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Luna Blanca Resort

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Traveller (8)
Room & Suite (3)
Overview
  • Excellent70%
  • Very good18%
  • Average6%
  • Poor6%
  • Terrible0%
Travellers talk about
Free Wifi
Free Parking
Air Conditioning
Beachfront
Pool
Non-Smoking Hotel
Suites
3.5 Star Hotel
All hotel details
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Reviews (16)Write a Review
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1 - 5 of 15 reviews
Reviewed 9 June 2017

We were two couples that went down to Puerto Penasco for the first time. We stayed on the 11th floor at Luna Blanca and loved it. The apartment is very nice and well equipped, they have great pools and the beach is wonderful. The apartment...More

Thank Berglindsv
Reviewed 21 February 2017

This was the third time we have spent a week or more at Luna Blanca. We love the pool area and the quietness of the property! It's amazing to have such a beautiful beach all to ourselves. We have never seen more than a handful...More

1  Thank JeremyDurangoCo
Response from kurtmg1, Owner at Luna Blanca ResortResponded 26 April 2017

Dear Jeremy. I am so sorry to hear your stay was not satisfactory. Castaways is no longer managing the property rentals there and with management changes always comes a different management team and focus. We hope the new company with time will find there way...More

Reviewed 27 November 2016

My family has rented rooms at Luna Blanca in Puerto Penasco for years and years, almost always through Castaways. In the past, they used to have a staff member in place on location, which was nice when something went wrong, but they no longer do...More

2  Thank RobBAZ2010
Response from kurtmg1, Owner at Luna Blanca ResortResponded 26 April 2017

Dear Customer. Castaways left the resort as of last year. I am sorry the service you have received does not meet the previous standards we provided. Please contact the new onsite rental company. They have an office out front of the property. We wish we...More

Reviewed 18 October 2016

We stayed on the 11th floor of this fabulous property. I usually avoid upper floors due to extended waits for the elevator, but with only 2-4 rooms per floor, there was always an elevator arriving promptly. The rooms are large and well equipped, with sliding...More

Thank Kirk J
Response from Estela P, Owner at Luna Blanca ResortResponded 19 October 2016

Thank you kirk, my husband and I are so glad to read your feed back. Our 2,200 sf ocean front condo in L.B. 1101 has the best reviews and view. Only ocean view and the location in the building is the best. Thank you again....More

A TripAdvisor Member
1
Reviewed 24 August 2016 via mobile

The pools were by far the best part of the vacation. We stayed in condo 803 at first sight it look awesome but castaway representative failed to explain how the lock worked, so we had a hard time getting in. The building is awesome, friendly...More

Thank A TripAdvisor Member
Response from kurtmg1, Gerente at Luna Blanca ResortResponded 26 August 2016

Hello Dear Guest, Thank you for letting us know your experience, we are sorry you had these issues, all your concerns are being addressed and we hope your next vacation will be perfect.

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About
Amenities
Top amenities
Pool
Beachfront
Free Parking
Fitness Centre with Gym / Workout Room
Free High Speed Internet ( WiFi )
Hotel Amenities
Free Parking
Self-Serve Laundry
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Hot Tub
Fitness Centre with Gym / Workout Room
Details
Price range
US$189 - US$726 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Kitchenette, Non-Smoking Rooms, Family Rooms
Details
Price range
US$189 - US$726 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Kitchenette, Non-Smoking Rooms, Family Rooms
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Traveller (8)
Room & Suite (3)
Questions & Answers
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nathart76
1 April 2015|
Answer
Response from kurtmg1 | Property representative |
Hello. No I am sorry that there are not services onsite but there is both services about 5 minutes away at the Mayan resort. They have the best food and chefs in Rocky Point. Luna Blanca is well known for its peaceful and... More
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12
Room Tips
"The lower floors seem to have less wind."
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"Wear surf shoes to avoid any seashell shards, especially at high tide."
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"Every room is great with fantastic views. Watch for the dolphins!"
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