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Hotel Barcelo Maya Beach

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Hotel Barcelo Maya Beach
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7,488 Reviews from our TripAdvisor Community

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Showing 4,153: English reviews
Reviewed 2 days ago NEW

We stayed here Feb 28 - March 9, 2016. Was an amazing experience. My now soon to be hubby Proposed to me on the beach during the romantic dinner on the beach. Rooms were clean, food was great, beach was clean, not rocky or covered in sea weed. Always something going on at the resort, helpful staff and great night...

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Helpful?
Thank Brandi L
DirectorBeachCaribe, Sub Director Beach at Hotel Barcelo Maya Beach, responded to this review

Dear Ms Brandi L Congratulations and we are very happy to know that those important memories are going to be forever reminded in Barcelo Maya Beach. See you on 2018 for a wonderful Wedding Sincerely Erika García Argueta Sub Director Beach| Assistant Director Beach Barceló Maya Grand Resort beach.subdirector@barcelomaya.com T+52 984 875 15 00 | Ext: 1521

Tinley Park, Illinois
Reviewed 3 days ago NEW

5/5 > Overall property, beach, pools and rooms (ours was premium in Tulum with hot tub, 3rd floor ocean). Impeccably clean and beautiful. Housekeeping was wonderful, air conditioning worked great, loved the size of the room and the lovely balcony with private hot tub. I liked the gardens, the nice walks without having to leave the resort. This is either...

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Helpful?
Thank Debbie0046
DirectorBeachCaribe, Sub Director Beach at Hotel Barcelo Maya Beach, responded to this review

Dear Ms Debbie0046 We would like to express our gratitude for the comments you made about your recent visit. They help us to understand how our guests experience their stay with us. It is always our goal to achieve maximum customer satisfaction and we are delighted to hear that your holiday at Barceló Maya Beach was an enjoyable one. We...

Reviewed 3 days ago NEW

We stayed at Barcelo Maya Beach (Coba wing) for 11 nights in 2016 December. This was our first visit to this resort, we have never returned to a resort so far but we are considering returning here. The beach is amazing, the countless swimming pools are spectacular. Our personal favourite was El Cielito Adult Only pool. This resort is very...

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Helpful?
Thank Márta M
DirectorBeachCaribe, Sub Director Beach at Hotel Barcelo Maya Beach, responded to this review

Dear Ms Marta M We would like to express our gratitude for the comments you made about your recent visit. we are pleased to know that you have received the service you deserve, we are very proud of our co-workers and will pass your thanks to them. Please be so kind to contact me when you book your next holidays,...

Beaverton, Oregon
Reviewed 5 days ago NEW

Had a great vacation with our two teen boys (16 & 18 y.o.). Must easier on us parents as we were able to let them go do their own thing, on their schedule, with little coordination on our part. I.e. they could grab lunch on their own if hungry, didn't have to drive anywhere necessarily, etc. Glad we did Club...

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Helpful?
Thank nikkikcampbell123
Edmonton, Canada
Reviewed 5 days ago NEWvia mobile

Please be mindful ,that during this event the resort is full of people from all over the globe . It becomes a large party that run until all hours of the night. The family friendly resorts becomes largely disrespectful towards people seeking relaxing and quality time with your family . The staff as always are a amazing and do everything...

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Helpful?
1Thank kim12016
DirectorBeachCaribe, Sub Director Beach at Hotel Barcelo Maya Beach, responded to this review

Dear Ms Kim12016 We would like to express our gratitude for the comments you made about your recent visit and we lament reading that you didn´t find the peace and quiet you were looking for. we strongly encourage you for a future occasion to contact me for your next visit. we will make sure you we can make all your...

Grand Falls, Canada
Reviewed 5 days ago NEWvia mobile

We stayed at this resort from December 26 to January 2 2017. This was a last minute booking with Sunwing vacations. If you are looking for a large resort and lots to do. This resort is huge and there is plenty to do for any age. The only down part is not being able to book the restaurants you want...

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Helpful?
2Thank linto365
DirectorBeachCaribe, Sub Director Beach at Hotel Barcelo Maya Beach, responded to this review

Dear Mr linto365 Thank you very much for your comments, we are very happy to know that you have enjoyed your stay with us and would love to have you back in the next holidays. We look forward to see you Sincerely Erika García Argueta Sub Director Beach| Assistant Director Beach Barceló Maya Grand Resort beach.subdirector@barcelomaya.com T+52 984 875 15...

Reviewed 6 days ago NEW

I recently came back from a stay at Barcelo Maya Beach from 1/5-1/12 to celebrate my parent's 43rd year anniversary. We traveled with a family of 11 people in total, 4 different rooms. Upon arrival at the resort, the hotel lobby looked very cool with large sized art work in the lobby and water fountains. Check-in took quite some time...

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3Thank Thuy C
Reviewed 6 days ago NEWvia mobile

This is a beautiful hotel, very clean, good food and beautiful beach. I didn't want to live. The only thing I did not like was that my room had a joining room, even that the door was looked I could hear people talking . It is a place for relaxation but people coming to this resort they are not all...

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Thank Rodica C
Reviewed 1 week ago NEW

Barcelo Maya is great if you have kids. They have kids' buffets, kids water slides, a dolphinarium, an under-18 night club, and other events for little guys and teens. There are also many families there, so it's easy to find playmates.

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Helpful?
Thank A S
Reviewed 1 week ago via mobile

Awesome. You have to try it!!!!family oriented!excellent food and best beach except for rocks. Many fish. Room confortable. Spwnt a nice week. Cold come back soonnuffte very good and many choises of restarant à la carte. Many activities on the beach. Nices show on 3 stages

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Helpful?
2Thank Laurent L

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Amenities

Highlights
  • Pool
  • Beachfront
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free Parking
  • Bar/Lounge
  • Spa
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Tennis Court
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting

Additional Information about Hotel Barcelo Maya Beach

Address: Carretera Chetumal Puerto Juarez Km. 266,3, Puerto Aventuras 77750, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Puerto Aventuras
Price Range: $346 - $775 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Barcelo Maya Beach 4*
Number of rooms: 630
Reservation Options:
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Also Known As:
Barcelo Puerto Aventuras
Barcelo Hotel Maya Beach
Barcelo Maya Palace
Barcelo Maya Mexico
Barcelo Maya Resort
Catalonia Rivera Maya
Maya Beach Resort
Barcelo Beach Maya Mayan Resort Riviera
Barcelo Maya Beach Resort Cancun
Hotel Barcelo Maya Beach Puerto Aventuras, Riviera Maya, Mexico
Hotel Style:
#5 Romantic Hotel in Puerto Aventuras
#6 Family Hotel in Puerto Aventuras
#7 Business Hotel in Puerto Aventuras
#9 Luxury Hotel in Puerto Aventuras
#9 Spa Hotel in Puerto Aventuras
#10 Top resorts Hotel in Puerto Aventuras
#10 On the Beach Hotel in Puerto Aventuras
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Barcelo Maya Beach staff and other travellers.
566 questions
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Premium room we stayed in was great. Sounds like non-premium rooms make people less than happy.”
 of 5 bubbles Debbie0046, 16 Jan 2017 | Read review
“I'd not choose a room on 1st floor... echoes and drinking people would be walking by your door!”
 of 5 bubbles nikkikcampbell123, 14 Jan 2017 | Read review
“upgrade to the suites because they've been newly renovated.”
 of 5 bubbles 165thuyc, 13 Jan 2017 | Read review
“If you stay at this hotel, stay in a premium room!”
 of 5 bubbles 589meghanf, 6 Jan 2017 | Read review
“all rooms we have stayed in from ground floor garden view, 2nd floor garden view with balconey and ocean front all great”
 of 5 bubbles LadyDi163, 4 Jan 2017 | Read review
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