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El Dorado Sensimar Riviera Maya

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El Dorado Sensimar Riviera Maya
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7,615 Reviews from our TripAdvisor Community

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Showing 7,418: English reviews
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Essex, United Kingdom
Reviewed yesterday NEW

Everything about the hotel was great, service, facilities, food, however the restaurant booking process does not work and prevents me giving this hotel a 5 rating. We stayed a week and tried to book the special restaurants first thing on our first morning only to be told that they were fully booked up. The fact that you can book up...

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Thank blacow66
Camberley, United Kingdom
Reviewed yesterday NEW

We loved every part of our holiday, the food was fantastic. You could take your time over a gourmet meal or you could choose to eat quickly from buffet style restaurant or a beach BBQ.we were served drinks and snacks on the beach so were well looked after all the time.

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Thank Scott B
Bolton Lancs
Reviewed 2 days ago NEW

Was not happy being told at three of the restaurants that we would have to wait between one and one and a half hours before we could dine , this meant that we would be eating at nine to nine thirty which we thought was unacceptable.

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2Thank dairy40
Chorley, United Kingdom
Reviewed 2 days ago NEW

We have just returned from the Sensimar Seaside suites Mexico. On arrival the hospitality was very genuine and sincere, the entire concierge staff, waiters bar staff, beach waitresses and cleaners could not do enough for you, you where always met with a “Hola” all the time. The hotel itself was very clean with gardening and cleaning being a constant. The...

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4Thank davejules65
Greater London, United Kingdom
Reviewed 2 days ago NEW

My holiday experience was great, the staff were really nice and helpful, the resort was lovely, there were lots of activities to do and the food was overall amazing. The room was was big and spacious and was cleaned thoroughly.

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3Thank nazninali
Black Mountain, North Carolina
Reviewed 2 days ago NEW

I cried when I left the El Dorado Sensimar Seaside Suites. I have never felt so pampered and well-cared for in my life. I can't wait to return again.The food and service in the various restaurants was wonderful, and the beach front barbecues and entertainment were exceptional. My favorite part, though, was lounging on the clean white beach and getting...

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4Thank cometwilder
Minneapolis, Minnesota
Reviewed 2 days ago NEW

Great place! Sensimar side is definitely the best side to stay at. Wonderful beach, great staff. Food was ok. Would definitely recommend to anyone looking for a relaxing beach vacation. The staff was very friendly, and helpful. Beautiful rooms and atmosphere. Very fun night life as well.

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1Thank nichog26
romford
Reviewed 2 days ago NEW

Firstly the resort is beautiful cut into the jungle, the landscape is fantastic and the grounds are very well kept. We had a junior suite, it was big, had plenty of space and was cleaned and maintained well, albeit a bit dated. Hairdryer, iron, ironing board or laundry service and beach towels are provided. Although you are in the jungle...

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5Thank sunlover1Romford
Sheffield, United Kingdom
Reviewed 2 days ago NEW

There is nothing I think this hotel needs to change. Every member has time to smile, always willing to help. The room was always clean. Also the grounds and beach constantly been cared for, we loved this hotel and would defiantly return.

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Thank 868cheryle
Beckenham, United Kingdom
Reviewed 2 days ago NEW

The hotel was lovely! The place was clean and lots of staff to take care of you and the place. Although we do not drink alcohol we noticed that the bars were well stocked with branded drinks. Entertainment was a little hit and miss but they do go all out to entertain. I do recommend the swim up rooms as...

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Thank Steven G
EDSS S, Gerente at El Dorado Sensimar Riviera Maya, responded to this review

Dear Guest, Great to hear you had a great holiday while staying at El Dorado Sensimar Riviera Maya. Thank you for taking the time to write about your recent experience, your opinion is truly important for us. We appreciate your kind comments about facilities and specially the staff as they are committed to exceed our guests’ expectations and this is...

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Amenities

Highlights
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
  • Beachfront
  • Bar/Lounge
  • Spa
  • Breakfast included
  • Free Internet
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
  • Tennis Court
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities

Additional Information about El Dorado Sensimar Riviera Maya

Address: Km 95 Carretera Cancun-Tulum, Puerto Aventuras 77710, Mexico (Formerly Sensimar Seaside Suites & Spa)
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Puerto Aventuras
Price Range: $420 - $1,271 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — El Dorado Sensimar Riviera Maya 4.5*
Number of rooms: 378
Reservation Options:
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Also Known As:
El Dorado Seaside Hotel
El Dorado Seaside Suites Mexico
El Dorado Resort Spa
Hotel El Dorado Seaside
El Dorado Seaside Resort
El Dorado Spa
El Dorado Seaside Mexico
Eldorado Seaside Suites
Eldorado Resort
El Dorado Sensimar Riviera Maya Puerto Aventuras, Mexico
Hotel Style:
#1 Family Hotel in Puerto Aventuras
#1 Romantic Hotel in Puerto Aventuras
#5 Top resorts Hotel in Puerto Aventuras
#5 On the Beach Hotel in Puerto Aventuras
#5 Luxury Hotel in Puerto Aventuras
#6 Spa Hotel in Puerto Aventuras
#6 Business Hotel in Puerto Aventuras
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Questions & Answers

Here's what travellers have asked, with answers from El Dorado Sensimar Riviera Maya staff and other travellers.
1,839 questions
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Mansfield, United Kingdom

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Book Gourmet Restaurants early”
 of 5 bubbles davejules65, 23 Mar 2017 | Read review
“Resort is built in between a jungle so sea views are not good, junior suite is adequate you don't spend much time in it.”
 of 5 bubbles sunlover1Romford, 23 Mar 2017 | Read review
“So roomy room was cleaned very well every day.”
 of 5 bubbles 868cheryle, 23 Mar 2017 | Read review
“Get a swim up room they are so worth it! ”
 of 5 bubbles StevenG241, 23 Mar 2017 | Read review
“Garden view rooms are great because your right next to the beach, its very handy”
 of 5 bubbles azzwoopin, 21 Mar 2017 | Read review
5 of 5