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Barcelo Maya Colonial

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5,179 Reviews from our TripAdvisor Community

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Victoria, Canada
Reviewed yesterday NEW

We've been here about half a dozen times...every time it gets cleaner, tidier, better customer service, ever more beautiful...likely our best Mexico holiday ever! There were several key people that helped our trip become the best ever...our breakfast valet - Berzain Martinez Hernandez and our room cleaner - Luceli Acosta...both outstanding employees that represented the excellence of this amazing resort.

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Thank JohnJ1959
Port Coquitlam, Canada
Reviewed yesterday NEWvia mobile

Absolutely stunning!! Room is clean and very nice. Service is outstanding. Premium club gets lots of extra perks. Even when our air conditioning was leaking they were able to fix it right away and clean up. Food is very good. Better than any other all-inclusive. Coming back for sure!!

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1Thank Rettey
Winnipeg, Canada
Reviewed yesterday NEW

We had the best time at this resort! Our waiters, Isai Balam, Carlos Ortiz and Alfredo Bacab Chi served us in the Colonial buffet. Their service was outstanding! They were so fun and friendly and worked very hard to make each meal wonderful! We truly felt sad when we had to say good bye, but we will definitely return! Honestly,...

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Thank shdae2017
Reviewed 2 days ago NEWvia mobile

My husband and I and our 14-year-old twin boys stayed at the Barcelo over New Year's for seven days. We travelled with Transat and were very happy with our direct flight and our transportation from the Cancun airport directly to the Barcelo. We arrived around 7 PM on New Year's Eve, the staff greeted us with beverages and after a...

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2Thank Rhonda H
BMAYAFASEII, Gerente at Barcelo Maya Colonial, responded to this review

Dear Rhonda, We would like to express our gratitude for the comments you made about your recent visit. They help us to understand how our guests experience their stay with us. It is always our goal to achieve maximum customer satisfaction and we are delighted to hear that your holiday at Barceló Maya Colonial was an enjoyable one. We continuously...

Calgary
Reviewed 2 days ago NEW

The Kids Club is Amazing! Sarah, Zula, Alma and Larissa are excellent with the kids and make everything fun for them. They play games inside and outside, in the pools. They take the kids to the Pirate Water Slide Park and to the Spa, just to name a few fun things. Every day is something new. The kids really like...

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1Thank Timothy G
BMAYAFASEII, Gerente at Barcelo Maya Colonial, responded to this review

Dear Timothy, We first would like to thank you for making our Barceló Maya Colonial your preferred choice for your holidays in February , it is always a pleasure to welcome back our most loyal guests year after year. I appreciate your positive notes about the Hotel, and I was very happy to read that you liked the services that...

Reviewed 3 days ago NEW

Everything about the facility is top notch. Grounds are meticulous, beach is long and incredibly maintained, resort is a beautiful blend of jungle/water/beach. Super family friendly with lots of water parks for the kids and "barcy club" (daycare service). Rooms are clean with good sized decks. Buildings are beautiful with lots of character. Food at the buffets were better than...

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1Thank Emily N
BMAYAFASEII, Gerente at Barcelo Maya Colonial, responded to this review

Dear Emily, Thank you for sharing a review of Barceló Maya Colonial. It does indeed sound from what you describe that some aspects of your stay did not meet our usual standards of service; please accept our sincerest apologies for failing to make your stay with us a perfect moment of relaxation, we sincerely appreciate you taking the time to...

Kamloops, Canada
Reviewed 3 days ago NEWvia mobile

We just got home from staying at the Barcelo Maya Colonial hotel in the Mayan riviera. We got married on February 14, 2017. Valentines Day. From the very first day we arrived we loved it. The hotel was perfect. The staff was always accommodating. I recommend getting the upgrade to premium. It was worth every penny. The service is amazing....

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1Thank TCBtcbTCB
BMAYAFASEII, Gerente at Barcelo Maya Colonial, responded to this review

Dear Guest, First of all, we congratulate you with your Wedding and we thank you for choosing our Barceló Maya Colonial hotel for such a special occasion.We take a lot of pleasure in making each of our guests' visits "fantastic", especially when it comes to special occasions. We are happy our hotel and staff were able to meet all your...

Whitinsville, Massachusetts
Reviewed 4 days ago NEW

The beach, the number of pools, the cleanliness of the entire resort as well as the rooms, activities not only for adults but for children, and the enormous selection of International food at the buffet was the best I've seen in my six times at staying at resorts in Mexico. The only complaints I have are that you don't have...

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1Thank madywahl
BMAYAFASEII, Gerente at Barcelo Maya Colonial, responded to this review

Dear Guest, We would like to thank you for your preference in selecting our Barceló Maya Colonial hotel for your holidays in February, as well as for taking the time to tell us about your recent experience among us. Best Regards. La Gerencia jeferecepcolonial@barcelomaya.com

Mexico
Reviewed 4 days ago NEWvia mobile

It was really nice and big. The hotel is very spread out, but it is nice. Hotel rooms are nice and are well cleaned. The beach has lots of rocks, but there is a peir that has a ton of fish that you can swim with. It's really cool.

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Thank user2611
BMAYAFASEII, Gerente at Barcelo Maya Colonial, responded to this review

Dear Guest, Is a pleasure for us to know that you enjoyed your stay, also thank you for take your value time to share with us your experience, was an honor to have had the opportunity to serve you, we hope to receive you once again very soon. Best Regards. La Gerencia jeferecepcolonial@barcelomaya.com

London, Canada
Reviewed 4 days ago NEW

We just got home from 2 weeks stay at this hotel......we travel every year in February and this has been the best resort we have ever stayed at...my husband needs a wheelchair most of the time and they offered us a handicapped room as soon as we arrived...it was close to the buffet....the room was gorgeous and very large....it was...

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Thank 147lois123
BMAYAFASEII, Gerente at Barcelo Maya Colonial, responded to this review

Dear Guest, Thank you very much for sharing this great review of your recent stay at Barceló Maya Colonial. We are thrilled that you have enjoyed your stay and certainly agree that our dedicated staff plays a key role to our guests' overall experience. The entire team works very hard to ensure that we deliver a high standard of service...

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Amenities

Highlights
  • Pool
  • Beachfront
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Bar/Lounge
  • Spa
  • Breakfast included
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting

Additional Information about Barcelo Maya Colonial

Address: Carretera Chetumal-Puerto Juarez | Km 266.3, Puerto Aventuras 77750, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Puerto Aventuras
Price Range: $327 - $679 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Barcelo Maya Colonial 4*
Number of rooms: 481
Reservation Options:
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Also Known As:
Barcelo Maya Colonial Hotel Puerto Aventuras
Barcelo Puerto Aventuras
Barcelo Hotel Puerto Aventuras
Barcelo Colonial
Barcelo Maya Colonial Beach Resort
Barcelo Maya Caribe & Beach Resort
Barcelo Maya Tropical & Colonial Beach
Barcelo Maya Colonial Puerto Aventuras, Riviera Maya, Mexico
Hotel Style:
#1 Business Hotel in Puerto Aventuras
#3 On the Beach Hotel in Puerto Aventuras
#3 Family Hotel in Puerto Aventuras
#3 Romantic Hotel in Puerto Aventuras
#3 Luxury Hotel in Puerto Aventuras
#3 Top resorts Hotel in Puerto Aventuras
#4 Spa Hotel in Puerto Aventuras
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Questions & Answers

Here's what travellers have asked, with answers from Barcelo Maya Colonial staff and other travellers.
509 questions
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Questions? Get answers from Barcelo Maya Colonial staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Prestige Premium rooms are right near the beach/pools”
 of 5 bubbles emilyn79, 20 Feb 2017 | Read review
“Stay on 1st floor with nice patio, garden, lawn chairs, table & chairs and beautiful view.”
 of 5 bubbles madywahl, 19 Feb 2017 | Read review
“Handicapped, bottom floor, garden view, very large, room 6451”
 of 5 bubbles 147lois123, 19 Feb 2017 | Read review
“Veracruz second floor quiet and convenient location.”
 of 5 bubbles GerriG_12, 19 Feb 2017 | Read review
“Ground floor, nice to have walk-out area.”
 of 5 bubbles 12CarolD, 14 Feb 2017 | Read review
5 of 5