We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Azul Ixtapa Grand Spa & Convention Center

Traveller (1147)
360
Panoramas (13)
Room & Suite (313)
Certificate of Excellence
About
Location
Cleanliness
Service
Value
Certificate of Excellence
Luxury resort with an eco-conscious environment, offers suites with spectacular views along with multiple dining options so you can pamper your palate throughout your stay. Relax in a tropical environment while enjoying captivating views of the Pacific Ocean. The details, the sophisticated architecture and the refined comfort of Azul Ixtapa Grand combine to make a resort like no other. The Resort is located in Ixtapa Zihuatanejo on the Pacific Coast of Mexico, southwest of Mexico City. Ixtapa is considered one of the “Jewels of the Mexican Riviera.” It is located 20 minutes from Zihuatanejo International Airport (Code: ZIH) and just minutes from the Marina. The Resort is close to shopping areas and golf courses in Ixtapa. The area has an average temperature of 86 degrees Fahrenheit throughout the year with about 255 sunny days.
Read more
Property amenities
Restaurant
Bar/Lounge
Pool
Room Service
Free Internet
Free Parking
Spa
Breakfast included
Fitness Centre with Gym / Workout Room
Adult pool
Airport Transportation
Babysitting
Banquet Room
Business Centre with Internet Access
Children Activities (Kid / Family Friendly)
Concierge
Conference Facilities
Dry Cleaning
Heated pool
Hot Tub
Laundry Service
Meeting Rooms
Multilingual Staff
Non-Smoking Hotel
Outdoor pool
Paid Internet
Paid Wifi
Shuttle Bus Service
Tennis Court
Wheelchair Access
Show more
Room features
Accessible rooms
Air Conditioning
Family Rooms
Minibar
Non-Smoking Rooms
Refrigerator in room
Suites
Good to know
HOTEL STYLE
Safe
Bay View
HOTEL CLASS
Reviews & more
1,189Reviews
1,613Photos
332Q+A
100Room tips
Traveller rating
  • 621
  • 396
  • 111
  • 39
  • 24
Time of year
Traveller type
Language
  • More languages
  • Filter
  • English
Popular mentions
This is a beautiful place for a getaway with your loved one. Service is good, beds are comfortable, food is excellent. Nice infinity pool. Lots of hot tubs around to share. The beach is very small, but a nicer beach to the north at the sister resort. Also beautiful beach just
Read more
Overall a good trip. The service is excellent. The staff is always trying to please. Special thank you to Adriana who went out of her way to make special meals for our group of 60! The only downside was the chairs by the beach being reserved by ppl by just placing a towel.
Read more
Response from Consuelo_calidad, Manager at Azul Ixtapa Grand Spa & Convention Center
Responded yesterday
Dear Guest: Thank you for having taken your to provide us with your comments about the service provided during your stay. Were happy to hear you had a pleasant stay with us and thank you choosing Azul Ixtapa Hotels as your vacation home! We will follow up on the observations mentioned. We hope to see you again in a near future. Cordially – The General Directorate
Read more
We normally go to Huatulco but decided to try Grand Azul. I was so impressed. Three grand less than Huatulco and it was awesome. Great food. Weather perfect. Service awesome. We will be back. Thanks Miquel and Jonathon
Read more
Response from Consuelo_calidad, Manager at Azul Ixtapa Grand Spa & Convention Center
Responded yesterday
Dear Guest: Thank you for having taken your to provide us with your comments about the service provided during your stay. Were happy to hear you had a pleasant stay with us and thank you choosing Azul Ixtapa Hotels as your vacation home! We hope to see you again in a near future. Cordially – The General Directorate
Read more
Just got home from one week at Azul Grand and it was great. Awesome weather, clean facilities, great service. Check in was quick as was check out. Bar service was fantastic. We enjoyed the beach and pool, although the beach is small it was good swimming and fun to go out on the
Read more
Response from Consuelo_calidad, Manager at Azul Ixtapa Grand Spa & Convention Center
Responded 5 days ago
Dear client: Thank you for having taken your to provide us with your comments about the service provided during your stay. Were happy to hear you had a pleasant stay with us and thank you choosing Azul Ixtapa Hotels as your vacation home! We hope to see you again in a near future. Cordially – The General Directorate
Read more
Disclaimer: We are not big into pools, resort “night life”, or socializing. We really enjoy snorkeling, kayaking, and cycling. We aren’t ones to lie on a beach. We tend to get up quite early and head back to our room soon after the sun goes down. We don’t drink, and I need a
Read more
Response from Consuelo_calidad, Manager at Azul Ixtapa Grand Spa & Convention Center
Responded 5 days ago
Dear client: Thank you for having taken your to provide us with your comments about the service provided during your stay. We apologize that your stay with us wasn't a pleasant one, and we weren't able to reach your expectations, for which we are taking necessary actions with the areas involved. Our quality of service isn't what you unfortunately received during your stay for that we hope that in a near future you will consider giving us the opportunity to provide you with the service you deserve. Cordially – The General Directorate
Read more
Previous
Album Categories
All photosTravellerPool & BeachRoom & SuiteDining Family and Play AreasBusiness Centre & Event Rooms
Professional photo exclusively commissioned by TripAdvisorAzul Ixtapa Grand Spa & Convention Center
The Luxury Suite at the Azul Ixtapa Grand Spa & Convention Center
Got stuck babysitting the Neighbours little guy Jack.
Pool area as seen from our balcony.
View from room 1817
PreviousNext
12345663
Is there backgammon available at the resort?
They have some cards and a few board games in the lounge that you can "sign out" for an hour at a time. Not sure if they have backgammon specifically.
0 votes
Show all answers
Are there hot tubs in this resort?
Yes, there are 3 at the adult pool area, and one at the infinity pool. The pools and hot tubs all close at 5pm.
1 vote
Show all answers
Hi Deborah, thanks for responding. We have always gone in late nov / early dec and the place is always almost empty (that's why we go then :) - we have a "time share" type thing at that hotel and call directly for rooms - not with sunwing. We were so friggen sad to not be able to go - we absolutely love it there and this year i reaaaallllly needed a vacation lol. I am really hoping the hotel will respond to this...
0 votes
Show all answers
The Sunwing BBQ was on Wednesday night, the week that we were there (mid December).
0 votes
Show all answers
We stayed at the Azul Ixtapa Grand and were able to use the facilities next door. My kids (7, 11, & 12) enjoyed both and we stayed mostly at the Azul Ixtapa Grand. We had a lot of fun.
2 votes
Show all answers
PreviousNext
12345667
"All rooms have ocean views"
"The Suites"
"Go elsewhere"
"There are no bad rooms. All the rooms have great views."
"All rooms have ocean view - website has room layouts and booking options."
PreviousNext
12345620
PRICE RANGE
US$176 - US$275 (Based on Average Rates for a Standard Room)
LOCATION
MexicoPacific CoastGuerreroZihuatanejo de AzuetaIxtapa
NUMBER OF ROOMS
323
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing