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Sunscape Dorado Pacifico Ixtapa

2,533 reviews
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Traveller (1647)
Pool & Beach (384)
Room & Suite (360)
Overview
  • Excellent50%
  • Very good32%
  • Average11%
  • Poor4%
  • Terrible3%
Travellers talk about
“bluewater grill”(71 reviews)
“sun club”(68 reviews)
“da mario”(38 reviews)
Free Internet
Free Parking
Breakfast included
Air Conditioning
Beachfront
Pool
Non-Smoking Hotel
4.0 Star Hotel
All hotel details
Offers from Sunscape Dorado Pacifico Ixtapa
Offers & Announcements: Winter Greataways!
Hotel deals
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Rooms
28 Jan29 Jan
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (2,533)Write a Review
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Traveller rating
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621 - 625 of 1,489 reviews
Reviewed 10 April 2015

This was our first stay at this resort, and overall I found the staff friendly and efficient. The drawback is that we didn't get the room we paid for. When we booked this trip we were advised to pay extra to ensure that we got...More

Thank Cindy H
Response from Sunscape Ixtapa... E, Manager at Sunscape Dorado Pacifico IxtapaResponded 12 April 2015

Dear Cindy H, First of all, I would like to thank you for your preference and for taking the time to share your experience with us on TripAdvisor. Our guests comments are truly important for us as these provide us with valuable information to improve...More

Reviewed 10 April 2015

Alejandro & the entertainment team do an amazing job everyday to make sure visitors are having fun or have something to watch/do. GREAT JOB! Keep it up! Ixtapa has large wide beaches, a great town to walk through, lots of outdoor activities and the ocean...More

Thank oiwaszko
Response from Sunscape Ixtapa... E, Manager at Sunscape Dorado Pacifico IxtapaResponded 12 April 2015

Dear oiwaszko, Thank you for taking the time to share your experience on TripAdvisor. We are very happy to know that our staff made your stay more enjoyable. We wish to see you soon at this your home away from home, Sunscape Dorado Pacifico Ixtapa...More

Reviewed 10 April 2015

High lights include the awesome beach, warm water, and cloudless sky. Staff is friendly and helpful. They helped us change our room to get the ocean view we paid for. Low lights start with painfully slow internet, rock hard mattress, and similar beach chairs. Food...More

1  Thank Greg O
Response from Sunscape Ixtapa... E, Manager at Sunscape Dorado Pacifico IxtapaResponded 12 April 2015

Dear Greg O, First of all, I would like to thank you for your preference and for taking the time to share your experience with us on TripAdvisor. Our guests comments are truly important for us as these provide us with valuable information to improve...More

Reviewed 9 April 2015

The price was right (with Flight Centre), the weather outstanding and the meals were fabulous. No reservations for specialty restaurants, no wrist bands and room service 24hr to boot! We took a bus to Ropa Beach, to Ixtapa Island and loved the cabanas at our...More

1  Thank DianeCastilloMirkov
Response from Sunscape Ixtapa... E, Manager at Sunscape Dorado Pacifico IxtapaResponded 16 April 2015

Dear DianeCastilloMirkov, We would like to thank you for your preference and for the time that you took for to post a nice review about us on TripAdvisor. We are very happy to know that you enjoyed your vacation at our resort. We wish to...More

Reviewed 9 April 2015

We have stayed at Sunscape 3 times and it is obvious that improvements have been made since our last visit with new elevators. The service is excellent and the drinks are frequent. The food arrives cold sometimes from a la carte choices but otherwise good....More

Thank jaade
Response from Sunscape Ixtapa... E, Manager at Sunscape Dorado Pacifico IxtapaResponded 11 April 2015

Dear jaade, Thank you very much for such a nice review of us. It is always a pleasure to read our guest’s feedback in order for us to improve our service levels and maintain those who make us proud of in order to fulfill our...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Beachfront
Restaurant
Room Service
Free Parking
Free Internet
Bar/Lounge
Spa
Breakfast included
Fitness Centre with Gym / Workout Room
Hotel Amenities
Room Service
Free Parking
Business Centre with Internet Access
Children Activities (Kid / Family Friendly)
Airport Transportation
Breakfast included
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Pool
Restaurant
Bar/Lounge
Spa
Hot Tub
Tennis Court
Fitness Centre with Gym / Workout Room
Outdoor pool
Details
Price range
US$177 - US$345 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Luxury Hotel in Ixtapa
#3 On the Beach Hotel in Ixtapa
#4 Spa Hotel in Ixtapa
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$177 - US$345 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Luxury Hotel in Ixtapa
#3 On the Beach Hotel in Ixtapa
#4 Spa Hotel in Ixtapa
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (1647)
Pool & Beach (384)
Room & Suite (360)
Dining (205)
Hotel & Grounds (983)
Family and Play Areas (29)
Bathroom (11)
Business Centre & Event Rooms (7)
Questions & Answers
Ask a question
Ram3L2
19 January 2018|
AnswerShow all 2 answers
Response from Laura K | Reviewed this property |
They don't have a fan in the rooms, but the rooms are well air-conditioned.
0
Votes
WIBeachGirl
19 January 2018|
AnswerShow all 5 answers
Response from Mark B | Reviewed this property |
Sunclub encourages the kids to stay inside, when I'm sure the goal of the vacation is to have the kids outside. If all they want to do is live vicariously through their little screens, then leave them at home with a... More
0
Votes
Tracey P
17 January 2018|
AnswerShow all 6 answers
Response from Cindy H |
We are at the resort right now and find the food pretty good. There is not a huge variety, breakfast is good and we enjoyed lunch at the restaurant near the pool. There are really great restaurants you can walk to for dinner... More
3
Votes
Room Tips
"Sun club is the top two floors, makes the view better and might help with late night sounds."
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"Try for ocean front."
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"ALL rooms are ocean view- beautiful!!!!"
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"Choose ocean view rooms. Stay off the 10th floor which is just above the meazzanine and can be very noisy,"
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