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Sensimar Seaside Suites & Spa

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7,432 Reviews from our TripAdvisor Community

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Showing 7,237: English reviews
england
Reviewed 21 June 2014 via mobile

It was back in April when we visited but having read the reviews I wanted to comment on the beach. I agree that it wasn't huge but I wonder how many people actually walked the length of the beach to find their perfect spot? We sunbathed far over to the left side of the resort (as you look at the...

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Helpful?
11Thank chicken36
EDSS S, Gerente at Sensimar Seaside Suites & Spa, responded to this review

Dear Guest, Great to hear you had a great holiday while staying at Sensimar Seaside Suites. Thank you for taking the time to write about your recent experience, your opinion is truly important for us. We appreciate your kind comments about facilities, food and specially the staff as they are committed to exceed our guests’ expectations and this is great...

Rayleigh, United Kingdom
Reviewed 21 June 2014

We booked this as we had previously stayed at el dorado royal (sister hotel). Well this hotel does not compare in any way shape or fashion. Entertainment in evening was non existent even though they advertised beach party this was cancelled on both weeks due to wedding party and lack of staff. We spoke to entertainment staff but they stated...

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Helpful?
5Thank Angie P
EDSS S, Gerente at Sensimar Seaside Suites & Spa, responded to this review

Dear Guest, We want to thank you for taking the time to write us a review, we want to assure you that all your comments are welcomed and a key part of the improvement of our resort. We are truly sorry to hear you experienced any inconvenience during your stay, we are a 5 star rated resort so we are...

Preston, United Kingdom
Reviewed 20 June 2014

Me and my wife have just returned from seaside suites were we celebrated 25 years of marriage, upon arrival our hoilday company (Thomson) had not told them that we needed a ground floor beach front apartment due to my wife needing a walking stick to walk they gave us a first floor apartment which we declined it after waiting around...

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Helpful?
8Thank skelly2014
EDSS S, Gerente at Sensimar Seaside Suites & Spa, responded to this review

Dear Guest, We want to thank you for taking the time to write us a review, we want to assure you that all your comments are welcomed and a key part of the improvement of our resort. We are truly sorry to hear you experienced any inconvenience during your stay, we are a 5 star rated resort so we are...

Salisbury, United Kingdom
Reviewed 20 June 2014

We spent 2 weeks at this lovely resort at the end of May. Like everywhere it is always easy to focus on the things that maybe aren't 100% and there were a few things here that annoyed us but overall we felt that this was a beautiful resort and very well maintained and we will definitely come back. Reception: Excellent...

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Helpful?
5Thank yoda04
EDSS S, Gerente at Sensimar Seaside Suites & Spa, responded to this review

Dear Guest, Great to hear you had a great holiday while staying at Sensimar Seaside Suites. Thank you for taking the time to write about your recent experience, your opinion is truly important for us. We appreciate your kind comments about facilities, food and specially the staff as they are committed to exceed our guests’ expectations and this is great...

Easthampton, Massachusetts
Reviewed 20 June 2014

At best this is a average hotel in Mexico. There is nothing special about Sea Side especially the food they call Gourmet! Our stay started with us not having the room we booked and a having to deal with the rudest, meanest concierge "Crystal" we have ever had and I can go on and on about her but I won't....

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Helpful?
6Thank John B
EDSS S, Gerente at Sensimar Seaside Suites & Spa, responded to this review

Dear Guest, We want to thank you for taking the time to write us a review, we want to assure you that all your comments are welcomed and a key part of the improvement of our resort. We are truly sorry to hear you experienced any inconvenience during your stay, we are a 5 star rated resort so we are...

london uk
Reviewed 19 June 2014

I know I know that many people have enjoyed their holiday here but really we were not that impressed. The grounds are lovely and the gardeners work really hard but would def. not put this as a 4/5 star hotel, There were falling coconuts from the palms which would and could cause serious injury we found the staff to be...

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Helpful?
7Thank bjlarke
EDSS S, Gerente at Sensimar Seaside Suites & Spa, responded to this review

Dear Guest, We want to thank you for taking the time to write us a review, we want to assure you that all your comments are welcomed and a key part of the improvement of our resort. We are truly sorry to hear you experienced any inconvenience during your stay, we are a 5 star rated resort so we are...

San Antonio, Texas
Reviewed 19 June 2014

Needed to get away to rest and recharge. Stayed 4 nights and had a wonderful time. Not really into all inclusive resorts but this one was the exception. Go to spa its top notch, beautiful facility and talented staff. We plan on returning soon.

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Helpful?
3Thank Lisa R
EDSS S, Gerente at Sensimar Seaside Suites & Spa, responded to this review

Dear Guest, Great to hear you had a great holiday while staying at Sensimar Seaside Suites. Thank you for taking the time to write about your recent experience, your opinion is truly important for us. We appreciate your kind comments about facilities, food and specially the staff as they are committed to exceed our guests’ expectations and this is great...

brighton
Reviewed 17 June 2014

We travelled in September and when I remember it, it was bliss. My advice is remember to take your marriage certificate because it would be a real shame to miss out on the free extras you get when your on Honey moon. You arrive to a refreshing drink and a cloth to cool you down. Our suite was the bomb....

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Helpful?
8Thank NumNumNads
EDSS S, Gerente at Sensimar Seaside Suites & Spa, responded to this review

Dear Guest, Great to hear you had a great holiday while staying at Sensimar Seaside Suites. Thank you for taking the time to write about your recent experience, your opinion is truly important for us. We appreciate your kind comments about facilities, food and specially the staff as they are committed to exceed our guests’ expectations and this is great...

Wolverhampton, England, United Kingdom
Reviewed 17 June 2014

Where do I start? Apologies for the ramble in advance, but its well worth the read. I booked this for our honeymoon as we were recommended it by our travel agent Thomson. I had my reservations as to whether the resort would live up to the expectations I had and I was not disappointed. The transfer was longer than I...

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Helpful?
24Thank MicknTracie J
EDSS S, Gerente at Sensimar Seaside Suites & Spa, responded to this review

Dear Guest, Great to hear you had a great holiday while staying at Sensimar Seaside Suites. Thank you for taking the time to write about your recent experience, your opinion is truly important for us. We appreciate your kind comments about facilities, food and specially the staff as they are committed to exceed our guests’ expectations and this is great...

Manchester
Reviewed 17 June 2014

We arrived on 30th May and stayed for 2 weeks. Weather was mainly excellent after a couple of days of rain and cloud. We had nothing but superb service throughout our stay, from the check in and our concierge organising free wi-fi, to waiting staff (esp. Abraham at the Sandwicherie & Graciella on the beach) and gardeners / pool staff...

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Helpful?
11Thank dkmesq
EDSS S, Gerente at Sensimar Seaside Suites & Spa, responded to this review

Dear Guest, Great to hear you had a great holiday while staying at Sensimar Seaside Suites. Thank you for taking the time to write about your recent experience, your opinion is truly important for us. We appreciate your kind comments about facilities, food and specially the staff as they are committed to exceed our guests’ expectations and this is great...

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Amenities

Highlights
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
  • Beachfront
  • Bar/Lounge
  • Spa
  • Breakfast included
  • Free High Speed Internet ( WiFi )
GreenLeadersPlatinum level
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
  • Tennis Court
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities

Additional Information about Sensimar Seaside Suites & Spa

Address: Km 95 Carretera Cancun-Tulum, Puerto Aventuras 77710, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Puerto Aventuras
Price Range: $447 - $1,731 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Sensimar Seaside Suites & Spa 4.5*
Number of rooms: 378
Reservation Options:
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Also Known As:
El Dorado Seaside Hotel
El Dorado Seaside Suites Mexico
El Dorado Resort Spa
Hotel El Dorado Seaside
El Dorado Seaside Resort
El Dorado Spa
El Dorado Seaside Mexico
Eldorado Seaside Suites
Eldorado Resort
Sensimar Seaside Suites & Spa Puerto Aventuras, Riviera Maya, Mexico
Hotel Style:
#1 Romantic Hotel in Puerto Aventuras
#1 Family Hotel in Puerto Aventuras
#5 Top resorts Hotel in Puerto Aventuras
#5 Luxury Hotel in Puerto Aventuras
#5 On the Beach Hotel in Puerto Aventuras
#6 Spa Hotel in Puerto Aventuras
#6 Business Hotel in Puerto Aventuras
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Questions & Answers

Here's what travellers have asked, with answers from Sensimar Seaside Suites & Spa staff and other travellers.
1,725 questions
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Mansfield, United Kingdom

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Upgrade to the premium suites, well worth it,”
 of 5 bubbles , 18 Feb 2017 | Read review
“I don't know what the other rooms were like, but our pool view room was lovely. I think it had been refurbished and modernised.”
 of 5 bubbles homegrownBrighton, 17 Feb 2017 | Read review
“Our room was 3721 which was away from the bar and even had a little sea view. No issues with hot water like some.”
 of 5 bubbles Paula191278, 16 Feb 2017 | Read review
“If you want a sea view ask for a room above level 4”
 of 5 bubbles Jonimevans, 16 Feb 2017 | Read review
“506 excellent room with brilliant views”
 of 5 bubbles gud2go, 16 Feb 2017 | Read review
5 of 5