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05/11/2017 06/11/2017
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    Barcelo Maya Palace

    Carretera Chetumal-Puerto Juarez km 266.3 | Xpu Ha, Puerto Aventuras 77750, Mexico
    011 52 984 875 1500
    Hotel website
    Lowest prices for your stay
    05/11/2017 06/11/2017
     39 people are viewing this hotel
    SAVE US$84
    Traveller (5996)
    Pool & Beach (1721)
    Room & Suite (646)
    • Excellent64%
    • Very good22%
    • Average9%
    • Poor3%
    • Terrible2%
    Travellers talk about
    “fish” (524 reviews)
    “oaxaca building” (111 reviews)
    Free Parking
    Breakfast included
    Air Conditioning
    Non-Smoking Rooms
    Airport Transportation
    Room Service
    Poolside Bar
    Fitness centre
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Water Park
    Tennis Court
    Kids Club
    Butler Service
    Shuttle Bus Service
    Private Balcony
    4.5 Star Hotel
    All hotel details
    Offers from Barcelo Maya Palace
    Special Offer: Join my Barceló
    5 Nov6 Nov
    1 room, 2 adults, 0 children
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    Write a Review
    Reviews (7,253)
    There are newer reviews for Barcelo Maya Palace
    See the most recent reviews
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    11 - 15 of 4,740 reviews

    Reviewed 4 days ago via mobile

    Our family of 6 just returned from a fantastic trip to this resort. Could not be happier. The service was outstanding , the food was really great , and the amenities and activities fulfilled our needs. While we visited a few other restaurants on the...More

    Thank Bob M
    Response from HBarcelo-Maya-Palace, Gerente at Barcelo Maya PalaceResponded 3 days ago

    Dear Bob M, First of all we want to thank you for your preference and we appreciate the fact that you took some time to write your feedback about our resort. As a hotel is it is very satisfactory to see that our guests enjoyed...More

    Reviewed 4 days ago

    very nice place to stay. me and my family stayed for a week and loved it. a lot of things to do without even leaving the resort. good food great staff always helpful i would definitely stay here again!!!!

    Review collected in partnership with Barcelo Hotels & Resorts
    Thank 859james
    Response from HBarcelo-Maya-Palace, Gerente at Barcelo Maya PalaceResponded 3 days ago

    Dear Guest, We are very happy about your feedback as our main goal is to leave all our Guest satisfied . We will continue all the hard work to keep satisfying all our guests and we hope to host you back real soon!! Best Regards

    Reviewed 5 days ago

    The resort was nice with many pools and right on the beach. However, the drinks that they served were not up to par in my opinion. I much rather have gone to Vegas for their really good drinks. Yes, I know it’s Mexico and they...More

    Review collected in partnership with Barcelo Hotels & Resorts
    Thank valentinestreat
    Response from HBarcelo-Maya-Palace, Gerente at Barcelo Maya PalaceResponded 4 days ago

    Dear Valentine, Our guest's comments provide us with an opportunity to see our hotel through their eyes giving us insight into any service that may have room for improvement to enhance our future guest's stay among us, therefore we are grateful for the time you...More

    Reviewed 5 days ago via mobile

    This year was my 10th year coming to this resort and I plan to come back in March and again in October. The service was good but it has gone down throughout the years. What made this trip outstanding was all the activities on the...More

    Thank Cassi H
    Response from HBarcelo-Maya-Palace, Gerente at Barcelo Maya PalaceResponded 2 days ago

    Dear Cassi, We sincerely appreciate the time you spent to share your comments following your visit to our Barceló Palace hotel, our guests' feedback is of utmost importance to ensure our demanding standards of service at all times, please accept our sincere apologies for any...More

    Reviewed 5 days ago via mobile

    recently stayed at barcelo maya palace with my family and family friends. had lots of fun by the pool and participating in activities lead by diego and julio. having beach access right off the hotel was awesome.More

    Thank selinap1
    Response from HBarcelo-Maya-Palace, Gerente at Barcelo Maya PalaceResponded 4 days ago

    Dear Guest, Thank you for reviewing your recent stay in our Barceló Palace. It is wonderful to hear we were able to make your stay special from the moment you arrived until the moment you departed. Your enthusiasm for our staff is very much appreciated...More

    Royal Hideaway Playacar
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    Barcelo Maya Colonial
    6,027 reviews
    #5 of 17 hotels in Puerto Aventuras
    Barcelo Maya Tropical
    4,793 reviews
    #7 of 17 hotels in Puerto Aventuras
    Porto Bello Private Residence Club
    52 reviews
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    Awards & Recognition
    Travellers' Choice2017 Winner
    Certificate of Excellence
    • Top amenities
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Room Service
    • Restaurant
    • Beachfront
    • Free Parking
    • Bar/Lounge
    • Spa
    • Breakfast included
    • Hotel Amenities
    • Business Centre with Internet Access
    • Room Service
    • Free Parking
    • Children Activities (Kid / Family Friendly)
    • Breakfast included
    • Shuttle Bus Service
    • Airport Transportation
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Babysitting
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Minibar
    • Things to do
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Restaurant
    • Bar/Lounge
    • Spa
    • Hot Tub
    • Tennis Court
    • Adult pool
    • Outdoor pool
    • Price range
    • US$231 - US$593 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #2 Family Hotel in Puerto Aventuras
    • #3 Business Hotel in Puerto Aventuras
    • #4 Romantic Hotel in Puerto Aventuras
    • #5 Luxury Hotel in Puerto Aventuras
    • #5 On the Beach Hotel in Puerto Aventuras
    • #5 Top resorts Hotel in Puerto Aventuras
    • #6 Spa Hotel in Puerto Aventuras
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms ,
    • Smoking rooms available ,
    • Accessible rooms
    • Number of rooms
    • 756
    • Reservation Options
    • TripAdvisor is proud to partner with BookIt.com, Expedia, Booking.com, Barcelo, Hotels.com, Orbitz, Cheap Tickets, Travelocity, Hotwire, TripOnline SA, Evoline ltd, getaroom.com and Cancelon so you can book your Barcelo Maya Palace reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Mexico >
    • Yucatan Peninsula >
    • Quintana Roo >
    • Riviera Maya >
    • Puerto Aventuras
    • Also Known As
    • Barcelo Maya Palace Deluxe Hotel Puerto Aventuras ,
    • Barcelo Puerto Aventuras ,
    • Barcelo Hotel Puerto Aventuras ,
    • Barcelo Maya Palace Puerto Aventuras, Riviera Maya, Mexico
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    Traveller (5996)
    Pool & Beach (1721)
    Room & Suite (646)
    Dining (618)
    Hotel & Grounds (3420)
    Family and Play Areas (127)
    Bathroom (86)
    Business Centre & Event Rooms (32)
    Porto Bello Private Residence Club
    52 reviews
    2.05 km away
    Barcelo Maya Tropical
    4,793 reviews
    .10 km away
    Royal Hideaway Playacar
    4,336 reviews
    20.93 km away
    Barcelo Maya Colonial
    6,027 reviews
    .06 km away
    Nearby Restaurants
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    Michelle D
    20 October 2017|
    AnswerShow all 3 answers
    Response from Keith F | Reviewed this property |
    From what I understand, yes.
    17 October 2017|
    Response from judi551 | Reviewed this property |
    As our bookings were through Westjet Vacations, I do not have a phone number or email address to help this client, unfortunately.
    17 October 2017|
    AnswerShow all 2 answers
    Response from rnmn528 | Reviewed this property |
    From the south to north, the 5 areas are the Beach, Caribe, Colonial, Tropical, and Palace. For (usually) the most quite and remote area with the softest sand (but not the best for snorkeling) the Beach area is nice. The... More
    Room Tips
    "Rooms closer to where you wish to be are better. We had about a 5 minute walk from the pools and resort..."
    Read review
    "Premium access, pool view"
    Read review
    "It's better to take rooms at higher floors-due to high humidity at the lower level sometimes you may feel..."
    Read review
    "Get the garden view which is quiet and private other rooms face the pool noisy/not privatebut has hammock"
    Read review
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