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Hotel Lucerna Hermosillo

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Hotel Lucerna Hermosillo
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131 Reviews from our TripAdvisor Community

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Showing 67: English reviews
Manila, Philippines
Level Contributor
49 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
Reviewed 8 February 2015

I stayed here for two weeks and while the rooms are fine and the breakfast buffet a decent option, it was coupletely ruined by the front decks/back office inability to correctly bill me and more importantly communicate back and reconcile accordingly. Upon checking out I noticed I was charged an large amount for a bar bill that was clearly not... More 

Helpful?
Thank dconthego
Hoteles Lucerna L, Gerente at Hotel Lucerna Hermosillo, responded to this review

Dear Guest Receive our most cordial greetings and at the same time we would like to thank you for the comment that you let us know about your experience. We work hard to maintain the highest standards in guest satisfaction. However this time, wasn’t like that with you and your stay because the mistake with the restaurant charge in your... More 

Morelia, Mexico
Level Contributor
52 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
Reviewed 8 December 2014

Even though it is located not very close to downtown, the surroundings are pretty nice, with restaurants and shops practically at hand. Fast check out, nice and well appointed rooms, breakfast buffet is really nice with local choices, staff is caring and check out was done almost immediately I required it. Perfect for a business trip!

Helpful?
1 Thank emroao
Maritza M, Gerente at Hotel Lucerna Hermosillo, responded to this review

Thanks for your feedback! I’m pleased to hear that you had such an enjoyable stay at Lucerna Hotel. Our team looks forward to providing you with exceptional service in the future. It’s our commitment to serve our guests to our best ability and hope to always exceed your expectations. We’ll see you soon. Sincerely More 

Playa del Rey, CA
Level Contributor
22 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 3 December 2014

I always stay here when I come in to town. The rooms are spacious. Aquaduct Bar is the best, Alex the bartender is always smiling, the bartenders are big sports fans (especially baseball) so they always have the games on, which I love. Their workout facility is well equipped and always clean. I also recommend their steaks!!!!

Helpful?
1 Thank Tanya J
Falls Church, Virginia
Level Contributor
140 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 104 helpful votes
Reviewed 15 November 2014

This is a beautiful hotel centrally located -- it is within walking distance of the cathedral area and a new shopping mall with a cinema. The lobby is understated and elegant; the rooms are spacious and well appointed; the staff is friendly and accommodating; the restaurant is quite good. The gym is --- adequate. I very much enjoyed my stay... More 

Helpful?
Thank Beleriand
Level Contributor
22 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
Reviewed 7 November 2014 via mobile

This hotel is great. My coworker and I stay here every time we visit our clients in Hermosillo. It's close to everywhere, the service is excellent and the conditions are great. Beds are comfy, rooms are spacious, showers are awesome. They also have a lovely jacuzzi outside in case you need to unwind after a day of meetings.

Helpful?
Thank pinkyndthebrain
Nogales, Arizona
Level Contributor
34 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 5 November 2014

this is a nice hotel,the lobby is small, very modern, nice restaurant, nice rooms, beds are very comfortable, nice lightning, ,although the bathrooms needs to be cleaned better, If you do need a special handicap room just request it, it is great!

Helpful?
Thank Claudia C
AZ
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 4 November 2014

This was my 3rd time staying at this property. CONS-Small rooms, no handicap accessible rooms, small elevator. Pool is not heated-poor sunlight in pool area (which is odd, as Hermosillo has Phoenix like weather). PROS-Central location; building is impeccable, they really do a good job in keeping common areas/lanscape clean and well maintained. The staff is always friendly/helpful. Lucerna Select... More 

Helpful?
Thank aladdin94
Bonita, California
Level Contributor
21 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 22 October 2014

As part of another business trip I went to Hermosillo in Sonora Mexico, because some time has passed by since my last visit (6 years ago), I accepted our host recommendations and reserved in the Hotel Lucerna; that was a right decision; it is a very nice, modern Hotel, with clean and very comfortable facilities; even when it is located... More 

Helpful?
1 Thank ricardo d
San Diego, California
Level Contributor
87 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
Reviewed 28 September 2014

This hotel proved to exceed my expectations. The location is good. Urban Hermosillo is not really that big so you can move from one place to another easily in a cap. Now if you are in town for business and only want to walk you should check the exact location. This hotel is very nice and with excellent services. I... More 

Helpful?
1 Thank Mario O
Arizona
Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 17 September 2014 via mobile

A friend and I stayed in Lucerna mid - September and even though we had never stayed anywhere else in Hermosillo; we won't have to look anywhere else. Hotel Lucerna will definitely be our go-to place if we're ever back in Hermosillo! We we're greated right away in the entrance where Cesar helped us with our luggage and after checking... More 

Helpful?
Thank AngelicaESuchett

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Amenities

Highlights
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Concierge
  • Conference Facilities
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Babysitting

Additional Information about Hotel Lucerna Hermosillo

Address: Blvd. Paseo Rio Sonora Nte. # 98 | Col. Proyecto Rio Sonora, Hermosillo 83270, Mexico
Region: Mexico > Northern Mexico > Sonora > Hermosillo
Price Range: $112 - $143 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Lucerna Hermosillo 4*
Number of rooms: 130
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Hotel Style:
#2 Business Hotel in Hermosillo
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Lucerna Hermosillo staff and other travellers.
3 questions
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over a year ago
San Antonio Mexico
over a year ago
Harrisburg, Pennsylvania
over a year ago

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Questions? Get answers from Hotel Lucerna Hermosillo staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Avoid Suite 123. It´s next door to the gym, so the noise can start early.”
 of 5 bubbles RicherTrips, 2 Feb 2016 | Read review
“Rooms facing the pool are quiet.”
 of 5 bubbles emroao, 7 Dec 2014 | Read review
“All the rooms are good!”
 of 5 bubbles V8183LVclaudiac, 4 Nov 2014 | Read review
“i was pretty close to the elevator and even so, the room was very quiet and comfortable, the ones at the interior side have a beautiful view of the gardens and swimming pools; very nice especially at night.”
 of 5 bubbles ricardod793, 21 Oct 2014 | Read review
“All the rooms were pretty nice from what I saw. I had no complaints.”
 of 5 bubbles LosangelesCigar, 21 Aug 2014 | Read review
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