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Tesoro Ixtapa

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Traveller (568)
Room & Suite (221)
Pool & Beach (169)
Overview
  • Excellent27%
  • Very good33%
  • Average20%
  • Poor11%
  • Terrible9%
Travellers talk about
“swim up bar”(30 reviews)
“star resort”(18 reviews)
“third floor”(10 reviews)
Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3 Star Hotel
All hotel details
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Reviews (852)
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444 results
Traveller rating
64
169
103
68
40
Traveller type
Time of year
LanguageEnglish
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64
169
103
68
40
Show reviews that mention
All reviewsswim up barstar resortthird floorspanish coffeepool sidebig bennachoscity busbeach serviceplaya lindamexican nighta lot of fungreat vacationwater aerobicsfamily vacationteatromexico
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1 - 5 of 444 reviews
Reviewed 1 week ago

We should have known better when we were told this was a hot deal. We were lucky enough to get upgraded to one of the villas on the beach. The beaches are beautiful, staff is fabulous, not much english, lots of locals, and the food...More

Thank Pamela S
Reviewed 13 March 2018

First of all I’d like to say that if you come across this being rated as a 4 star, it is not. I would rate it as a 3 star at best. This is our third time to Ixtapa and this was our least favorite...More

Thank anitahollyday
Reviewed 10 March 2018

We got what we were looking for. Decent price at a decent resort. We went here knowing it wasn't a 4 or 5 star place, but honestly we never stay at 4 or 5 star places. All in all we were happy. I think we...More

Thank prairiegrown
Reviewed 6 March 2018

Sunwing rated this hotel a 4 star its lucky to be a 3 star.normally there is a sunwing representative at hotel not this one.Last day waiting for bus a representative finally came over and asked how was the stay when we all answered this is...More

3  Thank Maurice G
Response from Rubén R, Director General at Tesoro IxtapaResponded 4 weeks ago

Dear Maurice G. Thank you for staying with us! We’re sorry you were unhappy - we’ll work hard to fix the issue you experienced. Thanks for letting us know. We reiterate the graces for your comments and we send a cordial greeting.

Reviewed 25 February 2018

We paid for a 3 star and that is what it was! The good: The staff is awesome. Many have limited English but many have great English. I used Google translate when necessary. They went above and beyond to help us out and offered great...More

1  Thank lindsmor
View more reviews
About
Amenities
Top amenities
Pool
Room Service
Fitness Centre with Gym / Workout Room
Free Parking
Restaurant
Breakfast included
Hotel Amenities
Room Service
Free Parking
Breakfast included
Airport Transportation
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Dry Cleaning
Room amenities
Air Conditioning
Minibar
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Outdoor pool
Details
Price range
US$152 - US$334 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#9 Top resorts Hotel in Ixtapa
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$152 - US$334 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#9 Top resorts Hotel in Ixtapa
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Add Photo Photos
Traveller (568)
Room & Suite (221)
Pool & Beach (169)
Dining (86)
Amenities (22)
Family and Play Areas (12)
Business Centre & Event Rooms (3)
Questions & Answers
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Playakar
19 March 2018|
AnswerShow all 3 answers
Response from Rubén R | Property representative |
Dear playakar, if you are staying at hotel with just room, you can buy meal plan, the Price varies depends on the season. But if you don't stay at hotel, you can not buy meal plan.
0
Votes
Google Translation
poppet2015
5 March 2018|
AnswerShow all 2 answers
Response from Maurice G | Reviewed this property |
No opportunities to dance, no disco, no nightly entertainment.
1
Vote
Fargo123456
27 February 2018|
AnswerShow all 4 answers
Response from holidaybliss18 | Reviewed this property |
Hi. I looked on a map and it looks really close to the Tesoro. Half a block or so. There's an Oxxo ( like a 7-Eleven ) close by also. If it is affiliated with the Tesoro they'll treat you well. Security is a bit uptight, but... More
0
Votes
Room Tips
"We had room 155 with a huge balcony!!!!"
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"higher the floor better the view"
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"Book rooms on 3rd floor"
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"rooms on the first floor facing the beach are the best"
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