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05/11/2017 06/11/2017
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    Heaven at the Hard Rock Hotel Riviera Maya

    Calle Carretera Federal Km 72, Puerto Aventuras 77710, Mexico
    +1 800-555-2379
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    1 room, 2 adults, 0 children
     14 people are viewing this hotel
    US$384
    US$304
    SAVE US$80
    US$384
    US$341
    Traveller (5990)
    Pool & Beach (1161)
    Room & Suite (864)
    Hard Rock Hotel Riviera Maya
    9,944 reviews
    #3 of 17 hotels in Puerto Aventuras
     
    Royal Hideaway Playacar
    4,336 reviews
    #36 of 211 hotels in Playa del Carmen
     
    Catalonia Yucatan Beach
    2,035 reviews
    #8 of 17 hotels in Puerto Aventuras
     
    Porto Bello Private Residence Club
    52 reviews
    #16 of 17 hotels in Puerto Aventuras
     
    Overview
    • Excellent73%
    • Very good17%
    • Average5%
    • Poor3%
    • Terrible2%
    Travellers talk about
    “hard rock” (609 reviews)
    “our honeymoon” (459 reviews)
    Free Wifi
    Free Parking
    Breakfast included
    Air Conditioning
    Beachfront
    Pool
    Non-Smoking Rooms
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Poolside Bar
    Fitness centre
    Concierge
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Tennis Court
    Kids Club
    Butler Service
    Housekeeping
    Shuttle Bus Service
    Private Balcony
    4.5 Star Hotel
    All hotel details
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    Hard Rock Hotel Riviera Maya
    9,944 reviews
    #3 of 17 hotels in Puerto Aventuras
     
    Royal Hideaway Playacar
    4,336 reviews
    #36 of 211 hotels in Playa del Carmen
     
    Catalonia Yucatan Beach
    2,035 reviews
    #8 of 17 hotels in Puerto Aventuras
     
    Porto Bello Private Residence Club
    52 reviews
    #16 of 17 hotels in Puerto Aventuras
     
    Rooms
    5 Nov6 Nov
    |
    1 room, 2 adults, 0 children
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    Standard Room

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    Write a Review
    Reviews (6,555)
    There are newer reviews for Heaven at the Hard Rock Hotel Riviera Maya
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    3,321 - 3,325 of 5,091 reviews

    Reviewed 24 July 2008

    Went to Aventura Spa Palace for a wedding this year, and it was excellent. Massive complex, the only draw back for me were 2 things, 1) No actual beach. It has a lagoon that weas built into the rocks. with uncomfortable small rocks that hurt...More

    2  Thank traveller19741
    Response from Mara J, Customer Service at Heaven at the Hard Rock Hotel Riviera MayaResponded 8 April 2017

    Dear guest, thank you for taking the time to share us your comments. We hope to see you again soon.

    Reviewed 23 July 2008

    My boyfriend and I (ages 27 and 26) stayed at Aventura Spa Palace the week of July 13th. With this being our first all-inclusive vacation, we had a general idea of what to expect, but ASP exceeded all our expectations. Location - The resort is...More

    6  Thank llsharon_kimll
    Response from Mara J, Customer Service at Heaven at the Hard Rock Hotel Riviera MayaResponded 8 April 2017

    Dear guest, thank you for taking the time to share us your comments. We hope to see you again soon.

    Reviewed 23 July 2008

    We stayed at Aventura Palace for our 1st anniversary, June 19-26. We chose to stay here because we had previously stayed at the Moon Palace for our honey moon a year earlier and loved it! We had heard great things about Aventura while we were...More

    6  Thank PurpleFlowerSD
    Response from Mara J, Customer Service at Heaven at the Hard Rock Hotel Riviera MayaResponded 8 April 2017

    Dear guest, thank you for taking the time to share us your comments. We hope to see you again soon.

    Reviewed 22 July 2008

    My husband and I stayed at the Aventura for our honeymoon and it exceeded all of our expectations. The service was exceptional, the rooms were clean, and the pool was amazing. Don't let a negative review dissuade you from staying at this place. It was...More

    1  Thank lmingras
    Response from Mara J, Customer Service at Heaven at the Hard Rock Hotel Riviera MayaResponded 8 April 2017

    Dear guest, thank you for taking the time to share us your comments. We hope to see you again soon.

    Reviewed 22 July 2008

    This is my 3rd stay at Aventura and I must say, there is always something new and exciting to do. And yes....I am a premiere member. Airport pickup: not bad at all....about an hour. We drop a couple off at another resort that was on...More

    4  Thank travelspunk
    Response from Mara J, Customer Service at Heaven at the Hard Rock Hotel Riviera MayaResponded 8 April 2017

    Dear guest, thank you for taking the time to share us your comments. We hope to see you again soon.

    Hard Rock Hotel Riviera Maya
    9,944 reviews
    #3 of 17 hotels in Puerto Aventuras
     
    Royal Hideaway Playacar
    4,336 reviews
    #36 of 211 hotels in Playa del Carmen
     
    Catalonia Yucatan Beach
    2,035 reviews
    #8 of 17 hotels in Puerto Aventuras
     
    Porto Bello Private Residence Club
    52 reviews
    #16 of 17 hotels in Puerto Aventuras
     
    About
    Awards & Recognition
    Travellers' Choice2017 Winner
    GreenLeadersGold level
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Room Service
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Free High Speed Internet ( WiFi )
    • Beachfront
    • Bar/Lounge
    • Breakfast included
    • Free Parking
    • Spa
    • Hotel Amenities
    • Room Service
    • Meeting Rooms
    • Breakfast included
    • Dry Cleaning
    • Children Activities (Kid / Family Friendly)
    • Shuttle Bus Service
    • Free Parking
    • Airport Transportation
    • Business Centre with Internet Access
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Room amenities
    • Air Conditioning
    • Minibar
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Tennis Court
    • Bar/Lounge
    • Hot Tub
    • Spa
    • Adult pool
    • Outdoor pool
    Details
    • Price range
    • US$316 - US$728 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #1 Luxury Hotel in Puerto Aventuras
    • #1 Top resorts Hotel in Puerto Aventuras
    • #1 On the Beach Hotel in Puerto Aventuras
    • #2 Spa Hotel in Puerto Aventuras
    • #5 Family Hotel in Puerto Aventuras
    • #8 Business Hotel in Puerto Aventuras
    • #9 Romantic Hotel in Puerto Aventuras
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Accessible rooms
    • Number of rooms
    • 577
    • Reservation Options
    • TripAdvisor is proud to partner with Expedia, Booking.com, BookIt.com, Hotels.com, Priceline, Orbitz, Travelocity, HotelsforEveryone, Hotwire, TripOnline SA, Cheap Tickets and Cancelon so you can book your Heaven at the Hard Rock Hotel Riviera Maya reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Mexico >
    • Yucatan Peninsula >
    • Quintana Roo >
    • Riviera Maya >
    • Puerto Aventuras
    • Also Known As
    • Aventura Hotel Palace ,
    • Aventura Hotel Puerto Aventuras ,
    • Mayan Riviera Palace ,
    • Adventure Spa Palace ,
    • Hotel Mayan Palace ,
    • Adventura Spa Palace ,
    • Aventura Palace Spa ,
    • Aventura Spa Palace Riviera Maya ,
    • Aventura Spa Palace Resort ,
    • Aventura Spa Palace Mexico
    Add Photo Photos
    Traveller (5990)
    Pool & Beach (1161)
    Room & Suite (864)
    Dining (292)
    Hotel & Grounds (3991)
    Business Centre & Event Rooms (56)
    Bathroom (44)
    Family and Play Areas (20)
    Nearby
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    1.89 km away
     
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    Hard Rock Hotel Riviera Maya
    9,944 reviews
    .09 km away
     
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    Fenny7cats
    22 October 2017|
    Answer
    Response from Wendy O | Reviewed this property |
    There is usually Coke, tonic, seltzer, orange juice and a lemon-lime soda in the refrigerator, as I recall. But you can request more of anything you want, including diet soda.
    0
    Votes
    404mariap
    15 October 2017|
    AnswerShow all 2 answers
    Response from Momof3WonderfulKids | Reviewed this property |
    Not sure as we traveled in June but definitely contact the resort to ask!
    0
    Votes
    kaykels
    6 October 2017|
    AnswerShow all 5 answers
    Response from Joseph Paul C | Reviewed this property |
    We really like block 1 and 2 as they are the furthest away from the main building and close to beach.
    0
    Votes
    Room Tips
    "Skyview Terrace is the best!!"
    Read review
    "All the rooms are good that we have stayed in. This time we had room 4230 over looking the pool, loved the..."
    Read review
    "Bien sur les 2 côté, côté forêt oiseaux,singe ,côté mer bateaux etc /Of course on the 2 side, side forest..."
    Read review
    "Nearly the ocean, not first floor"
    Read review
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