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Hotel Lucerna Mexicali

AMOMAUS$78*
View Deal
Certificate of Excellence
07/05/2017 08/05/2017
1 room 2 adults 0 children
US$87*
US$78*
US$84*
US$80*
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Hotel Lucerna Mexicali
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172 Reviews from our TripAdvisor Community

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Showing 103: English reviews
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Phoenix, Arizona
Reviewed 1 week ago

We stayed for a short trip at this hotel. We chose it because of the amenities shown in their website's pictures. Those are misleading at best. The fitness center has 2 of their treadmills broken and that room is a sauna. I talked to Pamela in customer service because they have the fitness center thermostat limited to 78o F. She...

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Helpful?
Thank GerardoTorres
Jackson, Michigan
Reviewed 1 week ago via mobile

We stayed a night here while in Mexicali, very nice hotel. Very clean, modern rooms with all the amenities. Layout of the grounds was almost resort like, two pools and a couple restaurants, a very nice bar. Friendly staff and overall very nice experience. Reasonably priced and right near the main strip with all bars and restaurants. Would definitely stay...

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Helpful?
Thank TWalker03
Pedro S, Community Manager at Hotel Lucerna Mexicali, responded to this review

Dear guest: We thank you your opinion, it is very important for us this feedback. We hope to have the opportunity of hosting you in this your Home Lucerna Mexicali. Regards!

Newark, Delaware
Reviewed 2 weeks ago via mobile

This is a lovely sprawling hotel with two pools and several restaurants. I was there accompanying a friend for medical tourism. I did not spend much time at the hotel and wished I had more time to take advantage of the two pools and grounds. The place has a relaxing vibe. The rooms are clean and nicely decorated. The bathroom...

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Helpful?
Thank MLFB
Pedro S, Community Manager at Hotel Lucerna Mexicali, responded to this review

Dear guest: We thank you your opinion, it is very important for us this feedback. We hope to have the opportunity of hosting you in this your Home Lucerna Mexicali. Regards!

Elkhart, Indiana
Reviewed 1 March 2017

We stayed here for a weekend getaway and found it not only to be a very reasonable price but also a very nice hotel. The staff were tremendous and the amenities were out of this world. There is no reason to leave this hotel. Fine dining, sports bar, pools and late night entertainment all in one place. We would go...

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Helpful?
Thank John S
Pedro S, Community Manager at Hotel Lucerna Mexicali, responded to this review

Dear guest: We thank you your opinion, it is very important for us this feedback. We hope to have the opportunity of hosting you in this your Home Lucerna Mexicali. Regards!

Df
Reviewed 20 February 2017

Just spent one night here, and I found it good and comfortable overall. Better than some other similar options around this location. but... - They need to improve cleanliness - Restaurant is good, but they are REALLY SLOW serving. - Towels should be much softer. - Many channels in TV are not available, even when they say so in the...

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1Thank Angel H
Pedro S, Community Manager at Hotel Lucerna Mexicali, responded to this review

Hi Angel, Thank you for taking the time to leave us these good comments about our hotel as they are very important to us. We hope to see you again soon. Regards!

Lakeville, Minnesota
Reviewed 16 February 2017

The facility is located within Mexicali and modern and up to date with decor and furnishings. There are several restaurants on the premises. We did have appetizers and cocktails in La Terreaza as well as the free continental breakfast in the morning in the cafeteria. The breakfast had a wide offering of food including made to order omelets. Two bottles...

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Helpful?
Thank Jill B
Pedro S, Community Manager at Hotel Lucerna Mexicali, responded to this review

Hi Jill! Thank you for taking the time to leave us these good comments about our hotel as they are very important to us. We hope to see you again soon. Regards!

Morristown, New Jersey
Reviewed 13 December 2016 via mobile

Room assigned to me had broken AC. But to top things of there was used (with fecise) toilet paper floating in the toilet. Requested different room with working AC. This time the toilet had splatters of fecise on the rim. Have no idea how this hotel gets that many stars.

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Helpful?
1Thank hansel973
Pedro S, Community Manager at Hotel Lucerna Mexicali, responded to this review

Hi, Thanks for your feedback. It was a pleasure to attend this situation personally. We apologize and we compromise to give the best service during your stay.

California
Reviewed 10 December 2016 via mobile

Great customer service, clean, but parking limited. Unfortunately our room was located across from the hall,and they have an event. We couldn't sleep all night due to the noyse and kids running and yelling. I have to called the front desk to reported the situation around 1:30am. Meanwhile by 5:20am I heard a loud conversation, I have to get up...

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1Thank YankeeGirl_AROD
Huntington Beach, California
Reviewed 6 December 2016 via mobile

The room was modern, service was great. But the drawers did not stay closed. Had to jimmy paper in them. The room was always cleaned and very nice. The grounds were beautiful and a great Sunday champagne brunch for $13. Will stay there again.

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Helpful?
Thank GrandmaPatches
Pedro S, Community Manager at Hotel Lucerna Mexicali, responded to this review

Hi, The room was modern, service was great. But the drawers did not stay closed. Had to jimmy paper in them. The room was always cleaned and very nice. The grounds were beautiful and a great Sunday champagne brunch for $13. Will stay there again.

El Centro, California
Reviewed 5 December 2016 via mobile

We held our daughter's sweet 16 party there. We decided to spend the night there to make it more convenient for us. The staff was courteous and went above and beyond their way to make our stay memorable. Eduardo & Gerardo were very attentive. Bell boys Francisco & Rodolfo were great! Can't wait to go back! Letty Baker

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Helpful?
Thank Jazzylettyi
Pedro S, Community Manager at Hotel Lucerna Mexicali, responded to this review

Hi Letty, Thank you for taking the time to leave us these good comments about our hotel as they are very important to us. We hope to see you again soon. Regards!

178 photos of this hotel

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07/05/2017 08/05/2017
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Amenities

Highlights
  • Room Service
  • Free Parking
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
"Providing high quality hotel services and warmth for all our guests . Keep our promises and exceed the expectations of our customers through continuous innovation, highly committed staff and first class facilities . " ... more   less 

Additional Information about Hotel Lucerna Mexicali

Address: Boulevard Benito Juarez 2151 | Insurgentes Este, Mexicali 21280, Mexico
Region: Mexico > Baja California > Baja California Norte > Mexicali
Price Range: $121 - $159 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hotel Lucerna Mexicali 3.5*
Number of rooms: 173
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Also Known As:
Lucerna Mexicali Hotel Mexicali
Lucerna Hotel Mexicali
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Lucerna Mexicali staff and other travellers.
4 questions
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California
5 months ago
Highland, California
over a year ago

See all questions (4)

Questions? Get answers from Hotel Lucerna Mexicali staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Don't choose 6th floor. The entire floor smells to people smoking pot”
GerardoTorres, 18 Apr 2017 | Read review
“If you can afford it, choose the “bungalows”.”
  • Exterior view of the
  • King size beds in the north tower.
  • Twin double beds on the south end.
  • Smartly decorated bathrooms with huge showers.
robertdA8325JD, 10 Nov 2016 | Read review
“Stay at the casitas, worth the xtra $$$”
healthphysic, 5 Nov 2016 | Read review
“Highly recommend to stay in the bungalows”
88almap, 22 Jul 2016 | Read review
“Get the bungalow select room, very worth it.”
rogere208, 4 Jul 2016 | Read review
5 of 5
AMOMA
US$78* /night
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TravelocityUS$80
HotelsClickUS$87
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Prices are for 1 room, 2 adults
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