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28/01/2018 29/01/2018
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    Barcelo Maya Tropical

    Ctra. Federal Chetumal - Puerto Juarez, Km 266,3, Puerto Aventuras 77750, Mexico
    011 52 984 875 1500
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    28/01/2018 29/01/2018
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     43 people are viewing this hotel
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    US$323
    US$272
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    Traveller (4226)
    Pool & Beach (1220)
    Dining (314)
    Overview
    • Excellent63%
    • Very good24%
    • Average7%
    • Poor4%
    • Terrible2%
    Travellers talk about
    “seafood” (273 reviews)
    Wifi
    Free Parking
    Breakfast included
    Air Conditioning
    Beachfront
    Pool
    Non-Smoking Rooms
    Restaurant
    Room Service
    Suites
    Poolside Bar
    Fitness centre
    Concierge
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Water Park
    Tennis Court
    Kids Club
    Butler Service
    Housekeeping
    Casino
    Babysitting
    Private Balcony
    4.0 Star Hotel
    All hotel details
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    Rooms
    28 Jan29 Jan
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    1 room, 2 adults, 0 children
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    Standard Room

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    Write a ReviewReviews (5,015)
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    11 - 15 of 3,098 reviews

    Reviewed 5 days ago

    Barcelo is going downhill faster than I expected. Bartenders not professional, drinks watered down, food - the same almost every day. Poor quality beach. You have to reserve activities by 8.30am in order to have a small chance to do something. Also the beach has...More

    Review collected in partnership with Barcelo Hotels & Resorts
    3  Thank 984brian
    Reviewed 6 days ago

    Overall the resort was amazing. The hotel rooms, pools and the beach were beautiful. The entertainment guys were nice and welcoming - always talking and being friendly. I loved Abdiel's Zumba classes. I would reccomended this incredible resort to my friends and family and I...More

    1  Thank Grace L
    Response from BMAYAFASEII, Gerente at Barcelo Maya TropicalResponded 5 days ago

    "We thank you for choosing Barceló Maya Tropical to spend your vacations and for the feedback of your recent holiday experience. Guest satisfaction is our number one goal and we are happy our hotel and staff were able to meet all your needs during your...More

    Reviewed 6 days ago

    We love Barcelo!! This is our 4th stay in the Barcelo Maya Tropical / Colonial. We stayed at Tropical this time, and it was fabulous. We asked to move rooms since we were too close to the theater and it was loud (for 2 little...More

    Thank bolkin
    Response from BMAYAFASEII, Gerente at Barcelo Maya TropicalResponded 5 days ago

    "We thank you for choosing Barceló Maya Tropical to spend your vacations and for the feedback of your recent holiday experience. Guest satisfaction is our number one goal and we are happy our hotel and staff were able to meet all your needs during your...More

    Reviewed 1 week ago

    I have been at this property before but stayed at the Palace. This time we were at the Tropical because we took our whole family for Christmas to the resort. The Tropical is average as far as rooms go. There is a smell of mildew...More

    Review collected in partnership with Barcelo Hotels & Resorts
    Thank Marinomad1967
    Response from BMAYAFASEII, Gerente at Barcelo Maya TropicalResponded 6 days ago

    "We thank you for choosing Barceló Maya Tropical to spend your vacations and for the feedback of your recent holiday experience. Guest satisfaction is our number one goal and we are happy our hotel and staff were able to meet all your needs during your...More

    Reviewed 1 week ago

    Pros: Beautiful location Ease of all-inclusive Quality rooms Spacious to avoid other families and guests Cons: Unable to book "restaurants" Buffet food tasteless and bad quality Food poisoning "All inclusive" does not include brand name alcohol, will be sick Customer service is horrible Booking a...More

    Review collected in partnership with Barcelo Hotels & Resorts
    1  Thank I2590ZSstacym
    Response from BMAYAFASEII, Director General at Barcelo Maya TropicalResponded 5 days ago

    Dear 12590ZS: We greatly appreciate the time you spent to review your recent experience in our hotel, at Barceló we always strive to exceed guests' expectations and your comments will help our teams reaching that goal. We appreciate your kind words about the location of...More

    About
    Amenities
    • Top amenities
    • Pool
    • Beachfront
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Room Service
    • Free Parking
    • Bar/Lounge
    • Spa
    • Breakfast included
    • Hotel Amenities
    • Business Centre with Internet Access
    • Room Service
    • Free Parking
    • Children Activities (Kid / Family Friendly)
    • Breakfast included
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Babysitting
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Minibar
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Spa
    • Casino and Gambling
    • Hot Tub
    • Tennis Court
    • Outdoor pool
    Details
    • Price range
    • US$252 - US$500 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #5 Business Hotel in Puerto Aventuras
    • #6 On the Beach Hotel in Puerto Aventuras
    • #6 Top resorts Hotel in Puerto Aventuras
    • #6 Family Hotel in Puerto Aventuras
    • #6 Luxury Hotel in Puerto Aventuras
    • #7 Spa Hotel in Puerto Aventuras
    • #8 Romantic Hotel in Puerto Aventuras
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms ,
    • Smoking rooms available ,
    • Accessible rooms
    • Number of rooms
    • 479
    • Reservation Options
    • TripAdvisor is proud to partner with BookIt.com, Barcelo, Expedia, Hotels.com, Orbitz, Travelocity, Hotwire, Cancelon, getaroom.com and TripOnline SA so you can book your Barcelo Maya Tropical reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Mexico >
    • Yucatan Peninsula >
    • Quintana Roo >
    • Riviera Maya >
    • Puerto Aventuras
    • Also Known As
    • Barcelo Maya Tropical Hotel Puerto Aventuras ,
    • Barcelo Puerto Aventuras ,
    • Barcelo Hotel Puerto Aventuras ,
    • Barcelo Maya Tropical Puerto Aventuras, Riviera Maya, Mexico
    Add Photo Photos
    Traveller (4226)
    Pool & Beach (1220)
    Dining (314)
    Room & Suite (308)
    Hotel & Grounds (2487)
    Family and Play Areas (47)
    Bathroom (27)
    Business Centre & Event Rooms (15)
    Nearby
    Nearby HotelsSee all 17 hotels in Puerto Aventuras
    Barcelo Maya Colonial
    6,318 reviews
    .08 km away
    Barcelo Maya Palace
    7,803 reviews
    .10 km away
    Barcelo Maya Caribe
    3,645 reviews
    .39 km away
    Barcelo Maya Beach
    8,868 reviews
    .51 km away
    Nearby Restaurants
    Jessie Gelato
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    Rauxa Restaurant & Show
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    Royal Grill
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    Cafe Ole
    543 reviews
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    Nearby Attractions
    Dolphinaris Barcelo
    803 reviews
    .41 km away
    Cenote Jardin del Eden
    301 reviews
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    Dressel Divers
    434 reviews
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    Ask a question
    Questions & Answers
    jopaly
    15 January 2018|
    AnswerShow all 3 answers
    Response from DeanL20153 | Reviewed this property |
    For either A 9 OR 10 night stsy ,uou will receive 7 VOUCHERS for the A la Carte restaurants Not sure on the Gin if it's considered a premium liquor. Just tip your bartender and you should get what you want
    1
    Vote
    Vetrep
    13 January 2018|
    AnswerShow all 2 answers
    Response from rnmn528 |
    The best snorkeling is usually up at the Palace section. There are many different fish at the extra north end in shallow water there. The sea turtles can come into the shallow water just in front of where the statue is on... More
    1
    Vote
    April S
    13 January 2018|
    AnswerShow all 3 answers
    Response from DeanL20153 | Reviewed this property |
    Yes there is . It is in the Mayan Mall. There are slot machines and black jack tables 5.00.minimum. Also there are roulette tables . Not really big but a good time . Especially if you win .
    0
    Votes
    Room Tips
    "Tropical is the most centrally located to all of the"
    Read review
    "Choose 3rd floor if you don't want neighbours making noise above you."
    Read review
    "Ask to see room first to ensure it is not damp and musty"
    Read review
    "The rooms with a Terrace or balcony have the best views"
    Read review
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