtapa, Zihuatanejo 40884, Mexico
Region: Mexico > Pacific Coast > Guerrero > Zihuatanejo > Ixtapa
Price Range: $237 - $491 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Sunscape Dorado Pacifico Ixtapa 4*
Number of rooms: 285
Reservation Options:
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Also Known As:
Sunscape Dorado Pacifico Ixtapa Hotel Ixtapa
Hotel Dorado Pacifico
Dorado Pacifico Ixtapa
Hotel Style:
#3 On the Beach Hotel in Ixtapa
#5 Luxury Hotel in Ixtapa
#6 Spa Hotel in Ixtapa
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Questions & Answers

Here's what travellers have asked, with answers from Sunscape Dorado Pacifico Ixtapa staff and other travellers.
192 questions
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Questions? Get answers from Sunscape Dorado Pacifico Ixtapa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms that face town and partial ocean view are very noisy on Saturday night booming very loud until 5am.Best room numbers in in 14 - 18”
 of 5 bubbles superlean3, 17 Feb 2017 | Read review
“Family suite a must (just the husband & I) Bigger room, comfy bed, great ocean view....”
 of 5 bubbles jkip715, 17 Feb 2017 | Read review
“Try to get a room with a king bed. They are softer.”
 of 5 bubbles SAMMYSET, 13 Feb 2017 | Read review
“locate on the east side of hotel quieter. Most rooms have nice views.”
 of 5 bubbles robbf621, 13 Feb 2017 | Read review
“Unless your paying for an upgrade, accept what is given as the average rooms have minimal ocean view. Be prepared and accept it.”
 of 5 bubbles Sandy7755, 13 Feb 2017 | Read review
5 of 5