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Pacifica Resort Ixtapa

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Pacifica Resort Ixtapa
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961 Reviews from our TripAdvisor Community

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There are newer reviews for Pacifica Resort Ixtapa
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Showing 365: English reviews
Felton, California
Reviewed 27 November 2016 via mobile

We just got home from traveling with 30 family members to celebrate Thanksgiving and my in laws 50th wedding anniversary. What an amazing trip we had at Pacifica. This is the third time I've been to Ixtapa over thanksgiving break and absolutely love it there. Napoleon at Pacifica is fantastic! He took care of our entire family and helped with...

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Helpful?
1Thank Jen A
HectorMT18, Director de Relaciones Públicas at Pacifica Resort Ixtapa, responded to this review

Dear Jen, Thanks for choosing us to celebrate such important things, we are very happy that you decided to do it in Pacifica. Thank you for the trust, and thank you for taking the time to write us, and rating us. Napoleon and all the staff are unique and make this hotel the best in the area. We hope to...

Reviewed 13 November 2016 via mobile

Our stay at Pacifica aqua was perfect. All the employees there were extremely helpful and nice. We opted for the all inclusive package and we believe it was well worth it. Napoleon at the front the front desk was awesome!!! He made our stay one to remember. Once he found out our vacation was for our 1 year anniversary we...

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Helpful?
Thank Josh S
HectorMT18, Director de Relaciones Públicas at Pacifica Resort Ixtapa, responded to this review

Dear Josh, Thank you very much for write to us, and talk about your experience in Pacífica. We are very happy to know that the celebration of the first anniversary was a success, thank you for choosing us for such an important days. Your comments encourage us to keep doing our best work, and provide one of the best vacation...

Mexico City, Mexico
Reviewed 8 November 2016 via mobile

Nice hotel. With a privilege ubication with a great view. Good food, specially the restaurants for a good dinner of haute cuisine like EL FARO. A lot of aquatic and beach activities to have fun all day, kayak, parachute ride, wave runners. Don't miss the opportunity to have a nice walk thru the bay on a smooth sand. All the...

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Thank norbacsam
HectorMT18, Director de Relaciones Públicas at Pacifica Resort Ixtapa, responded to this review

Dear Norbacsam, Thank you very much for your visit, we are pleased to know that your holidays with us have been very pleasant. Thank you for your comments, and trust in Pacifica. We send you a big greeting from all the staff, and we hope to se you back soon.

Reviewed 5 November 2016

I have been coming here for several years and each year I can count on being treated great! Napoleon Tellez is the Concierge for Pacifica and is awesome. If there is anything you need or want just ask him and it's done. There are 5 resturants on property so you won't go hungry or you can always go into town...

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Thank James P
Portland, Oregon
Reviewed 29 October 2016

Suite was in Building 12; mid-point of 3-stop gondola ride between hilltop restaurant and beach. Can not say enough about Napoleon, Alejandro and Antonio. Every single person was excelente, as was the food, drinks, view, and the accommodations. Napoleon in particular was wonderful; always saw us multiple times each day, with tips on the best activities and places, and honest...

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Thank allenldavis
HectorMT18, Director de Relaciones Públicas at Pacifica Resort Ixtapa, responded to this review

Dear allenldavis, Thank you very much for your comments, we are pleased to know that you had a great vacations in Pacifica. Napo, Alejandro, Antonio, and all the people who work in Pacifica are awesome, and are what make Pacifica a unique hotel in Mexico. Than you very much for your trust, and we hope to see you back soon....

Red Bluff, California
Reviewed 25 October 2016

We traveled to Ixtapa in mid October 2016 and stayed at the Pacifica Resort. They have several different levels of accommodations and we had a two bedroom, two bathroom unit in the Pacifica Master Sands section. I will tell you that this is the nicest unit we have ever had and we have been to many places. There was even...

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1Thank jsisneros49
HectorMT18, Director de Relaciones Públicas at Pacifica Resort Ixtapa, responded to this review

Dear Guest, Thank you very much for your visit, and for taking the time to write us about your experience. We are very happy to know that you had a pleasant vacations at Pacifica, definitely the best we have is our staff, Napoleon, Lucia, and all the people who work here are great, and thanks to them today we can...

Albuquerque, New Mexico
Reviewed 24 October 2016

Pacifica Ixtapa is an AMAZING place to Vacation in Mexico! The staff here is amazing, and the accomodations, at least in the Penthouse Beach units, are incredible as well. Napoleon, the Resort Concierge, is the best there is! He somehow just knows when you need him, and he is there to offer assistance. From dinner reservations, to transportation needs to...

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Helpful?
Thank Shawn M
HectorMT18, Director de Relaciones Públicas at Pacifica Resort Ixtapa, responded to this review

Dear Shawn, Thank you for your visit, and for taking the time to write us, about your experience. Napoleon, and all the people who works in Pacifica, make this an extraordinary place to vacation, and thanks to all our staff, today we can say that we are one of the best hotels in Mexico. Gives us great happiness, to read...

Reviewed 16 October 2016 via mobile

We have been going to Pacifica every summer for the last ten years. Most employees that worked there when we started going there still work there. Napoleon the concierge was very helpful as well as Segifredo the bellhop!

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Thank KJ K
HectorMT18, Director de Relaciones Públicas at Pacifica Resort Ixtapa, responded to this review

Dear Guest, Thank you very much for your visit, for trusting Pacifica, and for your review. Thank you for your recognition to Napoleon, Antonio, and all our staff, thanks to them we are one of the best hotels in Mexico. We are pleased to know that you had a nice vacation, and we hope to see you back soon. Best...

Reviewed 14 October 2016 via mobile

I had an amazing day out at the Beach of Pacifica Grand Ixatapa...But I took a big Wave hit on the beach and fracture my baby toe... But Napolitano alerted the Hotel and Fernando at our Pacifica Grand zihuatanejo and they took quickly to making sure I was taken care of and all good ❤ Splinted my Baby Toe and...

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Helpful?
Thank Pam C
HectorMT18, Director de Relaciones Públicas at Pacifica Resort Ixtapa, responded to this review

Dear Pam, Thank you for your visit and your review! We are glad to know that you had a great vacations at Pacifica Grand. We hope that your baby toe is recovered now. Thank you and see you soon back at Zihua. Best regards from all the staff.

Moravia, New York
Reviewed 11 October 2016

Beautiful views. Awesome staff. Very humid in Aug. Our concierge Napolean was by our side all week. He helped us make dinner reservations, figure out where to visit, calculate tips and arrange transportation. If you have trouble walking or getting around, this resort will be difficult.

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Thank jflick2016
HectorMT18, Director de Relaciones Públicas at Pacifica Resort Ixtapa, responded to this review

Dear Guest, Thank you for your visit, and for taking the time to leave us your rating in Trip Advisor. We loved your description "Beautiful views. Awesome staff." Napo and all our staff are amazing and are a fundamental part of Pacifica. Thanks again, and hope to see you back soon. Best regards from all the staff

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
In your room
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Laundry Service
  • Concierge
  • Meeting Rooms
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Dry Cleaning
  • Business Centre with Internet Access
Official Description (provided by the hotel)
Pacifica Resort Ixtapa our tourist development "All Inclusive", a unique and privileged area of ​​Ixtapa-Zihuatanejo, on the coast of Guerrero, and recognized for the quality of its facilities and warm service. Two bedroom suites located in Playa El Palmar Ixtapa just 17.3 Km. Airport and 2.8 Km from shopping area, 4 Km from Marina Ixtapa, 3.55 Km from Marina Ixtapa Golf Club with beach access via funicular center. Wi-Fi in public areas, parking, air conditioning, restaurants, SPA and Thalasso Pool. ... more   less 

Additional Information about Pacifica Resort Ixtapa

Address: Paseo de la Colina s/n - Colina Vista Hermosa | Secc. Prolong. Zona Hotelera, Ixtapa, Zihuatanejo 40880, Mexico
Region: Mexico > Pacific Coast > Guerrero > Zihuatanejo > Ixtapa
Price Range: $179 - $498 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Pacifica Resort Ixtapa 4*
Number of rooms: 200
Reservation Options:
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Also Known As:
Pacifica Resort Ixtapa Hotel Ixtapa
Pacifica Hotel Ixtapa
Ixtapa Pacifica Hotel
Hotel Style:
#2 Top resorts Hotel in Ixtapa
#2 Luxury Hotel in Ixtapa
#2 Spa Hotel in Ixtapa
#5 Family Hotel in Ixtapa
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Questions & Answers

Here's what travellers have asked, with answers from Pacifica Resort Ixtapa staff and other travellers.
50 questions
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Rosemount, Minnesota
Rosemount, Minnesota
14 days ago

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Questions? Get answers from Pacifica Resort Ixtapa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Our golf suite was not quite like photo on website but quiet and acceptable.Ocean view is nicer but more stairs”
 of 5 bubbles MikeR002, 25 Feb 2017 | Read review
“Senior Beach Unit”
 of 5 bubbles clements815, 22 Feb 2017 | Read review
“MANY different room types - but the beach and ocean views are special...”
 of 5 bubbles 864leannes, 19 Feb 2017 | Read review
“All the rooms seem to have a view of the beach. If you need an elevator, check first.”
  • Bedroom area
  • Sitting area
  • beautiful view of the bay in Ixtapa
  • The kitchen and dining area
  • Infinity spa on our deck and view of Ixtapa beach
 of 5 bubbles plochez, 17 Feb 2017 | Read review
“Try to get a room in the spa area, the Sands area looked nice also.”
 of 5 bubbles tootsi, 10 Feb 2017 | Read review
5 of 5