We noticed that you're using an unsupported browser. The Tripadvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Ixtapa Palace Resort & Spa

Paseo de las Garzas esq. Paseo del Rincon S/N. Rescidencial III, Zihuatanejo de Azueta. Lotes 1, 2, 3 y 4 Mz. V, Ixtapa, Zihuatanejo de Azueta 40880 Mexico
Update from hotel: This property has indicated that they are taking safety precautions against COVID-19.Read more
View all 12 deals
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Traveller (191)
Pool & Beach (50)
Room & Suite (12)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
A note from Ixtapa Palace Resort & Spa
Updated 21/04/20


#13 of 25 hotels in Ixtapa
Travellers' Choice
Ixtapa Palace is an 8-minute walk from El Palmar beach. It feature three pools, hot tub, tennis courts and a minigolf area. The establishment is 200 meters from the Ixtapa Bay and 1 km from its sports port . The rooms are equipped with air conditioner, wardrobe, satellite T.V. and telephone. Each have toilet and shower with free amenities. They also includes Kitchenette with microwave, fridge and coffee maker (upon availability) The hotel's restaurant, El Tiburon de la Costa, it's open along the day and serve up seafood or meat dishes, but at 1 km can be found many other places where to eat. The establishment have its own gym, spa and sauna. As well, there's a mini-market and bicycle rental service. The water park Magic World it's next to the Hotel, you and your family can have fun in their slides. (Extra charge) Our Hotel, Ixtapa Palace, it's located in the the heart of the city between the commercial and the touristic zone.
Read more
Property amenities
Free parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Bar / lounge
Bicycle rental
Mini golf
Children Activities (Kid / Family Friendly)
Secured parking
Hot bath
Pool / beach towels
Outdoor pool
Breakfast available
Vending machine
Swimup bar
Poolside bar
Tennis court
Entertainment staff
Table tennis
Kids club
Kids pool
Banquet room
Non-smoking hotel
Sun loungers / beach chairs
Sun terrace
Sun umbrellas
24-hour front desk
Laundry service
Show more
Room features
Air conditioning
Flatscreen TV
Room types
Non-smoking rooms
Family rooms
Good to know
Quirky Hotels
Languages Spoken


Full view
89Good for walkers
Grade: 89 out of 100
43Restaurantswithin 0.5 km
6Attractionswithin 0.5 km
357Reviews3Q+A10Room tips
Traveller rating
  • 182
  • 90
  • 34
  • 11
  • 40
Time of year
Traveller type
Selected filters
  • Filter
  • English
Flyer741581 wrote a review Jul 2021
1 contribution
This resort is in need of major repairs outside and inside the unit we stayed in. The tiny kitchen was less than adequate and was missing basic kitchen utensils and equipment. The room lamps did not work as well as other things. The towels are like sand paper as well as the bed sheets. You do not want to stay at this resort. The only positives were the service from bell boy Alberto and the AC did work in the room.
Read more
Review collected in partnership with RCI
Date of stay: July 2021
Sleep Quality
Priscilla wrote a review Feb 2021
San Francisco, California1 contribution
Have been staying at the Krystal for 30 years. They’ve changed ownership a lot but this last visit was a great experience. They have a great price, you’re on the beach, the rooms are clean and spacious. I tried their spa for a facial and massage and it was the highlight of my trip. Coming from California where everything has been closed for months due to the pandemic, coming here was such a breathe of fresh air. The service has been outstanding as well. And ixtapa is extremely safe.
Read more
Date of stay: February 2021Trip type: Travelled with family
bbmmssxx wrote a review Aug 2020
86 contributions48 helpful votes
Beaches were not crowded. The experience was nice despite the pandemic. Felt safe. It was hot during summer months. I saw staff disinfect rooms with some vapor contraption. So it made me feel at ease in regards to getting coronavirus. Cant wait to go back next year.
Read more
Date of stay: August 2020Trip type: Travelled with family
2 Helpful votes
EvaJoy wrote a review Apr 2020
2 contributions
We used our RCI points to book this hotel. The staff and management took great care of us. A special thanks to Jesus at the front desk! The pool and pool area was very clean, as well as the rooms. We were disappointed with the galley kitchen in the room. There were no dinner plates, glasses or knives. Very minimal. Next time I will ask the staff to make sure the kitchen has what we need. Other than that, we would stay there again. Thank you!!
Read more
Date of stay: January 2020
Sleep Quality
Room Tip: Ask for a pool view v.s. a parking lot view.
See more room tips
Response from Hotel_Ixtapa_Palace, Manager at Ixtapa Palace Resort & Spa
Responded 22 Apr 2020
We are glad you enjoyed your stay. Our dinnerware is available for checkout at the front desk at no extra cost to you for being an RCI member. We hope to see you again soon. Best Regards,
Read more
RoyBert_50 wrote a review Mar 2020
St. Albert, Canada9 contributions1 helpful vote
Facility was clean and staff were very kind and helpful. There are numerous local restaurants close by and all that we tried were very good. The restaurant in the facility was also very good, especially for seafood. However, the mattresses were very hard and the partial kitchen was more of a partial bar counter without any cooking surface. The supplied microwave was very small and not very powerful. We booked with exchange points through RCI. $1,000.00 booking fee is ridiculous and we have told RCI with no response.
Read more
Review collected in partnership with RCI
Date of stay: February 2020
Sleep Quality
Response from Hotel_Ixtapa_Palace, Manager at Ixtapa Palace Resort & Spa
Responded 22 Apr 2020
Hi, We hope to see you again soon! Please keep in mind the booking fee is a charge generated and paid directly to RCI and the resort has no participation in that. Dinnerware and cooking utensils are available for checkout at the front desk. One of our bellboys will gladly carry it to your room. There is no additional fee for RCI members.
Read more
US$52 - US$133 (Based on Average Rates for a Standard Room)
ixtapa palace magic world hotel playa la ropa, palace magic world ixtapa, palace magic world hotel ixtapa
MexicoPacific CoastGuerreroZihuatanejo de AzuetaIxtapa
Is This Your Tripadvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing
Frequently Asked Questions about Ixtapa Palace Resort & Spa
Which popular attractions are close to Ixtapa Palace Resort & Spa?
Nearby attractions include Zorros Bar Ixtapa (0.2 km), Golfito Ixtapa (0.4 km), and Magic World Aquatic Park (0.5 km).
What are some of the property amenities at Ixtapa Palace Resort & Spa?
Some of the more popular amenities offered include a swimup bar, free wifi, and a pool.
Which room amenities are available at Ixtapa Palace Resort & Spa?
Top room amenities include a kitchenette, a minibar, and air conditioning.
What food & drink options are available at Ixtapa Palace Resort & Spa?
Guests can enjoy a swimup bar, an on-site restaurant, and a lounge during their stay.
Is parking available at Ixtapa Palace Resort & Spa?
Yes, free parking and secured parking are available to guests.
What are some restaurants close to Ixtapa Palace Resort & Spa?
Conveniently located restaurants include El Tiburon de la Costa, Bistro Soleiado, and The General's Sports Bar & Restaurant.
Are there opportunities to exercise at Ixtapa Palace Resort & Spa?
Yes, guests have access to a pool, a fitness centre, and a sauna during their stay.
Is Ixtapa Palace Resort & Spa located near the city centre?
Yes, it is 0.4 km away from the centre of Ixtapa.
Is Ixtapa Palace Resort & Spa accessible?
Yes, it offers wheelchair access and reduced mobility rooms. For specific enquiries, we recommend calling ahead to confirm.