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Dreams Puerto Aventuras Resort & Spa

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Dreams Puerto Aventuras Resort & Spa
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4,244 Reviews from our TripAdvisor Community

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Showing 3,675: English reviews
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Reviewed yesterday NEWvia mobile

This was our first time traveling with our 4 year son we enjoyed every minute of it. The Hotel/Grounds. You can tell the rooms are a little older but they are well taken care of. We had the dolphin view room. Side note we could see the lagoon where the dolphins are kept but never saw a dolphin from our...

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Helpful?
Thank Jasmine M
Saint Louis, Missouri
Reviewed 2 days ago NEW

The service and food were great, but it was VERY noisy. We were glad that we didn't bring kids. If you like quiet, ask for a quiet room. The city is very safe and worth exploring as well. It had an extremely small beach. If you're a beachcomber, maybe try the Hard Rock resort. We liked that it was small...

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Thank Kathy H
Reviewed 3 days ago NEWvia mobile

The absolutely best thing about this hotel is the employees, each and every one of them will do anything possible to make the guests happy, and with a big smile on their face❤great entertainment team , With tons of energy, Giovanni is absolutely amazing , a great dancer and singer, and Always with a big smile on his face, I...

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Helpful?
Thank lolanyc77
DreamsPAventuras, E-Concierge at Dreams Puerto Aventuras Resort & Spa, responded to this review

Dear Lolanyc77, We thank you for taking the time to share your recent stay on Tripadvisor. We are more than happy to know that you and your family were able enjoy the warm in every single staff. Giovanni will be so glad to know that he were able to assist you. We are looking forward to welcoming you back on...

Gravenhurst, Canada
Reviewed 3 days ago NEW

The resort is very accessible, lovely location. Beach Chairs are in need of replacement and the pillows in the room where awful. The beach is small but really nice, fish swim all around you. Beautiful to see

Review collected in partnership with this hotel
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Helpful?
Thank Caralene155
DreamsPAventuras, E-Concierge at Dreams Puerto Aventuras Resort & Spa, responded to this review

Dear Jm_Caralene155, I would like to express my gratitude for the time you have taken to share the valuable comments you’ve provided. Thank You for the short briefs and the sincere recommendation. We are glad to know that you’ve found almost all the characterizes ours suites and the wonderful views of our resort that are breathtaking. I hope you will...

Reviewed 3 days ago NEW

Just returned from a 5 day adult trip to Dreams Puerto Aventuras. The property is smaller and easy to traverse. Elesier at the front desk was exceptional. Very professional and quick to get you checked in. We worked ahead of our trip to book a higher floor dolphin view room. This is a must! Ronier is the most friendly and...

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Helpful?
Thank Andria T
DreamsPAventuras, E-Concierge at Dreams Puerto Aventuras Resort & Spa, responded to this review

Dear Andria T, Thank you for sharing your recent stay at Dreams Puerto Aventuras with all the Tripadvisor community. We're more than glad to know you had an excellent vacation with us and were able to enjoy every service we have to offer. It is great to hear that your children enjoyed the dolphin view room, the restaurants and the...

Sauk Rapids, Minnesota
Reviewed 4 days ago NEWvia mobile

Spent 4 nights, 5 days at Dreams resort with my 16 yr old daughter. Our room faced the dolphinarium which was nice, room 303. They offered pizza and french fries everyday if you wanted it. Entertainment was nice. Only complaint is that they over charged for the dolphin swim experience. I found a place just blocks away that offered alot...

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Helpful?
2Thank Sarah K
DreamsPAventuras, E-Concierge at Dreams Puerto Aventuras Resort & Spa, responded to this review

Dear Sarah K, I would like to express my gratitude for the time you have taken to share this review and the valuable comments you’ve provided in it. Thank you for sharing your experience. We are pleased to know you have enjoyed our exceptional with the barefoot service. I feel sorry if you were uncomfortable with some members. Should need...

Woodbury, Minnesota
Reviewed 4 days ago NEW

This hotel was highly recommended to us, and we also celebrated a special birthday!! It was my friends first time to Mexico and we had a great time!!!! We were greeted regally by the Captain of BB Moises Luna with a glass of champagne and a warm scented cloth! He was very warm and accommodating!!! Bellboy Daniel very nice and...

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Helpful?
Thank laurie14u
DreamsPAventuras, E-Concierge at Dreams Puerto Aventuras Resort & Spa, responded to this review

Dear Laurie14u, We truly appreciate for taking the time and share your experience in this wonderful community Tripadvisor. And Thank you so much for choosing to celebrate a special birthday with us at Dreams Puerto Aventuras Resort & Spa. We are honored you decided to celebrate such an important occasion at our resort and to be your first experience in...

Northampton, United Kingdom
Reviewed 5 days ago NEW

We were very impressed with this resort. The facilities are excellent, the layout is superb and the staff were amazing. We had our two daughters with us ages 3 and 9 and this resort was perfectly geared up for them. The kids club runs from 9am-10pm and do far too many activities to mention. The kids immediately felt safe and...

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Helpful?
2Thank Daniel W
DreamsPAventuras, E-Concierge at Dreams Puerto Aventuras Resort & Spa, responded to this review

Dear Daniel W, Wow! What an amazing review! We truly appreciate for taking the time and share your recent experience at Dreams Puerto Aventuras . Reviews like yours encourage us to keep working hard every day and keep improving all our services and facilities for your total satisfaction and when we read we have accomplished the goal with you it is very...

South Jordan
Reviewed 6 days ago NEW

We stayed at this hotel for 1 week & highly reccomend it!! It was an all-inclusive hotel with very good security. We felt very safe there. The Hotel had 6 different restaurants to eat at & we ate at 4 of them. The food was wonderful at at all of them along with the staff. The room maids were very...

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Helpful?
1Thank Ron D
DreamsPAventuras, E-Concierge at Dreams Puerto Aventuras Resort & Spa, responded to this review

Dear Ron D, On behalf of Dreams Puerto Aventuras Resort Management and Staff we want to thank you for taking the time to share your overview on your stay with us. We're more than glad to know you had an excellent vacation with us and hear that you and your family had a chance to enjoy the restaurants, the professional...

Galva, Illinois
Reviewed 6 days ago NEW

We had a great time at Dreams. The resort is nicely laid out and it was just the right size for us. We enjoyed Francisco at the breakfast buffet every morning. He knew what we wanted after the first day. The beach is great and the water is calm since it's in a small cove. You could walk right out...

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Helpful?
1Thank Stephanie W
DreamsPAventuras, E-Concierge at Dreams Puerto Aventuras Resort & Spa, responded to this review

Dear Stephanie W, We truly appreciate for taking the time and share your recent experience at Dreams Puerto Aventuras. We want to thank you for the beautiful review and we're glad to know that you enjoy the friendly staff , the beach, the rooms and the dolphin area, we know 7 days are not enough to delight the magnificent Caribbean....

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Room Service
  • Free Parking
  • Bar/Lounge
  • Spa
  • Breakfast included
  • Free High Speed Internet ( WiFi )
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Business Centre with Internet Access
  • Breakfast included
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
  • Breakfast Available
Official Description (provided by the hotel)
Dreams Puerto Aventuras Resort & Spa is a getaway with near infinite pleasures. Guests of all ages experience Unlimited-Luxury(R), remarkable amenities led by spacious rooms and suites with lovely views, gourmet dining options, limitless top-shelf spirits and 24-hour concierge service - all wristband-free. Guests are entertained by miniature golf, complimentary greens fees at a nearby golf course, a PADI certified diving center and Dolphin Dreams by Dolphin Discovery, one of the largest dolphinariums in the Riviera Maya resort region. To unwind, Dream Spa by Pevonia(R) offers a generous pampering menu. For couples, the resort presents wedding, honeymoon and anniversary packages, and for business, facilities begin with the 1,646 square foot Playa Ballroom. It's all of this and more. ... more   less 

Additional Information about Dreams Puerto Aventuras Resort & Spa

Address: Km 269.5 Carretera Chetumal, Puerto Aventuras 77500, Mexico (Formerly Dreams Puerto Aventuras Resort & Spa All Inclusive)
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Puerto Aventuras
Price Range: $311 - $818 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Dreams Puerto Aventuras Resort & Spa 4*
Number of rooms: 305
Reservation Options:
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Also Known As:
Dreams Puerto Aventuras Hotel Puerto Aventuras
Dreams Hotel Puerto Aventuras
Dreams Resort Puerto Aventuras
Sunscape Puerto Aventuras Riviera
Sunscape Puerto Adventuras
Dreams Puerto Aventuras Resort & Spa Riviera Maya, Mexico
Hotel Style:
#4 Business Hotel in Puerto Aventuras
#7 Luxury Hotel in Puerto Aventuras
#8 On the Beach Hotel in Puerto Aventuras
#8 Spa Hotel in Puerto Aventuras
#8 Top resorts Hotel in Puerto Aventuras
#8 Family Hotel in Puerto Aventuras
#10 Romantic Hotel in Puerto Aventuras
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Questions & Answers

Here's what travellers have asked, with answers from Dreams Puerto Aventuras Resort & Spa staff and other travellers.
386 questions
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Montreal, Quebec

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Questions? Get answers from Dreams Puerto Aventuras Resort & Spa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Working Coffee makers would be nice”
 of 5 bubbles Caralene155, 22 Feb 2017 | Read review
“Garden room - we had iguanas sun bathing really close to us, it was amazing!”
 of 5 bubbles 496danielw, 20 Feb 2017 | Read review
“Ask for a dolphin or ocean view room.”
 of 5 bubbles stephaniew248, 19 Feb 2017 | Read review
“Dolphin view rooms if you have kids”
 of 5 bubbles HeartMexico, 19 Feb 2017 | Read review
“Ocean views are beautiful but also face the pool and can be noisy at all hours.”
 of 5 bubbles ReneeR220, 17 Feb 2017 | Read review
5 of 5