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Barcelo Maya Tropical

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Traveller (4427)
Pool & Beach (1267)
Room & Suite (341)
Overview
  • Excellent64%
  • Very good23%
  • Average7%
  • Poor4%
  • Terrible2%
Travellers talk about
“yucatan building”(87 reviews)
“seafood”(262 reviews)
Wifi
Free Parking
Breakfast included
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
4 Star Hotel
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Offers from Barcelo Maya Tropical
Special Offer: Join my Barceló
Offers from Barcelo Maya Tropical
Special Offer: Join my Barceló
Rooms
7 May8 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (5,315)
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Traveller rating
1,751
941
329
170
110
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1,751
941
329
170
110
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1,191 - 1,195 of 3,301 reviews
Reviewed 2 June 2016 via mobile

One of our last days staying here, and by far this has been a great trip. The whole staff is very enthusiastic about what they do and are always trying to make your stay even better. The food is great and so are the activities...More

Thank Yoseline P
Response from BMAYAFASEII, Gerente at Barcelo Maya TropicalResponded 2 June 2016

Dear Yoseline P, Thank you very much for your comments regarding your past stay, we are committed to providing our guests with the highest quality services and facilities. We have passed your compliments to all our staff, especially Tomas, Fernando, Angel, Esteban, Nash, Bryan, Emy...More

Reviewed 2 June 2016

I had again wonderful time in Barcelo Maya Tropical!!! Wonderiful place,beach and gentle- azure ocean! Very good service staff, especially I want to mentoin Jessica Ruiz Andvade and Mavic Luisa de la Cruz! Girls you are so best! Special thank you for delicious food Chef-...More

Thank олена ч
Response from BMAYAFASEII, Gerente at Barcelo Maya TropicalResponded 2 June 2016

Dear олена ч, First of all we would like to thank your Visit to Barcelo Hotels & Resorts, thank you for being our guest. We appreciate your comments and the time you took to write them, thank you for the recommendations. We look forward to...More

Reviewed 1 June 2016

Pick any other hotel/resort in the Cancun area besides Barcelo. Staying there was the worst experience my wife and I have ever had, and I wouldn't wish it upon anyone else. The very first day that the maids entered our room, they went through our...More

1  Thank seethew0rld74
Response from BMAYAFASEII, Gerente at Barcelo Maya TropicalResponded 15 June 2016

Dear Guest, We appreciate your feedback, you contacted us directly regarding this issue, we must tell you there are safes in every room for our guests to keep valuables. It is very important to let you know, once again, we apologize for any inconvenience caused....More

Reviewed 1 June 2016 via mobile

Second day here and so far the service has been exceptional. The pools and the beach are spacious and gorgeous, especially the water park for the children! Shout out to Fernando and the team for always providing fun actives and providing the best service you...More

Thank Chaina D
Response from BMAYAFASEII, Gerente at Barcelo Maya TropicalResponded 1 June 2016

Dear Chaina D, We appreciate your visit and the time taken to write us a review on Trip Advisor. We thank you very much for your kindest words to Fernando, you receive best regards from him and from the rest of the entertainment staff. Warmest...More

Reviewed 31 May 2016

Visited for the first time for 5 nights. Absolutely loved it. The place is clean, food is plentiful, drinks were good. The staff is wonderful. Didn't have one person in the entire place that didn't smile and speak to you. They can't do enough for...More

Thank Marie P
Response from BMAYAFASEII, Gerente at Barcelo Maya TropicalResponded 15 June 2016

Dear Marie P, We appreciate very much your feedback, it is very important for us to thank our guests confidence on our staff. It will be a great pleasure to host you in the future. Best Regards, gteoperaciones.tropical@barcelomaya.com

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Most Booked Properties in Puerto Aventuras, Mexico
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About
Awards & Recognition
Travellers' Choice2018 Winner
Amenities
Top amenities
Pool
Beachfront
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Free Parking
Bar/Lounge
Spa
Breakfast included
Hotel Amenities
Business Centre with Internet Access
Room Service
Free Parking
Children Activities (Kid / Family Friendly)
Breakfast included
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Casino and Gambling
Hot Tub
Tennis Court
Outdoor pool
Details
Price range
US$209 - US$427 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Business Hotel in Puerto Aventuras
#6 Top resorts Hotel in Puerto Aventuras
#6 On the Beach Hotel in Puerto Aventuras
#6 Luxury Hotel in Puerto Aventuras
#6 Family Hotel in Puerto Aventuras
#7 Spa Hotel in Puerto Aventuras
#8 Romantic Hotel in Puerto Aventuras
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available, Accessible rooms
Details
Price range
US$209 - US$427 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Business Hotel in Puerto Aventuras
#6 Top resorts Hotel in Puerto Aventuras
#6 On the Beach Hotel in Puerto Aventuras
#6 Luxury Hotel in Puerto Aventuras
#6 Family Hotel in Puerto Aventuras
#7 Spa Hotel in Puerto Aventuras
#8 Romantic Hotel in Puerto Aventuras
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available, Accessible rooms
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Traveller (4427)
Pool & Beach (1267)
Room & Suite (341)
Dining (340)
Amenities (57)
Family and Play Areas (50)
Business Centre & Event Rooms (15)
Questions & Answers
Ask a question
H4548ZEjanef
20 April 2018|
AnswerShow all 2 answers
Response from sharonjxn2 | Reviewed this property |
For small purchases you can use pesos.
0
Votes
H4548ZEjanef
17 April 2018|
AnswerShow all 3 answers
Response from Wendy R | Reviewed this property |
Yes you can pay in pesos or dollars
0
Votes
Room Tips
"I would stay in the Colonial as it is more central"
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"ask for a poolside room, there is a lot of walking to upstairs rooms."
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"Your reservation doesn't matter - you will be given any room they decide you will have at check in."
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"Ask for room not facing the theater. There is a lot of noise"
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