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Mision Xalapa Plaza de las Convenciones

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Mision Xalapa Plaza de las Convenciones
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49 Reviews from our TripAdvisor Community

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Showing 2: English reviews
Cuernavaca, Mexico
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 31 December 2015

On Dec 27th 2015, I have got my reservation done for a Master Suite room on 5th Floor and I did get a confirmation from the Hotel that the room is on the 5th floor and has a good view. A Master suite room has an Air conditioner and the rooms are bigger. We are travelling with a on year old baby.

To my surprise, when I checked in on 30th December 2015, the hotel staff says that there aren't any master suites available and all are full!! How ridiculous it is for hotel to do an overbooking knowing that the rooms aren't available.

They have given me a superior room which horribly stinks, doesn't have an air conditioner (Xalapa is cold so AC will help us to increase the temperature too), the shower head in the room doesn't work!!... The most surprising fact is I have been charged for the Superior Room with the same cost as that of a Master Suite!!! Isn't it horribly ridiculous.... The staff is so unfriendly and they aren't willing to refund the amount that they charged me...
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Helpful?
Thank mail2addy
Mexico City, Mexico
Level Contributor
12 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 3 April 2015

Hotel Mision Xalapa Plaza de las Convenciones is a nice hotel within a reasonable walking distance (16 min. walk) from downtown Xalapa and not very far from the Bus station (CAXA - 10 min. walk). Its old colonial style makes it a nice experience including a marvelous pool and a small but traditional restaurant. Just, beware of some rooms that may be very small and lacking proper ventilation. Xalapa is a must see in Mexico!! More 

Helpful?
Thank renatohc

37 photos of this hotel

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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Spa
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Hot Tub
Room types
  • Suites
  • Family Rooms
  • Accessible rooms
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Room Service
  • Meeting Rooms
  • Business Centre with Internet Access
  • Concierge
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Hotel Mision Xalapa Plaza de las Convenciones is full of history and tradition; in characteristic style that evokes the full xalapenas colored facades and vegetation, makes friends and strangers enjoy a unique space in the city, with its 100% Mexican identity and strategic location is an excellent choice for leisure or business. We have 132 fully equipped rooms, divided into standard, superior or master suite, as well as children suites, specially designed space for small household. And for that special day or for business meetings we offer 14 meeting rooms with capacities ranging from 15 to 650 people. And if it comes to indulge, our restaurant terrace is the best choice; Traditional Mexican cuisine that will make those moments with yours an unforgettable experience; just like you will enjoy our recreation area, where you can experience harmony and relaxation in our Spa, enjoy the heated indoor pool; or relax in our jacuzzi. ... more   less 

Additional Information about Mision Xalapa Plaza de las Convenciones

Address: Av 20 de Noviembre Ote, 455, Xalapa 91040, Mexico (Formerly Howard Johnson Hotel - Xalapa Plaza de las Convenciones)
Region: Mexico > Central Mexico and Gulf Coast > Veracruz > Xalapa
Price Range: $56 - $65 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Mision Xalapa Plaza de las Convenciones 3*
Number of rooms: 60
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Also Known As:
Howard Johnson Jalapa
Jalapa Howard Johnson
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Questions & Answers

Questions? Get answers from Mision Xalapa Plaza de las Convenciones staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ensure that same room has been allotted to you, as promised... Else walk off... The room allotted to me is horrible!!”
 of 5 bubbles mail2addy, 31 Dec 2015 | Read review
“Ask for a room with windows. Even for the same price there are small and stinky rooms.”
 of 5 bubbles renatohc, 3 Apr 2015 | Read review
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