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Pacifica Resort Ixtapa

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Pacifica Resort Ixtapa
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957 Reviews from our TripAdvisor Community

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Showing 362: English reviews
Anchorage, Alaska
Reviewed 8 January 2017

Wonderful trip! Napoleon was our Concierge’ at Pacifica Ixtapa. He's absolutely wonderful, ten of ten! He's always there when you need him for arranging daily activities, arranging dinner plans and even making sure you have a chilled towel for your forehead during the beers-bee match on the beach. Maui, you have keep the beers-bee alive in the activities, all you...

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Helpful?
Thank AK_Kitty
HectorMT18, Director de Relaciones Públicas at Pacifica Resort Ixtapa, responded to this review

Dear AK_Kitty, Thank you very much for your visit, we are glad to know that you had a pleasant vacations in Pacifica Ixtapa, thank you for recognizing the work of Napo, he always takes care of our guests, and work to provide to them the best possible experience. Thank you very much for your feedback. We hope to see you...

Boise
Reviewed 7 January 2017

We spent a week at this resort in December 2016. We had a one bedroom unit with a balcony that had a spectacular view of the beach. We had the all inclusive which we paid in advance. It was $45 per person per day, which I thought was very reasonable. The resort is built on a hill, so there are...

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1Thank RSboise
HectorMT18, Director de Relaciones Públicas at Pacifica Resort Ixtapa, responded to this review

Dear RSboise, Thank you very much for choosing Pacifica, we are very glad to know that your stay was pleasant and that you had an excellent vacations. Thank you for talking the time to write us about all the experiences in our facilities, we worked very hard and this kind of comments encouraged us to keep on, providing the best...

Portland, Oregon
Reviewed 3 January 2017

This is our sixth trip to Mexico, 3rd to Ixtapa and 1st time staying at this resort. Our choice was limited as we required two bedroom and two baths, preferably in the same unit, we were not disappointed. We picked up a cab at the taxi rank at the airport which deposited us at the reception area at the resort....

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Helpful?
2Thank Mark B
HectorMT18, Director de Relaciones Públicas at Pacifica Resort Ixtapa, responded to this review

Dear Mark, Thank you very much for your visit, we are very glad to know that you have given yourself the opportunity to visit us, and that everything has been excellent. Thanks for taking the time to talk about your experience at our resort, we are glad to know that the facilities, food, and our service in general exceeded your...

Cuernavaca, Mexico
Reviewed 2 January 2017

We received a day pass for attending a time share sales presentation. Lots of food on the buffet. The food was good. Servers were friendly. The aqua exercise was fun with lots of people in attendance. We were asked to move from our original spot on the beach as the tent we had, had been previously reserved. It did not...

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Helpful?
Thank ATV2017
HectorMT18, Director de Relaciones Públicas at Pacifica Resort Ixtapa, responded to this review

Dear ATV2017, Thank you for visiting our facilities, we are glad to know that you had a pleasant time in Pacifica, and that you enjoyed our food, activities and in general all our services. We send best regards from Zihua, and we hope to see you soon back in Pacífica, now as our guests.

Santa Fe, New Mexico
Reviewed 31 December 2016

My wife and I have vacationed at Pacifica Resort for the last 5 years. It is our favorite vacation spot. Weather is perfect in December and the resort staff is superb. There are five restaurants to pick and choose from on the premises. The food is excellent and the all inclusive price is quite reasonable. From the USA, flying to...

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Helpful?
1Thank peterdmurphy
HectorMT18, Director de Relaciones Públicas at Pacifica Resort Ixtapa, responded to this review

Dear Peterdmurphy, Thank you for your trust in Pacifica for the last 5 years, we are happy to know that every year you come, you have an excellent vacations. Thanks for taking the time to leave us your comments and talk about the whole Pacífica experience. We send you warm regards from all the staff, an we hope to see...

Clovis, California
Reviewed 24 December 2016 via mobile

We got a day pass to be here which included breakfast and lunch plus use of their cabanas. Took the gondola up to the top for a good view. Lovely views. Beach a little less crowded than the others down the way. Great buffet. Taco bar and paella bar. Great service.

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Helpful?
Thank MsCathleen
HectorMT18, Director de Relaciones Públicas at Pacifica Resort Ixtapa, responded to this review

Dear MsCathleen, Thank you for visiting us, is a pleasure to know that you enjoyed our facilities, our food, and our great view. We hope to see you back soon, now as our guests, Best regards from all the Pacífica staff.

Reviewed 16 December 2016 via mobile

We are very happy to return here you can feel like a family people here are awsome !!!! Thank you for make this vacations so special food and the place clean and funtional the food in Tulipanes its really great in special the mexican buffete

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Helpful?
1Thank Margarita Vivar R
HectorMT18, Director de Relaciones Públicas at Pacifica Resort Ixtapa, responded to this review

Dear Margarita, Thank you very much for your visit, we are very happy to know that you have returned and that everything has been incredible, we are very grateful for the your trust, and we hope to see you back soon, Best regards from all the Pacífica staff.

Morton, Washington
Reviewed 15 December 2016

Napoleon not only helped me to plan my son's engagement surprise but he and the staff went way beyond our expectations to pull off the most romantic evening at El Faro. From the flowers, candles, perfect presentation of the Will you Marry Me dessert plate.It was amazing!! She said "Yes" and a perfectly timed bottle of Champagne. We've been going...

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Helpful?
Thank angstrawder
HectorMT18, Director de Relaciones Públicas at Pacifica Resort Ixtapa, responded to this review

Dear angstrawder, Congratulations!!! we are very proud that you have chosen us for something as important, thanks to people like you, who have trusted in Pacifica through so many years, is that today we are one of the best hotels in Mexico. Definitely Napo and all our staff is amazing, and they are who make Pacífica such a beautiful place...

dgcull
Reviewed 14 December 2016

If he isn’t I’d like to meet the person who is. Napoleon is the face of this resort and handles requests whether easy or complex with the same enthusiasm. Early on in our trip the top of one of my wife’s crowns came off. Napoleon not only arranged a dentist, but personally gave the cab driver explicit instructions on where...

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Helpful?
Thank dgcull
HectorMT18, Director de Relaciones Públicas at Pacifica Resort Ixtapa, responded to this review

Yes He definitely is, Napoleón, and all the people who work in Pacifica are unique, and make this hotel the best in the area, thank you very much for recognizing their work, and thank you for write us. We appreciate the preference, and we hope to see you back soon in Ixtapa, Best regards from Napo, and all the Pacífica...

Reviewed 13 December 2016

We've been here a number of times over the last 10 years. Although there is usually some type of upgrade or repairs going on, there were more than usual this time. The staff, in particular Napoleon (the amazing concierge), Antonio on the beach and Balthezar, one of there servers in one of the restaurants, made our stay great. There were...

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Helpful?
Thank Andrew C
HectorMT18, Director de Relaciones Públicas at Pacifica Resort Ixtapa, responded to this review

Dear Andrew, Thank you very much for your preference for so long time, we are very proud to have satisfied customers for years. Thanks for writes us about all your experience in Pacifica, and thanks for recognizing the work of our staff, definitely Napoleon, and all the people who work here are unique. This is your home, and we hope...

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Pacifica Aqua Penthouse Beach (82)
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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
In your room
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Laundry Service
  • Concierge
  • Meeting Rooms
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Dry Cleaning
  • Business Centre with Internet Access
Official Description (provided by the hotel)
Pacifica Resort Ixtapa our tourist development "All Inclusive", a unique and privileged area of ​​Ixtapa-Zihuatanejo, on the coast of Guerrero, and recognized for the quality of its facilities and warm service. Two bedroom suites located in Playa El Palmar Ixtapa just 17.3 Km. Airport and 2.8 Km from shopping area, 4 Km from Marina Ixtapa, 3.55 Km from Marina Ixtapa Golf Club with beach access via funicular center. Wi-Fi in public areas, parking, air conditioning, restaurants, SPA and Thalasso Pool. ... more   less 

Additional Information about Pacifica Resort Ixtapa

Address: Paseo de la Colina s/n - Colina Vista Hermosa | Secc. Prolong. Zona Hotelera, Ixtapa, Zihuatanejo 40880, Mexico
Region: Mexico > Pacific Coast > Guerrero > Zihuatanejo > Ixtapa
Price Range: $180 - $497 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Pacifica Resort Ixtapa 4*
Number of rooms: 200
Reservation Options:
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Also Known As:
Pacifica Resort Ixtapa Hotel Ixtapa
Pacifica Hotel Ixtapa
Ixtapa Pacifica Hotel
Hotel Style:
#2 Luxury Hotel in Ixtapa
#2 Top resorts Hotel in Ixtapa
#2 Spa Hotel in Ixtapa
#5 Family Hotel in Ixtapa
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Questions & Answers

Here's what travellers have asked, with answers from Pacifica Resort Ixtapa staff and other travellers.
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Rosemount, Minnesota
Rosemount, Minnesota
12 days ago

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Questions? Get answers from Pacifica Resort Ixtapa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Senior Beach Unit”
 of 5 bubbles clements815, 22 Feb 2017 | Read review
“MANY different room types - but the beach and ocean views are special...”
 of 5 bubbles 864leannes, 19 Feb 2017 | Read review
“All the rooms seem to have a view of the beach. If you need an elevator, check first.”
  • Infinity spa on our deck and view of Ixtapa beach
  • The kitchen and dining area
  • beautiful view of the bay in Ixtapa
  • Sitting area
  • Bedroom area
 of 5 bubbles plochez, 17 Feb 2017 | Read review
“Try to get a room in the spa area, the Sands area looked nice also.”
 of 5 bubbles tootsi, 10 Feb 2017 | Read review
“Spa area was quiet”
 of 5 bubbles markgurk, 7 Feb 2017 | Read review
5 of 5