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Dreams Puerto Aventuras Resort & Spa

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4,038 Reviews from our TripAdvisor Community

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There are newer reviews for Dreams Puerto Aventuras Resort & Spa
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Showing 3,499: English reviews
Reviewed 11 October 2014

The food at Oceana was excellent, but otherwise lackluster dining experiences. We didn't get to try the Italian restaurant because it was closed two of the four nights. The "ocean view" rooms are spacious, but we couldn't see the ocean. The beach is really small and full of seaweed, but the staff was working very hard to keep it clear....

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Helpful?
Thank mdo626
E-Concierge-DreamsPA, E-Concierge at Dreams Puerto Aventuras Resort & Spa, responded to this review

Dear valued guest, Thank you for sharing your recent stay at Dreams Puerto Aventuras with all the Tripadvisor community. We're more than glad to know you had a great vacation with us and were able to enjoy every service we have to offer. We hope to have the opportunity to host you once again in a near future. Should need...

Indianola, Iowa, United States
Reviewed 11 October 2014

We arrived on 09/25 with 4 guests to attend our small wedding. We reserved the Honeymoon Jacuzzi Ocean View room, and received the complimentary Wedding in Paradise package. The service from the time we stepped out of our shuttle was excellent the entire week. The rooms were kept clean and well stocked and the view was extraordinary. The food at...

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Helpful?
3Thank Amy J
E-Concierge-DreamsPA, E-Concierge at Dreams Puerto Aventuras Resort & Spa, responded to this review

Dear valued guest, Thank you for sharing your recent stay at Dreams Puerto Aventuras with all the Tripadvisor community. We're more than glad to know you had an excellent vacation with us and were able to enjoy every service we have to offer. We hope to have the opportunity to host you once again in a near future. Should need...

Sidcup, United Kingdom
Reviewed 10 October 2014

Beautiful surroundings, own dolphinarium with dolphins and manatees. Wonderful variety of food, evening entertainment a bit hit and miss and too loud. Room was spacious and comfortable, but in September it was very humid with violent thunderstorms. Best time to go is April, apparently. The staff were very polite and friendly, especially Juan and Vidaly in the self-service restaurant. Would...

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Helpful?
2Thank Jacqueline L
E-Concierge-DreamsPA, E-Concierge at Dreams Puerto Aventuras Resort & Spa, responded to this review

Dear valued guest, Thank you for sharing your recent stay at Dreams Puerto Aventuras with all the Tripadvisor community. We're more than glad to know you had an excellent vacation with us and were able to enjoy every service we have to offer. We hope to have the opportunity to host you once again in a near future. Should need...

Norfolk, Virginia
Reviewed 10 October 2014

Although our first impression wasn't the greatest, due to road work at what is normally the entrance, our trepidations were put to rest at check-in. Greeted with champagne and a warm welcome, we quickly were shown to our lovely, comfortable room, complete with a flat-screen TV, loveseat, and view of the pool and sea, to say nothing of our surprisingly...

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Helpful?
2Thank Juliana D
E-Concierge-DreamsPA, E-Concierge at Dreams Puerto Aventuras Resort & Spa, responded to this review

Dear valued guest, Thank you for sharing your recent stay at Dreams Puerto Aventuras with all the Tripadvisor community. We're more than glad to know you had an excellent vacation with us and were able to enjoy every service we have to offer. We hope to have the opportunity to host you once again in a near future. Should need...

Myrtle Beach, South Carolina
Reviewed 10 October 2014

Spent a delightful week with my daughter and two grandsons. Friendly staff, although not all workers spoke English. Very helpful in every case. Excellent service at all restaurants, especially the World Café (buffet). Food was very good; rooms were clean and well maintained; beaches were kept clean and family friendly. Did not explore the Children's Club as we heard from...

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Helpful?
Thank Kathleen M
E-Concierge-DreamsPA, E-Concierge at Dreams Puerto Aventuras Resort & Spa, responded to this review

Dear valued guest, Thank you for sharing your recent stay at Dreams Puerto Aventuras with all the Tripadvisor community. We're more than glad to know you had an excellent vacation with us and were able to enjoy every service we have to offer. We hope to have the opportunity to host you once again in a near future. Should need...

Winston Salem, North Carolina
Reviewed 9 October 2014

10 of us arrived at Dreams Puerto Aventuras on September 20th and stayed for 5 nights. 6 of us used Cancun Shuttle (found on the airport website) and they were great. It took about an hour to get to the resort. We pulled up and we were underwhelmed at the entrance. I am used to pulling up to the front...

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Helpful?
2Thank Stacey B
E-Concierge-DreamsPA, E-Concierge at Dreams Puerto Aventuras Resort & Spa, responded to this review

Dear Guest, We were delighted to have you with us and thank you so much for providing feedback regarding your recent stay at Dreams Puerto Aventuras. We would like to inform you that all the comments & suggestions are addressed to the involved departments to improve our service. We really hope to welcome you again very soon. Kind Regards, Marypaz...

Berlin, Ohio
Reviewed 9 October 2014

Planned a last minute trip with friends to Dreams Puerto Aventuras. Great facilities for both children and adults. Since we left our children home for this trip, we spent most of our time at the adult pool with swim up bar. It was perfect because it wasn't crowded and was very relaxing. For meals, we were pretty much able to...

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Helpful?
Thank Ro F
E-Concierge-DreamsPA, E-Concierge at Dreams Puerto Aventuras Resort & Spa, responded to this review

Dear valued guest, Thank you for sharing your recent stay at Dreams Puerto Aventuras with all the Tripadvisor community. We're more than glad to know you had an excellent vacation with us and were able to enjoy every service we have to offer. We hope to have the opportunity to host you once again in a near future. Should need...

Little Rock, Arkansas
Reviewed 8 October 2014

A great resort for relaxing and getting pampered. The spa service is excellent. The food is not bad for an all inclusive resort. Staff is very friendly and helpful. We upgraded to the preferred level room - very worth it. Top shelf drinks and great service. We would go here again.

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Helpful?
1Thank Conniem0015
E-Concierge-DreamsPA, E-Concierge at Dreams Puerto Aventuras Resort & Spa, responded to this review

Dear valued guest, Thank you for sharing your recent stay at Dreams Puerto Aventuras with all the Tripadvisor community. We're more than glad to know you had an excellent vacation with us and were able to enjoy every service we have to offer. We hope to have the opportunity to host you once again in a near future. Should need...

Los Angeles, California
Reviewed 7 October 2014

This was our first time visiting a dreams resort and we had been relocated from another location following the cabo hurricane so not knowing much about the place or area before we arrived we were very pleased with the accommodations. Upon arrival the staff greets you with a fresh cold juice drink and we were checked right into our room...

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Helpful?
Thank Rehana R
E-Concierge-DreamsPA, E-Concierge at Dreams Puerto Aventuras Resort & Spa, responded to this review

Dear valued guest, Thank you for sharing your recent stay at Dreams Puerto Aventuras with all the Tripadvisor community. We're more than glad to know you had an excellent vacation with us and were able to enjoy every service we have to offer. We hope to have the opportunity to host you once again in a near future. Should need...

Reviewed 7 October 2014

Thank you so much for a great vacation . It was my first visit in Mexico . I love it so much , hotel , service , weather and great entertainment team . Everyday I was enjoyed my vacation . They spoiled us like a kids !!! I remember yoga morning class with Gabriel Canche . He is still a...

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Helpful?
Thank Natashen'ka S
E-Concierge-DreamsPA, E-Concierge at Dreams Puerto Aventuras Resort & Spa, responded to this review

Dear valued guest, Thank you for sharing your recent stay at Dreams Puerto Aventuras with all the Tripadvisor community. We're more than glad to know you had an excellent vacation with us and were able to enjoy every service we have to offer. We hope to have the opportunity to host you once again in a near future. Should need...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Room Service
  • Free Parking
  • Bar/Lounge
  • Spa
  • Free Breakfast
  • Free High Speed Internet ( WiFi )
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Business Centre with Internet Access
  • Free Breakfast
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
  • Breakfast Available
Official Description (provided by the hotel)
Dreams Puerto Aventuras Resort & Spa is a getaway with near infinite pleasures. Guests of all ages experience Unlimited-Luxury(R), remarkable amenities led by spacious rooms and suites with lovely views, gourmet dining options, limitless top-shelf spirits and 24-hour concierge service - all wristband-free. Guests are entertained by miniature golf, complimentary greens fees at a nearby golf course, a PADI certified diving center and Dolphin Dreams by Dolphin Discovery, one of the largest dolphinariums in the Riviera Maya resort region. To unwind, Dream Spa by Pevonia(R) offers a generous pampering menu. For couples, the resort presents wedding, honeymoon and anniversary packages, and for business, facilities begin with the 1,646 square foot Playa Ballroom. It's all of this and more. ... more   less 

Additional Information about Dreams Puerto Aventuras Resort & Spa

Address: Km 269.5 Carretera Chetumal, Puerto Aventuras 77500, Mexico (Formerly Dreams Puerto Aventuras Resort & Spa All Inclusive)
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Puerto Aventuras
Price Range: $334 - $1,281 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Dreams Puerto Aventuras Resort & Spa 4*
Number of rooms: 305
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, BookIt.com, HotelsforEveryone, Odigeo, Travelocity, Hotels.com and Jetsetter so you can book your Dreams Puerto Aventuras Resort & Spa reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Dreams Puerto Aventuras Hotel Puerto Aventuras
Dreams Hotel Puerto Aventuras
Dreams Resort Puerto Aventuras
Sunscape Puerto Aventuras Riviera
Sunscape Puerto Adventuras
Dreams Puerto Aventuras Resort & Spa Riviera Maya, Mexico
Hotel Style:
#4 Business Hotel in Puerto Aventuras
#7 Luxury Hotel in Puerto Aventuras
#8 On the Beach Hotel in Puerto Aventuras
#8 Top resorts Hotel in Puerto Aventuras
#8 Family Hotel in Puerto Aventuras
#8 Spa Hotel in Puerto Aventuras
#10 Romantic Hotel in Puerto Aventuras
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Questions & Answers

Here's what travellers have asked, with answers from Dreams Puerto Aventuras Resort & Spa staff and other travellers.
330 questions
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Montreal, Quebec

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Questions? Get answers from Dreams Puerto Aventuras Resort & Spa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Have them send you an email verifying your room. ”
 of 5 bubbles 340sandib, 1 Dec 2016 | Read review
“Upgrade to Preferred Club and an ocean view.”
 of 5 bubbles 875BrianR, 27 Nov 2016 | Read review
“We liked being on ground level. Easy access, never had to wait for the elevators and did not hear any of our neighbors.”
 of 5 bubbles 77tracieb, 26 Nov 2016 | Read review
“The Dolphin rooms overlooking the Dolphin area is a great view”
 of 5 bubbles FREDB1946, 24 Nov 2016 | Read review
“Book Oceanside for beautiful sunrises and great views, or the other side for great sunsets and a quieter, adult setting.”
 of 5 bubbles vickig215, 20 Nov 2016 | Read review
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