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I booked thru Apple, the Catalonia Riviera Maya "Privileged Ocean Superior Room" and was promptly relocated to this (Yucatan, older) side of the hotel, in a room that looked nothing like those on the website. When I asked, I was told I was in the...More
My wife and both said one our last day we'll be back next year. This is why.
The staff. Super friendly and willing to help.
The grounds. The groundskeepers start early keep it beautiful. At 5:30 am there is a guy raking the sand at...More
8 Thank Glennarm
Response from Enrico R, Director General at Catalonia Yucatan BeachResponded 16 February 2018
Our warmest thanks for your fantastic and kind comment, we are very grateful to hear that you had a pleasant and gratifying experience with us.
We were there for a 1 week stay in may and both of us were ravaged by bed bugs. We had to change our room after the 2nd night as it became obvious that the bugs had feasted on us. Entertainment was great...food is ok...rooms...More
Currently here on our honeymoon and what can I say other then amazing, was a bit worried when read some review but that’s what’s made it even better, someone said not enough food choice where struggling fitting all the reaurants in one week ha.
We have just returned from a 10 night holiday at this hotel and we really enjoyed our time here.
The hotel and rooms are very clean and tidy. Rooms are cleaned daily and the fridge replenished with 4 bottles of water. Toiletries include 2 bars...More