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05/11/2017 06/11/2017
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    Barcelo Maya Palace

    Carretera Chetumal-Puerto Juarez km 266.3 | Xpu Ha, Puerto Aventuras 77750, Mexico
    011 52 984 875 1500
    Hotel website
    Lowest prices for your stay
    1 room, 2 adults, 0 children
    SAVE US$84
    Traveller (5996)
    Pool & Beach (1721)
    Room & Suite (646)
    • Excellent64%
    • Very good22%
    • Average9%
    • Poor3%
    • Terrible2%
    Travellers talk about
    “fish” (524 reviews)
    “oaxaca building” (111 reviews)
    Free Parking
    Breakfast included
    Air Conditioning
    Non-Smoking Rooms
    Airport Transportation
    Room Service
    Poolside Bar
    Fitness centre
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Water Park
    Tennis Court
    Kids Club
    Butler Service
    Shuttle Bus Service
    Private Balcony
    4.5 Star Hotel
    All hotel details
    Offers from Barcelo Maya Palace
    Special Offer: Join my Barceló
    5 Nov6 Nov
    1 room, 2 adults, 0 children
    • Check booking site for details
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    View all 28 deals
    Write a Review
    Reviews (7,258)
    Traveller rating
    Traveller type
    Time of year
    • More languages

    1 - 5 of 4,743 reviews

    Reviewed today via mobile

    Excellent hotel for a family! I don’t have one negative thing to say about the barcelo maya place. The staff really make this hotel, they are all, with no exception, amazing. The level of service is outstanding, the food is to die for and the...More

    Thank Boogiemonkey
    Reviewed yesterday via mobile

    Service is great and food is delicious!!!many different activities for kids and adults. We really liked the shows as well. I would recommend this hotel:) be aware there is no free internet, but overall 5 stars

    1  Thank artem m
    Reviewed yesterday via mobile

    This was our third time staying at the Barcelo Palace & we will definitely be coming for the fourth! The food & drinks were great but what stood out most to our family was the entertainment crew! We want to thank Diego for being so...More

    Thank Vlada S
    Reviewed yesterday via mobile

    If you are looking for a great experience in Mexico without leaving your hotel this is the perfect place! Their staff is so much fun! Especially Julio on their activity staff! He did the morning body power class and the afternoon Zumba. It was so...More

    Thank Magen H
    Reviewed 2 days ago via mobile

    We had a fabulous dinner at Rodizio and the service was exceptional also. The Barcelo Palace has beautiful restaurants and everything we ordered was very good. Thank you to Angel Canche and Benjamin Jimenez for making our evening so enjoyable.More

    Thank Carolyn N
    Response from HBarcelo-Maya-Palace, Gerente at Barcelo Maya PalaceResponded yesterday

    Dear Carolyn, Thank you for reviewing your recent stay in our Barceló Palace. It is wonderful to hear we were able to make your stay special from the moment you arrived until the moment you departed. Moreover we thank you for your wonderful comments on...More

    Barcelo Maya Colonial
    6,028 reviews
    #5 of 17 hotels in Puerto Aventuras
    Barcelo Maya Tropical
    4,797 reviews
    #7 of 17 hotels in Puerto Aventuras
    Catalonia Royal Tulum
    7,329 reviews
    #2 of 4 hotels in Xpu-Ha
    Barcelo Maya Caribe
    3,477 reviews
    #12 of 17 hotels in Puerto Aventuras
    Awards & Recognition
    Travellers' Choice2017 Winner
    Certificate of Excellence
    • Top amenities
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Room Service
    • Restaurant
    • Beachfront
    • Free Parking
    • Bar/Lounge
    • Spa
    • Breakfast included
    • Hotel Amenities
    • Business Centre with Internet Access
    • Room Service
    • Free Parking
    • Children Activities (Kid / Family Friendly)
    • Breakfast included
    • Shuttle Bus Service
    • Airport Transportation
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Babysitting
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Minibar
    • Things to do
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Restaurant
    • Bar/Lounge
    • Spa
    • Hot Tub
    • Tennis Court
    • Adult pool
    • Outdoor pool
    • Price range
    • US$231 - US$593 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #2 Family Hotel in Puerto Aventuras
    • #3 Business Hotel in Puerto Aventuras
    • #4 Romantic Hotel in Puerto Aventuras
    • #5 Luxury Hotel in Puerto Aventuras
    • #5 Top resorts Hotel in Puerto Aventuras
    • #5 On the Beach Hotel in Puerto Aventuras
    • #6 Spa Hotel in Puerto Aventuras
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms ,
    • Smoking rooms available ,
    • Accessible rooms
    • Number of rooms
    • 756
    • Reservation Options
    • TripAdvisor is proud to partner with Expedia, BookIt.com, Barcelo, Cheap Tickets, Hotels.com, Booking.com, Orbitz, Travelocity, Hotwire, Evoline ltd, TripOnline SA, getaroom.com and Cancelon so you can book your Barcelo Maya Palace reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Mexico >
    • Yucatan Peninsula >
    • Quintana Roo >
    • Riviera Maya >
    • Puerto Aventuras
    • Also Known As
    • Barcelo Maya Palace Deluxe Hotel Puerto Aventuras ,
    • Barcelo Puerto Aventuras ,
    • Barcelo Hotel Puerto Aventuras ,
    • Barcelo Maya Palace Puerto Aventuras, Riviera Maya, Mexico
    Add Photo Photos
    Traveller (5996)
    Pool & Beach (1721)
    Room & Suite (646)
    Dining (618)
    Hotel & Grounds (3420)
    Family and Play Areas (127)
    Bathroom (86)
    Business Centre & Event Rooms (32)
    Barcelo Maya Tropical
    4,797 reviews
    .10 km away
    Barcelo Maya Colonial
    6,028 reviews
    .06 km away
    Catalonia Royal Tulum
    7,329 reviews
    1.62 km away
    Barcelo Maya Caribe
    3,477 reviews
    .30 km away
    Nearby Restaurants
    Jessie Gelato
    346 reviews
    2.06 km away
    Rauxa Restaurant & Show
    210 reviews
    2.10 km away
    Royal Grill
    100 reviews
    2.20 km away
    Cafe Ole
    518 reviews
    2.05 km away
    Nearby Attractions
    Dolphinaris Barcelo
    764 reviews
    .35 km away
    Cenote Jardin del Eden
    287 reviews
    1.51 km away
    Dressel Divers
    407 reviews
    .38 km away
    Flyin Fish
    66 reviews
    1.60 km away
    Ask a question
    Questions & Answers
    Michelle D
    20 October 2017|
    AnswerShow all 4 answers
    Response from Keith F | Reviewed this property |
    From what I understand, yes.
    17 October 2017|
    Response from judi551 | Reviewed this property |
    As our bookings were through Westjet Vacations, I do not have a phone number or email address to help this client, unfortunately.
    17 October 2017|
    AnswerShow all 2 answers
    Response from rnmn528 | Reviewed this property |
    From the south to north, the 5 areas are the Beach, Caribe, Colonial, Tropical, and Palace. For (usually) the most quite and remote area with the softest sand (but not the best for snorkeling) the Beach area is nice. The... More
    Room Tips
    "Rooms closer to where you wish to be are better. We had about a 5 minute walk from the pools and resort..."
    Read review
    "Premium access, pool view"
    Read review
    "It's better to take rooms at higher floors-due to high humidity at the lower level sometimes you may feel..."
    Read review
    "Get the garden view which is quiet and private other rooms face the pool noisy/not privatebut has hammock"
    Read review
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