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El Dorado Sensimar Riviera Maya

Bookit.comUS$557*
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Certificate of Excellence
GreenLeadersPlatinum level
04/06/2017 05/06/2017
1 room 2 adults 0 children
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El Dorado Sensimar Riviera Maya
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7,882 Reviews from our TripAdvisor Community

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Showing 7,680: English reviews
Ajax, Canada
Reviewed 17 December 2014

My husband and I stayed here from November 25 - December 6, 2014. An amazing vacation! The resort grounds are beautiful and so well maintained. There are many small bars spread strategically amongst the palm trees throughout the resort so you never have to walk far if you want to sit in the shade for a bit and relax with...

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Helpful?
2Thank nancy123113
EDSS S, Gerente at El Dorado Sensimar Riviera Maya, responded to this review

Dear guest, Great to hear you had a great holiday while staying at Sensimar Seaside Suites. Thank you for taking the time to write about your recent experience, your opinion is truly important for us. We appreciate your kind comments about facilities, food and specially the staff as they are committed to exceed our guests’ expectations and this is great...

Kettering, England, United Kingdom
Reviewed 17 December 2014

This was our first long haul, all inclusive holiday and it surpassed ALL of our expectations. The staff were friendly and all spoke at least passable English (as we hadn't learnt Spanish!), nothing was too much trouble and always greeted you with a happy 'Hola!' and a genuine smile. We stayed in a Junior Jacuzzi Suite which was spacious and...

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6Thank MikenClareH
EDSS S, Gerente at El Dorado Sensimar Riviera Maya, responded to this review

Dear guest, Great to hear you had a great holiday while staying at Sensimar Seaside Suites. Thank you for taking the time to write about your recent experience, your opinion is truly important for us. We appreciate your kind comments about facilities, food and specially the staff as they are committed to exceed our guests’ expectations and this is great...

Toronto, Canada
Reviewed 17 December 2014

We were upgraded to the newer rooms which if you get the opportunity to stay there take it. The food met my expectations and the service was great. The beach isn't anything to brag about but since the hotel is inbetween Tulum and Playa Del Carmen it wasn't an issue.

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2Thank ces416
EDSS S, Gerente at El Dorado Sensimar Riviera Maya, responded to this review

Dear Guest, Great to hear you had a great holiday while staying at Sensimar Seaside Suites. Thank you for taking the time to write about your recent experience, your opinion is truly important for us. We appreciate your kind comments about facilities, food and specially the staff as they are committed to exceed our guests’ expectations and this is great...

Northampton
Reviewed 17 December 2014

Negative review...No, but an honest opinion of what you are paying for...... Paradise.... Well, what's one persons paradise is not necessarily someone else's, and EDSS could fall in to either paradise or bust categories. Bless all those that call it paradise though, but you do need to spread your wings a little. The definition of paradise is subjective? It's relative...

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Helpful?
12Thank David E
KarismaHotelsResorts, Director General at El Dorado Sensimar Riviera Maya, responded to this review

Thank you for taking the time to share your experiences of your visit to the El Dorado Seaside Suites. We do regret your overall impressions fell somewhat short of exceptional, however. Our goal is to ensure every guest enjoys a memorable stay, so we seek to offer superior quality , luxurious, amenities, and customer service, all at a great price...

Scotland
Reviewed 16 December 2014

You will never find a resort like this, the staff are amazing, the food is to die for, the weather can't be beaten. It's over 18 only so no screaming kids running about or jumping in pool, or spoiling your romantic dinners. We had a swim up room which was a few doors from the pool bar in an ideal...

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2Thank xxsue40
EDSS S, Gerente at El Dorado Sensimar Riviera Maya, responded to this review

Dear guest, Great to hear you had a great holiday while staying at Sensimar Seaside Suites. Thank you for taking the time to write about your recent experience, your opinion is truly important for us. We appreciate your kind comments about facilities, food and specially the staff as they are committed to exceed our guests’ expectations and this is great...

UK
Reviewed 16 December 2014

Stayed here 4th Dec 2014 and really enjoyed the hotel ,The food is amazing and the rooms and facilites are beautiful i loved the day beds and the lunch bar where the burgers are truly scrumptious!Low key is the evenings but do have shows on in the theatre. Overall couldnt fault it! Thankyou to Omar in the the entertainment team...

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Helpful?
Thank PIXY30
EDSS S, Gerente at El Dorado Sensimar Riviera Maya, responded to this review

Dear guest, Great to hear you had a great holiday while staying at Sensimar Seaside Suites. Thank you for taking the time to write about your recent experience, your opinion is truly important for us. We appreciate your kind comments about facilities, food and specially the staff as they are committed to exceed our guests’ expectations and this is great...

Lincoln, United Kingdom
Reviewed 16 December 2014

This was a trip and a half! Checking in: The hotel was brilliant. We stayed in room 3821 which was a great position, not too noisy but not too far away from everything! The start to the trip was great, check in was fast and efficient even though we wasn't really told much about the hotel and what it had...

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3Thank Gemma Louise B
EDSS S, Gerente at El Dorado Sensimar Riviera Maya, responded to this review

Dear guest, Great to hear you had a great holiday while staying at Sensimar Seaside Suites. Thank you for taking the time to write about your recent experience, your opinion is truly important for us. We appreciate your kind comments about facilities, food and specially the staff as they are committed to exceed our guests’ expectations and this is great...

Cantley, Canada
Reviewed 16 December 2014

Mixed reviews for the El Dorado Seaside Suites (Dec 6 - 13). This was our 2nd Karisma trip so our expectations were fairly high after having been to Sensatori a year and a half ago. While I would highly recommend Sensatori, we cannot do the same for El Dorado Seaside. Service was mostly good with very friendly and attentive staff...

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Helpful?
7Thank JoJo27S
EDSS S, Gerente at El Dorado Sensimar Riviera Maya, responded to this review

Dear Guest, Great to hear you had a great holiday while staying at Sensimar Seaside Suites. Thank you for taking the time to write about your recent experience, your opinion is truly important for us. We appreciate your kind comments about facilities, food and specially the staff as they are committed to exceed our guests’ expectations and this is great...

Ashford, United Kingdom
Reviewed 15 December 2014

We have just returned from the seaside suites after our second visit for 11 days. The staff are amazing, so helpful and friendly and the food was just as good as on our previous visit. The only negative was that the hotel seemed a lot busier than last year with wedding parties and some of their guests seemed a bit...

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1Thank jonny955
EDSS S, Gerente at El Dorado Sensimar Riviera Maya, responded to this review

Dear Guest, Great to hear you had a great holiday while staying at Sensimar Seaside Suites. Thank you for taking the time to write about your recent experience, your opinion is truly important for us. We appreciate your kind comments about facilities, food and specially the staff as they are committed to exceed our guests’ expectations and this is great...

Newcastle upon Tyne, United Kingdom
Reviewed 15 December 2014

The location of the hotel, the quality of the food and by far the fantastic staff make this an amazing holiday. We cannot wait to go back. Coral garden just a short swim from the beach for snorkelling and we saw some unbelievable fish. Hotel provide snorkelling gear if you need it. We tried the free kayaking and had great...

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Helpful?
Thank Banksyd
EDSS S, Gerente at El Dorado Sensimar Riviera Maya, responded to this review

Dear guest, Great to hear you had a great holiday while staying at Sensimar Seaside Suites. Thank you for taking the time to write about your recent experience, your opinion is truly important for us. We appreciate your kind comments about facilities, food and specially the staff as they are committed to exceed our guests’ expectations and this is great...

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
  • Beachfront
  • Bar/Lounge
  • Spa
  • Breakfast included
  • Free Internet
GreenLeadersPlatinum level
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
  • Tennis Court
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities

Additional Information about El Dorado Sensimar Riviera Maya

Address: Km 95 Carretera Cancun-Tulum, Puerto Aventuras 77710, Mexico (Formerly Sensimar Seaside Suites & Spa)
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Puerto Aventuras
Price Range: $373 - $1,369 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — El Dorado Sensimar Riviera Maya 4.5*
Number of rooms: 378
Reservation Options:
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Also Known As:
El Dorado Seaside Hotel
El Dorado Seaside Suites Mexico
El Dorado Resort Spa
Hotel El Dorado Seaside
El Dorado Seaside Resort
El Dorado Spa
El Dorado Seaside Mexico
Eldorado Seaside Suites
Eldorado Resort
El Dorado Sensimar Riviera Maya Puerto Aventuras, Mexico
Hotel Style:
#1 Family Hotel in Puerto Aventuras
#1 Romantic Hotel in Puerto Aventuras
#3 Luxury Hotel in Puerto Aventuras
#3 On the Beach Hotel in Puerto Aventuras
#3 Top resorts Hotel in Puerto Aventuras
#4 Spa Hotel in Puerto Aventuras
#6 Business Hotel in Puerto Aventuras
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Questions & Answers

Here's what travellers have asked, with answers from El Dorado Sensimar Riviera Maya staff and other travellers.
1,991 questions
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Mansfield, United Kingdom

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Questions? Get answers from El Dorado Sensimar Riviera Maya staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“1901 is huge and central to everything on the Sensimar side.”
debbievq, 23 May 2017 | Read review
“Be sure to let your concierge know your needs, they are very accommodating .”
660MichelleB, 22 May 2017 | Read review
“Our presidential suite with it's ocean views and private backyard was unbelievable.”
  • The sky bed we enjoyed everyday.
  • Lower suite was ours with a swim up.
  • View from the palapa
426CaliGirl, 19 May 2017 | Read review
“Be sure to check your patio doors to make sure they are locked when you are on the ground level. Our friends had locked theirs however when they went back to the room it was open - otherwise everything is great.”
85MichelleM, 19 May 2017 | Read review
“swim up rooms are worth the money!”
charlottev206, 19 May 2017 | Read review
5 of 5
Bookit.com
US$557* /night
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PricelineUS$1,485
CancelonUS$625
ElvolineUS$631
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Prices are for 1 room, 2 adults
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