We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Want the lowest hotel prices? You're in the right place. We check 200+ sites for you.

ClubHotel RIU Jalisco

Show Prices
Enter dates for lowest prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
We check 200+ sites to find the latest and lowest prices.
Professional photos
ClubHotel RIU Jalisco
View Map
{"widget":{"name":"ibex_photo_carousel","moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

4,197 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
Showing 3,669: English reviews
Start your review of ClubHotel RIU Jalisco
 Click to rate
Hamilton, Canada
Reviewed yesterday NEW

I have Celiac disease and I won't lie, before our vacation I was quite nervous that I wouldn't be able to find much to eat. My Spanish is VERY minimal, and I wasn't sure how I would get along food wise. When we checked in, we were advised to go to the customer service desk, where the lady there (Alejandra...

 Report
Helpful?
Thank murphyheather01
Ottawa, Canada
Reviewed yesterday NEW

Good vacation for good price. Overall I’d give Riu Jalisco a 3.5 out of 5 stars. I’ll provide some important feedback on this resort and provide info that may help you decide if this place is for you. When I booked this place I looked at reviews but sometimes the reviews are short and not enough info. I’ve been 2...

 Report
Helpful?
Thank Sylvie B
Gatineau, Canada
Reviewed 2 days ago NEW

Excellent medium ressort Clean, good food, good services Food : buffet and resto a la carte Excellent Restaurant a la carte WITHOUT RESERVATION: SUPER!!!!! Plenty of chair at beach and pool, NO earty reservation needed..... relaxed atmosphere I recommend strongly

 Report
Helpful?
4Thank Jean G
Calgary, Canada
Reviewed 3 days ago NEW

Our stay at the Riu Jalisco was mostly positive. It was our second stay at this resort, the first being 8 years ago when our daughter was almost 1 so our perspective is different having 2 kids now (almost 9 and 6 yrs old). We really liked the kids pool and even the wading pool in Riuland area as our...

 Report
Helpful?
3Thank Linda V
Reviewed 4 days ago NEW

We stayed at the Riu Jalisco from Feb 3rd to 10th. I've seen many reviews on this site complaining that it is not a 5 star resort. It is definitely not a 5 star resort and the price should be a good indication of that - you could never get a 5 star resort for the price we paid. With...

 Report
Helpful?
4Thank TOuellet
Phoenix, Arizona
Reviewed 5 days ago NEW

Unfortunately, our experience was less than satisfactory at the Riu Jalisco. We booked 3 rooms for 6 people, 2 rooms were unsatisfactory. The customer service was not helpful when we notified them as soon as we arrived into our room of many of the problems (listed below). Many time the answers were “it will be fixed in 20 minutes” when...

 Report
Helpful?
3Thank jessierwhite
RiuHotelsandResorts, Online Reputation Manager at ClubHotel RIU Jalisco, responded to this review

Dear guest, Thank you for taking the time to give us your feedback and for expressing your concerns. We regret that your stay at our hotel did not fulfill your conception in general. Our policy is to make every attempt to please and keep our guests content. We are deeply disappointed to find that our team did not turn around...

Winnipeg, Canada
Reviewed 5 days ago NEW

We had booked two weeks in the Riu Vallarta. However due to the amount of smokers & noise in the plaza area, we spent our second week at the Jalisco. We were given a family suite at the end of one of the 'wings'. Room decor, cleanliness were above average. Staff were constantly cleaning the halls. Buffets were offered in...

 Report
Helpful?
4Thank Tourista88
Edmonton, Canada
Reviewed 5 days ago NEW

This was my second time staying at the Riu Jalisco, last time I was there was in 2012. We stayed Feb 10-18 and had a wonderful time. The staff really try their best 24/7 to ensure guests are comfortable and having a great time. Shoutout to Stephanie from the entertainment staff, she is hilarious and really made us have a...

 Report
Helpful?
3Thank Melanie C
Barrie, Canada
Reviewed 6 days ago NEWvia mobile

Stayed here at this resort with my family . Found it very clean and modern. The rooms were a decent size and clean. The pools we're s great size. One for kids the other more for adults with the swim up bar. Entertainment Was good most nights. The disco was fun to attend. The beach was just ok, very wavy...

 Report
Helpful?
3Thank stephanie10193
vancouver
Reviewed 1 week ago NEW

Good rooms. No tub but nice warm shower. Great food. Mostly used the buffet. Lots of choices. The Asian maybe could use some improvements. The pools were great. There seemed to be lots of chairs available. There could be more washrooms available to the pool/beach people. Always a line up. The dance team we saw at one of the evening...

 Report
Helpful?
5Thank jamaical

3,817 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (3424)
Viewed
Pool/Beach Area (579)
Viewed
View from Room (214)
Viewed
Room/Suite (269)
Viewed
Bathroom (38)
Viewed
Hotel & Grounds (652)
Viewed
Dining (259)
Viewed
Business Centre/Function Rooms (13)
Viewed
Family/Play Areas (24)
Viewed
0:48
Videos (1)
Viewed
Other (1375)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (359)
Viewed
Adult Pool (12)
Viewed
Amenities (44)
Viewed
Beach (12)
Viewed
Junior Suite (38)
Viewed
Master Suite (34)
Viewed
Pool (18)
Viewed
Dining (102)
Viewed
Standard Room (32)
Viewed
The Hotel (67)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (34)
Viewed
Hotel & Grounds (8)
Viewed
Dining (11)
Viewed
Family/Play Areas (1)
Viewed
Room/Suite (4)
Viewed
Pool/Beach Area (7)
Viewed
Other (3)
Check In Check Out
Hotels you might also like...
Also consider these accommodations in or near Nuevo Vallarta
13.3 km away
Sunscape Puerto Vallarta Resort & Spa
Sunscape Puerto Vallarta Resort ...
#40 of 125 in Puerto Vallarta
994 reviews
2.6 km away
Dreams Villamagna Nuevo Vallarta
Dreams Villamagna Nuevo Vallarta
#8 of 27 in Nuevo Vallarta
4,259 reviews
19.7 km away
Iberostar Playa Mita
Iberostar Playa Mita
#3 of 11 in Punta de Mita
2,545 reviews
Show Prices
Show Prices
Show Prices
0.2 km away
Hotel Riu Vallarta
Hotel Riu Vallarta
#15 of 27 in Nuevo Vallarta
4,706 reviews
14.2 km away
Now Amber Puerto Vallarta
Now Amber Puerto Vallarta
#17 of 125 in Puerto Vallarta
2,562 reviews
0.0 km away
Grand Palladium Vallarta Resort & Spa
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Spa
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Spa
Room types
  • Non-Smoking Rooms
Internet
  • Paid Wifi
  • Paid Internet
  • Public Wifi
Services
  • Children Activities (Kid / Family Friendly)
  • Laundry Service
  • Multilingual Staff
  • Babysitting
  • Airport Transportation
  • Dry Cleaning
  • Concierge
  • Banquet Room
Official Description (provided by the hotel)
* In Riviera Nayarit, overlooking the Pacific Ocean * Located on Playa de Flamingos beach, 2 km / 1.5 Miles from Nuevo Vallarta * Complimentary sun loungers on the beach * 6-story building * 2 km / 1.25 Miles from various shops * 13 km / 8 miles from the airport * 300 m / 990 ft. From Flamingos Golf Club * Credit cards accepted: Visa, MasterCard, Amex ... more   less 

Additional Information about ClubHotel RIU Jalisco

Address: Avenida de Los Cocoteros, Sn-Lote K, Nuevo Vallarta 63732, Mexico
Region: Mexico > Pacific Coast > Nayarit > Riviera Nayarit > Nuevo Vallarta
Price Range: $234 - $411 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — ClubHotel RIU Jalisco 3.5*
Number of rooms: 700
Reservation Options:
TripAdvisor is proud to partner with Expedia, Hotels.com and Orbitz so you can book your ClubHotel RIU Jalisco reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Clubhotel Riu Jalisco Hotel
Clubhotel Riu Jalisco Riviera Nayarit
Hotel Style:
#15 Spa Hotel in Nuevo Vallarta
#15 Top resorts Hotel in Nuevo Vallarta
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from ClubHotel RIU Jalisco staff and other travellers.
300 questions
Ask a question

See all questions (300)

Questions? Get answers from ClubHotel RIU Jalisco staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“we were on second floor near restaurants not very noisy.”
 of 5 bubbles 779sylvieb, 25 Feb 2017 | Read review
“All rooms are the same, Garden room more quit.”
 of 5 bubbles Q7977BBjeang, 24 Feb 2017 | Read review
“go to another hotel, ocean view rooms were cleaner with no hot water”
  • mold
  • Don't use the water
  • mold
  • It's very hard to close the door unless you stand next to the toilet, luckily I'm a small person
  • stained sheets
  • Bodily fluids?
  • nasty mattresses
  • more body fluids
 of 5 bubbles jessierwhite, 21 Feb 2017 | Read review
“rooms further down the both 'wings' from the centre.”
 of 5 bubbles Tourista88, 21 Feb 2017 | Read review
“Main floor near the stage is quick to the pool/beach”
 of 5 bubbles melaniecB7485EI, 21 Feb 2017 | Read review
5 of 5