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Sensimar Seaside Suites & Spa

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7,302 Reviews from our TripAdvisor Community

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Showing 7,115: English reviews
Reviewed yesterday NEWvia mobile

Loved every minute from the room the staff the food the voice of drink the amazing beaches the atmosphere. Everything is 5 star quality what a beautiful place everything and more that I expected my first time in Mexico to be! I will be getting married here!

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5Thank Naomi Jade N
London, United Kingdom
Reviewed yesterday NEW

My wife and I stayed for a week at Sensimar Seaside Suites. We both had an excellent holiday, one of our best ever and definitely could have stayed longer. The staff were excellent, and we enjoyed exceptional customer service during our stay. A special mention to the entertainment staff; Brandon, Alberto, Joaquin, Anna and Daphne who made the sporting activities...

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2Thank hagan227
Sunderland, United Kingdom
Reviewed yesterday NEW

Execellent holiday and the staff were really friendly and helpful. The entertainment staff really made the holiday something special, all the activities were fun and inclusive. Spa was expensive so didn't try it is my only criticism.

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2Thank brettf139
Montreal, Canada
Reviewed 2 days ago NEW

To summarise excellent food, staff very attentive, drinks done to your liking, regular wines offered very good, rooms with all the expected elements. We had a garden view and it was very quiet. If your unit is on the beach side there is probably more noise since most of the activities, pools, outdoor BBQ's and bars are on that side....

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1Thank QC-CDNtraveller
EDSS S, Gerente at Sensimar Seaside Suites & Spa, responded to this review

Dear Guest, Thank you for taking the time to write about your last experience in our hotel. It was a pleasure to hot you at our beautiful Sensimar Seaside Suites. We are sorry to hear that our quiet sea did not lived up to your expectations, but we were happy to hear that did not interfered with your overall stay....

Bridgnorth
Reviewed 2 days ago NEWvia mobile

We visited Thompsons Sensimar seaside suites riviera maya for our honeymoon arriving on 31.12.16 for a 10 night stay. When booking I had researched the hotel but was still unsure if we had made the correct choice as a perfect honeymoon destination. If your looking for a lively up beat resort this isn't for you. However for our needs it...

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8Thank jackie c
EDSS S, Gerente at Sensimar Seaside Suites & Spa, responded to this review

Dear Jackie, Thank you for choosing our Sensimar Seaside Suites for you honeymoon. It was a pleasure for us to host you here in such special occasion. We were glad to hear that our Romantic hotel environment was just what you were looking for. All of our hotel staff works very hard to make sure our guests have a memorable...

Poole, United Kingdom
Reviewed 2 days ago NEW

A disappointing experience. I can only assume that this was a very relaxed hotel in a very good position until they built the associated Dorado Hotel. This has such a poor beach that the American clientele soon flock to the Sensimar beach. The result is such over-crowding, with beach loungers very close to each other and the bars and restaurants...

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5Thank davidhW7544UC
KarismaHotelsResorts, General Manager at Sensimar Seaside Suites & Spa, responded to this review

Dear davidhW7544UC, Thank you for your review, detailing your experiences from your stay with us, firstly please accepts our apologies for the areas that we fell short of expectations. We never like to hear that any guest has been disappointed with their experience and we have noted the aspects of your stay that you felt impacted your experience, making your...

Reviewed 2 days ago NEWvia mobile

Spent two weeks at Sensimar Seaside Suites (formally El Dorado Seaside Suites) and it was wonderful. We got a taxi from the airport (booked in advance for £60 return) which I'd definitely recommend as the transfer is just an hour that way, when it can be up to 2 hours on the coach. The hotel staff were amazing - went...

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5Thank 87hjm
EDSS S, Director General at Sensimar Seaside Suites & Spa, responded to this review

Dear Guest, Thank you for choosing our Sensimar Seaside Suites for your vacations. It was a pleasure for us to host you here and it is great to hear you had an amazing week. We appreciate you for taking the time to write about your recent experience, your opinion is truly important for us. We value your kind comments about...

Chelmsford, United Kingdom
Reviewed 2 days ago NEW

The hotel is slightly dated, however this is more than offset by how exceptionally clean and tidy the resort is. The housekeeping and grounds staff should be commended on how well everything is looked after and maintained. We stayed in a premium room, which was lovely and large, very comfortable bed, well stocked minibar, and the jacuzzi bath was great...

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3Thank Ruth M
EDSS S, Gerente at Sensimar Seaside Suites & Spa, responded to this review

Dear Ruth, Greetings from Sensimar Seaside Suites. It is great news for us that you had a good time in our resort. We loved to hear your good comments about the cleanness of our grounds and room, our housekeeping department feels very proud. We are sorry to hear that not all of your dining experience were as you expect and...

Nottingham, United Kingdom
Reviewed 3 days ago NEW

We've been before so firstly I will write some points on this for any repeat guests. This hotel used to be small an intimate, now it's not. It's gone from approx. 82 rooms to approx. 390. You now have to wait (on occasion) over 1.5 hrs for the restraunts. EG..we waited over 1.5 hrs for the Italian and never got...

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10Thank ajt442
EDSS S, Gerente at Sensimar Seaside Suites & Spa, responded to this review

Dear Guest, Great to hear you had a great holiday while staying at Sensimar Seaside Suites. Thank you for taking the time to write about your recent experience, your opinion is truly important for us. We appreciate your kind comments about facilities and specially the staff as they are committed to exceed our guests’ expectations and this is great motivation...

Wallaceburg
Reviewed 3 days ago NEW

Booked through Beach Bum Vacation Jayne #7. She was knowledgeable when we booked this Sunwing adventure. Told us everything about the beach, what restaurants needed reservations. Made reservations for us. She went above and beyond what we normally get from a travel agent We would go back again booking through Beach Bum Vacation.. Everyone was so friendly they worked around...

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18Thank 900rebeccat
EDSS S, Gerente at Sensimar Seaside Suites & Spa, responded to this review

Dear Guest, It was a pleasure for us to host you during your holidays. It is great to hear that you had an amazing time. Thank you for taking the time to write about our Sensimar Seaside Suites, we appreciate every comment and we value very much all of our customers feedback. We would love to host you again here...

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Amenities

Highlights
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
  • Beachfront
  • Bar/Lounge
  • Spa
  • Breakfast included
  • Free High Speed Internet ( WiFi )
GreenLeadersPlatinum level
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
  • Tennis Court
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities

Additional Information about Sensimar Seaside Suites & Spa

Address: Km 95 Carretera Cancun-Tulum, Puerto Aventuras 77710, Mexico (Formerly El Dorado Seaside Suites)
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Puerto Aventuras
Price Range: $438 - $1,140 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Sensimar Seaside Suites & Spa 4.5*
Number of rooms: 378
Reservation Options:
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Also Known As:
El Dorado Seaside Hotel
El Dorado Seaside Suites Mexico
El Dorado Resort Spa
Hotel El Dorado Seaside
El Dorado Seaside Resort
El Dorado Spa
El Dorado Seaside Mexico
Eldorado Seaside Suites
Eldorado Resort
Sensimar Seaside Suites & Spa Puerto Aventuras, Riviera Maya, Mexico
Hotel Style:
#1 Romantic Hotel in Puerto Aventuras
#1 Family Hotel in Puerto Aventuras
#5 On the Beach Hotel in Puerto Aventuras
#5 Luxury Hotel in Puerto Aventuras
#5 Top resorts Hotel in Puerto Aventuras
#6 Spa Hotel in Puerto Aventuras
#6 Business Hotel in Puerto Aventuras
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Questions & Answers

Here's what travellers have asked, with answers from Sensimar Seaside Suites & Spa staff and other travellers.
1,648 questions
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Mansfield, United Kingdom

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Questions? Get answers from Sensimar Seaside Suites & Spa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Room was very nice, clean and fresh.”
 of 5 bubbles 900rebeccat, 21 Jan 2017 | Read review
“our room was poolside and we found it great. the oceanfront rooms were all close to the restaurants and bar”
 of 5 bubbles G7117GBjoanneb, 18 Jan 2017 | Read review
“You don't need too take any soaps shower gels nothing it has it all”
 of 5 bubbles markbru64, 18 Jan 2017 | Read review
“The swim up rooms are particularly good.”
 of 5 bubbles Meltonporkpie, 17 Jan 2017 | Read review
“More action on the Sensimar side.”
 of 5 bubbles mars55, 16 Jan 2017 | Read review
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